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Shake Shack

986 Chapel St, New Haven, CT 06510-2515
+1 203-747-8483
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  • Excellent38%
  • Very good32%
  • Average22%
  • Poor7%
  • Terrible1%
Travelers talk about
“fries” (37 reviews)
Open Now
11:00 am - 10:00 pmAll hours
American, Fast Food
$$ - $$$
986 Chapel St, New Haven, CT 06510-2515
All Details
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Reviews (109)
Traveler rating
Traveler type
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1 - 10 of 101 reviews

Reviewed August 6, 2017

My mother and I were in town touring Yale and stopped in for a quick lunch. She had a burger, I had a chicken/apple/sage hot dog, and we had fries and chocolate shakes. It was WONDERFUL. Tasted great, quick service, good atmosphere, speedy service. It...More

Thank birchbarktraveler
Reviewed July 21, 2017

Danny Meyer recognized a long-empty space immediately adjacent to campus as the perfect setting for his burgeoning Shake Shack empire. Was he right! Same menu as all of the others - the perfectly cooked burgers, the incredibly tasty portabello mushroom burger, and the divine stack...More

Thank bulldogNYC
Reviewed July 20, 2017

The restaurant is a typical fast food dine-in restaurant but with divine food. The burgers are flavorful with crisp dark green lettuce, ripe tomatoes, special sauce and a fresh bun. The fries are crisp with a hint of salt and a flavor I cannot identify...More

Thank Annie O
Reviewed May 12, 2017

I watched the staff member who assembled my burger take her cellphone out of her back pocket while she was adding the toppings to my burger, saw another staff member instruct her to change her gloves before touching my food again, and watched her drop...More

Thank katanastacia07
Reviewed May 4, 2017

you read that right folks. I love this place so much after my friend showing me this place that we continued to go 2 more times. im vegetarian and got the mushroom burger and will have to say it could just be the best burger...More

Thank LoloZabbo
Reviewed May 3, 2017

Stopped in at Shake Shack after a walking tour. Both had the BBQ burger that was being promoted, and fries. Husband also had the IPA on tap, which he liked. (I missed the name! Ugh.) The burgers were juicy, cooked with skill and delicious, with...More

Thank J0806
Reviewed April 20, 2017

I like to try all types of burgers - both chains and one-off joints - and the Shack Cheese Burger is tied with In-n-Out Double Double Animal Style. Perfect ratios of bun, burger, cheese and toppings. But, Louie's burger will always be the original.

Thank BigGsfo
Reviewed January 24, 2017

I've always enjoyed Shake Shack. Is it the best? Probably not, but here is elevated fast food. VERY good burgers, EXCELLENT fries, TASTY hot dogs, AMAZING milk shakes. The New Haven location is very good with a nice dining room overlooking New Haven Green. The...More

1  Thank AndrewBeach
Reviewed December 13, 2016

I've been to In-N-Out, Five Guys and other famous burger joints, Shake Shack was certainly among the best burgers I’ve ever had, we ordered the ShackBurger, it was just excellent!

1  Thank Ashraf_Hameed
Reviewed December 11, 2016 via mobile

Shake shack is THE Best burger and this location is no different! Prompt service, nice interior, so delicious! Yum yum! Also, first Time trying their fried chicken sandwich! So delicious my favorite chicken sandwich anywhere!!!!

1  Thank Greatsource
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Nearby Attractions
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.14 miles away
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610 reviews
.09 miles away
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.12 miles away
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.06 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Street Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Seating
Good for
Kids, Families with children, Large groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 986 Chapel St, New Haven, CT 06510-2515
  • Location: United States  >  Connecticut (CT)  >  New Haven
  • Phone Number: +1 203-747-8483
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
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