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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian
Meals
Lunch, Dinner
FEATURES
Takeout, Wheelchair Accessible, Delivery, Reservations, Seating
Reviews (17)
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LanguageEnglish
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Reviewed May 11, 2021

I ordered a pizza here and they wanted me to pay right away I said damn can I eat first? Anyway the pizza was great. Here's a tip, fold the slice and eat it like a taco. The small is almost the same size a...large so you might end up offering people a slice. Well worth the 2 and a half hour drive. Five stars!More

Date of visit: March 2021
Helpful?17  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 28, 2020

Never buy pizza from this particular franchise. They are a belligerent group of merchants. They are fraudulent and the health inspectors and BBB needs to investigate their business practices. I placed a call in order. The merchant said the price will be 22 plus taxes....My wife when to the store to pick up the pizzas. They price increased the price by 42%. I then contacted them at about 7:45 pm after reviewing the receipt. The rude receptionist said that they included a delivery fee. I ask her how can this be if my wife picked up the order in person. This franchise is crooked and I hope people redirect their business to somewhere credible like Frank Pepe or Sally’s. Imagine the amount of people that this cruel thing has happened to. The owner needs to retrain some of the employees especially the ones that are taking folks money subtly. I am extremely disappointed! I will never support this franchise. I rather eat frozen pizza rather that being scammed during this dreadful pandemic. The good book said, “ Treat others as how you would wanted to be treated.”More

Date of visit: December 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2020

I never like writing negative reviews, especially about pizza places. I love the name of this place. The variety on the menu a fantastic too. The employees were really cool and chill. My experience in the place was great. But the food was less than...okay. I ordered boneless buffalo wings and fries. Both were a four out of ten. The wings were supposed to be mild and they were so mild that there was no flavor. And honestly the chicken tasted a bit old or stale. Sorry, but it did. And the fries were sooooooooo bad. I was shocked. How does a fast food restaurant or any restaurant so so poorly with fries? They were totally frozen fries microwaved. Even if that's not actually what they were, that was the taste, texture and appearance of them. I love french fries but I did not finish these. They were flavorless, stale and tiny. I was so disappointed with all of my food. I hope this place makes good food besides what I ordered. I want it to be good. But I wouldn't bother trying it again unless it's for the pizza. I always give pizza a try. I should have just done that on my visit.More

Date of visit: July 2020
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Reviewed September 19, 2019

Delicious pizza! They didn't serve pizza in prison. I recommend this place if you're on your way to meet a young girl

Date of visit: October 2018
Helpful?73  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 23, 2018 via mobile

Pizza is good. If you eat in don’t expect great service. Good food. Good sauce. Good guys. We like this place lots.

Date of visit: July 2018
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Reviewed February 4, 2018 via mobile

We ordered food for delivery. Two orders of chicken fingers with fries and Asian grilled chicken salad were terrible. The chicken and fries were so hard to chew; eventually my family members threw the food away. The fries were terrible and hard. It reminded me...of frozen fries that were over fried. In regards to the salad, the lettuces was wilted and chicken was inedible . The only good thing was the ginger salad dressings which masked the taste. One last advice “AVOID , AVOID &AVOID”. I will not reorder from this place...More

Date of visit: February 2018
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Reviewed August 26, 2016

We all had different desires for food but all were satisfied with pizzas and salads. Good variety of both. The servers were so nice. Prices were good.

Date of visit: August 2016
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Reviewed July 23, 2016 via mobile

There is tremendous choice for pizza in this area. Planet delivers and decent for a chain, better than other nationally advertised places. This Planet makes a good salad. Again, it's convenient, decent, they deliver but it's not brick oven nor anything like 'abietz' from a...brick oven purist. Certainly wouldn't steer anyone away but there is choice in the area. The staff was great by the way and made custom order a breeze. Having good staff is a major plus.More

Date of visit: May 2016
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Reviewed October 23, 2015

There are much better pizzas around than Planet Pizza and better service too. They seem to do more business with Take-Out than Eat-In but the pizza is still poor; and the staff tends to ignore the people who want to eat-in and order at the...counter. ( No waitresses here). The pizza is greasy and not tasty. Like a frozen pizza with extra oil added. There is quite a bit of seating at this place on the Post Road but it's never more than partially full. I don't know how this place will survive with all the competition in Fairfield.More

Date of visit: August 2015
Helpful?1  
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Reviewed October 10, 2015 via mobile

I've had Planet Pizza in both Fairfield and Stamford Connecticut. Both are pretty much similar with regard to the pizza they serve. Equally good. You can get either a whole pie or get it by the slice. Pizza is one of those foods that reheats...nicely in a hot oven. ( provided it's not sitting under the glass counter too long). The garlic knots are good also here. But I like to try the other items on the menu as well. The veal parmesan hero (a grinder, we call it in Ct) was pretty awful. It was not fresh veal, but frozen. And freezer burned at that. You can tell because it's hard to chew, almost like leather. So, dont bother with the veal. The eggplant parmesan grinder was really good. Again, it's a frozen product, but eggplant freezes better than veal. Also, they each have their own frozen shelf life. Meats don't last too long in sub zero temps. The meatball grinders are also tasty. After the meal, ask for a canoli. Surprisingly good. Planet pizza Fairfield is a decent pizza stop. Give it a try. It's probably the least expensive meal in the area.More

Date of visit: August 2015
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Reviewed February 18, 2015

Actually better than average, but not very good. Lots of variety for toppings. Still need to go to New York for the best pizza.

Date of visit: August 2014
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Reviewed February 13, 2015 via mobile

Moderately priced and a varied menu. I've eaten at this chain in Stamford, Fairfield, and Westport. It's always good. I especially like the canoli's they have for dessert. They are made fresh. Beside pizza, I really like their veal parmigiana and eggplant parm hot subs....Give Planet Pizza a shot!More

Date of visit: December 2014
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Reviewed November 3, 2014

Located on the Post Rd in Fairfield, Planet Pizza offers pizza, salads, calzones, pasta dishes etc. People love their special garlic knots. The restaurant is in a new building and is always very clean but it has no atmosphere...the lights are entirely too bright and...the tables are bare...no personality. There is no wait staff, you order up front and the pizza is brought to your table when it is ready by one of the pizza guys. You eat on paper or plastic plates with plastic utensils and drink from bottles or paper cups. In the winter months, the restaurant is cold. On the plus side, the pizza is quite good but in my opinion, best when taken home. My personal favorite is the chicken parmesan pizza, although I also am a fan of the plain cheese, and the white pie. They deliver.More

Date of visit: July 2014
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Reviewed August 17, 2014

Ordered two pizzas to eat in. One was delivered to the table in a timely fashion. Three of the four people at the table ate off of this. The fourth person sat hungry looking on. Asked at the counter about the other pizza we ordered...we were told it went out for delivery to another customer and they would make us another one. Sorry but we already ate the poor person who was not served had to wait 30 more minutes for a pizza because they sent his pizza out to another person. We were told deliveries took first draw and it was important that our pizza went to another order. The manager walked away from me and left counter person to handle things management made no comment or offer of a coupon or free item. The worse part was that they didn't even offer us a drink, dessert or the late pizza free. Bad attitude and service. NEVER ORDER IN! Actually avoid completely because they don;t even offer an apology or a token item when they screw up. Better Business Bureau needs to deal with this bunch of losers.More

Date of visit: August 2014
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 3, 2013

Excellent pizza and Italian food. I stopped by for lunch three times since they opened and each time it was very good. They offer pizza by the slice, which is on display, and it all looks absolutely yummy. The first time I had a slice...of the spinach pizza which was made with fresh baby spinach. My next visit I had the eggplant parmesan sub and that was one of the best. Yesterday, I had the broccoli rabe and sausage pizza. The pizza's are available with thin or thick crust so there is something for everyone. All fresh ingredients, and fresh sliced garlic. Try the garlic knots. They are wonderful! Mangiare!More

Date of visit: April 2013
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PLANET PIZZA, Fairfield - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Planet Pizza

Yes, Planet Pizza offers takeout services.

Yes, Planet Pizza offers delivery services.

Planet Pizza is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3
  • Value: 3