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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible, Reservations
Reviews (18)
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LanguageEnglish
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Reviewed October 1, 2019

Very busy and a lot of takeout and delivery with a few tables. Good pizza. We really like their grandma’s pie.

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 31, 2018 via mobile

I tried to call in an order, but when I finally got through, they disconnected the call. I should have gone someplace else, but decided to try the online ordering. You have to pay before you find out how long the order is going to...take. They said 45 minutes, which is much longer than I would have waited if I hadn’t already paid. When we arrived for pick up at 45 minutes, only half the order was ready. The pizza took another 45 minutes, which means the first half of the order was cold and soggy.More

Date of visit: October 2018
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Reviewed June 28, 2018 via mobile

Great taste. I prefer fresh come up one which comes from oven at that moment. Pepperoni 🍕 Pizza was my chance. Very happy with it.

Date of visit: June 2018
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Reviewed December 6, 2017

Amazing pizza and great staff. I love the authenticity of the place. I usually take the margarita here. It smells amazing, big portion slice, cheesy, yummy

Date of visit: November 2017
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Reviewed November 12, 2017

Whether you eat in, pick up, or have delivery you will always have a consistent pizza experience. Simple for Monday night football dinner or Friday pizza nights. You can order simple for kids or with toppings that may trend more to adult flavors.

Date of visit: November 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 24, 2017

It's hard to screw up pizza....and they don't....but there are just so many better options in the area for really good pizza. On the plus side, they don't skimp on the toppings. But as with many "chain" pizza places, they're obsessed with over-cheesing, and the...pizza is pretty thick and doughy. The place is buzzing with activity so apparently, it's popular in town. We visited friends who brought it in as a takeout....next time, I'll offer to bring the pizza.More

Date of visit: September 2017
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Reviewed February 1, 2017

Don't waste your time. This is not what pizza is supposed to be. Any number of pizza places could make this pizza, it is so nondescript. If you're have a party for teenagers this might be a choice, they probably couldn't care less. So the...review is: If you don't care, order Planet Pizza pies.More

Date of visit: January 2017
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Reviewed December 4, 2016 via mobile

Nothing here is outstanding, but everything is good and pretty consistent. Service can be a little slow, unless you choose from among the dozens of varieties they have available as slices.

Date of visit: December 2016
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Reviewed September 7, 2016

I did a quick carry out of garlic bread and two pieces of pizza - one thick and one thin. The service was friendly and relatively fast - be patient because they are taking the time to warm up the slices for you. I preferred...the thin crust pizza but the thick crust was also yummy. Garlic bread came in a large portion and was very good. This was our first time here and we will be back!More

Date of visit: September 2016
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Reviewed August 22, 2016

Several locations in CT and the pizza is consistently good. If you expect Frank Pepe's thin crust don't come here. Generous toppings and great staff.

Date of visit: July 2016
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Reviewed July 3, 2016 via mobile

The dine-in service in Ridgefield's Planet Pizza is great, but the Westport Planet Pizza is plagued with terrible delivery and poor customer service. The last straw was waiting 90 minutes for a pizza that the store & manager repeatedly said were "around the corner."

Date of visit: June 2016
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Reviewed March 19, 2016 via mobile

At least they will deliver, but many times they have delivered the incorrect pizza or forgotten something. On one strange occasion, they delivered the wrong pizza to our house. We started eating the pizza because it was dinner time for the kind dis and it...takes Pizza Planet an hour to correct their mistake. The delivery person was at our door and wanted to switch pizzas. He brought us the correct pizza to us and took the incorrect pizza. The only problem was that our child ate a slice of the incorrect pizza. The driver just took a slice from our correct pizza, put it in the space of the missing slice of the incorrect pizza, and delivered the incorrect pizza to the intended recipient. Problem solved?More

Date of visit: March 2016
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Reviewed August 16, 2015 via mobile

Stop here on a regular basis for a quick slice. Counter service with a few booths to sit in. Pizza is good. They have other Italian specialities and sandwiches but I have not tried them.

Date of visit: July 2015
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Reviewed March 5, 2015

We have ordered from Planet Pizza multiple times and I keep being struck by how much the pizza smells like the cardboard box that it comes in. Their service is okay and I have no other issues with them but if you are looking for...good pizza, look elsewhere.More

Date of visit: February 2015
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Reviewed November 4, 2014

For those looking for a healthy alternative, try the great thin crust New York style pizza with delicious mozzarella, tomato sauce and bazil. Very good quality ingredients and for $15, plenty for two or three people. They also have a healthy salad that you can...get to the side. Great alternative to those who are looking for a lower calorie alternative to thick crust pizza and carb rich pastas.More

Date of visit: November 2014
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Frequently Asked Questions about Planet Pizza

Yes, Planet Pizza offers takeout services.

Yes, Planet Pizza offers delivery services.

Planet Pizza is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4.5
  • Value: 4