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The Cheesecake Factory

7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
+1 203-743-6000
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Overview
  • Excellent33%
  • Very good48%
  • Average13%
  • Poor5%
  • Terrible1%
Travelers talk about
“cheesecake” (97 reviews)
“chicken” (15 reviews)
Closed Now
Hours
CUISINES
American, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
All Details
Write a ReviewReviews (314)
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1 - 10 of 288 reviews

Reviewed 2 weeks ago

My wife and I stopped here on a driving tour in August 2017. It had to be done as she was born in Danbury in the UK and Cheesecake Factory is one of our favourite chains. The restaurant is in a large shopping mall close...More

Thank Davidjellis
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi David, Thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 3 weeks ago

Our waitress Brittany C was amazing. Helpful, super friendly and she did not rush us out during lunch on a Friday afternoon. This was our first visit but it certainly will not be our last one. We ordered the mushroom hamburger which was cooked to...More

Thank NewCanaanBetty
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thanks for your review! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed April 30, 2018 via mobile

Went in and told it was about 1/2 hour wait or we could sit at a table in the bar area, decided to take the table in the bar, who cares...anyway friendly waitress introduced herself, took drink order, delivered promptly, then recited specials for the...More

Thank BobnHeidi
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 2, 2018

Hi Bobnheidi, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed April 30, 2018 via mobile

Even though we stopped in during mid afternoon the wait for a table was ridiculous. Finally were seated at a small table squeezed in the middle of other small tables. Waiter was acceptable but certainly not overly pleasant or efficient. Food was decent, not particularly...More

Thank clh1209
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded May 2, 2018

Hi Clh1209, Thank you for your feedback. We know it is hard to wait while you are hungry and completely understand your frustration with us. For future visits, try to come in right when we open in the morning or later in the evening to...More

Reviewed April 15, 2018 via mobile

I love the Cheesecake Factory, the only issue is that it gets very very busy so expect to have a wait during peak hours like Friday nights and Saturday/Sunday. Despite having a large menu each dish is very tasty. I love the piña colada’s and...More

Thank TaylorMarie M
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 17, 2018

Thanks for your review, Taylormarie! We greatly appreciate it! We know long waits can be frustrating, so we suggest coming in either in the morning or later in the evening for a shorter wait. Thanks again and we look forward to seeing you soon!

Reviewed April 15, 2018

First of all, it is a very busy place. We were seated immediately and the waiter came right over. Thai Lettuce Wraps are excellent and the Hot Spinach and Cheese Dip was very good! I had the Mushroom Burger which was cooked exactly as I...More

Thank chriszp11
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 16, 2018

Thanks for your review, Chriszp11! We're glad you enjoyed the service our team provided during this visit. We hope to see you back soon!

Reviewed March 31, 2018 via mobile

The food is generally quite consistent at Cheesecake Factory, and this spot is no different. We opted to share a beet and goat cheese salad (good), a Chipotle chicken pasta dish (not bad) and a mango/key lime cheesecake (very good). Portions were quite large so...More

Thank Sid V
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded April 1, 2018

Thank you so much for this review, Sid. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed March 3, 2018 via mobile

Wrote great review back in December when food was great and water was a real character. What a diff 3 months makes. Bang bang chicken...they barely included any chicken and shrimp...but did remember to include about a pound plus of rice. Good meal made bad....More

Thank doubleoh8
Reviewed March 3, 2018

We eat at Cheesecake Factory about once a week. I just love their Skinnylicious Chef’s Chopped Salad and would venture to say that you haven’t had a real salad till you’ve tried this! Their menu is the most extensive anywhere. We have enjoyed their salmon,...More

Thank CMD717-17
Reviewed February 12, 2018

This was a good experience but nothing great. It's a chain so it is what it is. This is a very busy Cheesecake Factory Restaurant. It is conveniently located in the Danbury Mall. Food was good and plentiful, value was good, service was ok. I...More

Thank RhodyPhotographer
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Questions & Answers
Lori B
December 6, 2017|
AnswerShow all 3 answers
Response from Nancy T | Reviewed this property |
They serve brunch on Saturdays and Sundays from 10 to 2pm. They have a brunch menu on their website (usual breakfast food items).
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Large groups, Special occasions, Bar scene, Kids
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:30 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 7 Backus Ave, Danbury Fair Mall, Danbury, CT 06810
  • Location: United States  >  Connecticut (CT)  >  Danbury
  • Phone Number: +1 203-743-6000
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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