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Bertucci's Italian Restaurant

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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $20
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
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meals, features, about

Location and contact

Reviews (70)
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LanguageEnglish
Traveler rating
14
26
10
13
7
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All reviews pizza spaghetti hot rolls takeout crust
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1 - 10 of 70 reviews
Reviewed 5 weeks ago via mobile

After a long day of traveling we checked in to the hotel and decided to do takeout. We looked up Italian restaurants and found Bertucci’s. We had not heard of them before but saw they had good reviews so we placed an online order. They...More

Date of visit: June 2019
Thank TimandCindytravelers
Reviewed May 31, 2019 via mobile

It’s not hard to understand why Bertucci’s Italian Restaurant is a local favorite. The brick oven pizza sets it apart from other establishments in the area. You can call in to order pizzas to go, or have a seat inside and enjoy your food. If...More

Date of visit: April 2019
Thank RamonaL34
BertuccisItalian, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded June 4, 2019

Thank you, RamonaL34, for the rave review! At Bertucci’s, we strive to provide delicious, authentic Italian food and world-class service, so we're happy to see that reflected on your visit! We appreciate you sharing such wonderful feedback about your entire dining experience! Thank you for...More

Reviewed September 30, 2018 via mobile

My wife and I are staying away from white bread but had a very good whole wheat pizza. The crust is very very thin...not to my liking but the taste was fine. Chose the 4 topping version with onion, meatball, mushroom and mozzarella. Had a...More

Date of visit: September 2018
Thank dandifer
Bertuccis G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded October 2, 2018

We appreciate you sharing your experience with us and hope you visit us again soon!

Reviewed September 4, 2018 via mobile

Delicious lasagna, scrumptious, mouth watering, cheesy and to accompany it, sangria with a hint of cinnamon.

Date of visit: September 2018
Thank Marian O
Bertuccis G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded September 28, 2018

Marian, thank you so much for the compliment. We're happy you enjoyed your experience with us and look forward to welcoming you back soon.

Reviewed August 28, 2018

Bertucci's in Newington Connecticut serves a hearty, sumptuous Italian meal. The problem is waiting for the meal to arrive at your table. The poor service was compounded by a waitress that went from friendly to snarly. The waitress completed her Saturday Night Live spoof of,...More

Date of visit: July 2018
Thank johndedomi
Reviewed August 27, 2018

Portions are huge, but we didn’t like the sauce. More spaghetti than needed. Rather have had more shrimp and a lot less pasta.

Date of visit: July 2018
Thank LucindaPORANGE_CT_
Reviewed August 13, 2018

I had coming to this location since it opens (back in 90’s). Thru the years it has had great times. But since I moved out of town a few years ago I did not return to it. Last night I pay a visit and I...More

Date of visit: August 2018
Thank Ladope
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded August 16, 2018

Ladope, Thank you so very much for a WONDERFUL review. We especially appreciate your "then" and "now" perspective. So glad you will be coming back!

Reviewed July 26, 2018 via mobile

So happy to see that this local franchise survived the financial crisis of other Bertucci's in the area. The heavenly aroma of fresh bread baking in the open kitchen had my taste buds salivating. Fresh salad and hot rolls with oil for dipping did not...More

Date of visit: June 2018
Thank poroxx
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded July 31, 2018

Poroxx, thank you so much for your review. We'll keep baking those rolls for you!

Reviewed May 28, 2018

Anyone with kids knows eating out comes with its challenges. This place seems to make it a lot easier. The kids get the usually activities with crayons, but they also get some dough to play with. The meals for the kids are very reasonably priced...More

Date of visit: May 2018
Thank nicholasp912
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded May 29, 2018

We love kids ! Thank you for bringing yours to Bertucci's!

Reviewed April 3, 2018 via mobile

The service was horrible the night we visited and it appeared the waitress had a serious attitude after a small spat with another waitress and felt it ok to take it out on us. We’ve had enough of the poor service and poor quality meals...More

Date of visit: March 2018
Thank kdhill84
Laura G, Guest Relations Manager at Bertucci's Italian Restaurant, responded to this reviewResponded April 5, 2018

I apologize for the behavior of our server and will share your remarks with our management team so that they are aware of them and can follow-up. We take reviews very seriously. Again, I am very sorry that this happened.

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