Fire the manager ! After having dinner at left bank for so many years, and big expensive dinners, I have to say that the personnel and specially the manager , has the worst terrible treat with the clients, he’s rude , abuses with the típs...and the most important part and thank to trip advisor I can express myself , it’s he’s a racist!!!!! I’m never coming back while you have that manager .!!More
We never want a guest to feel unwelcome, Jaboumrad, so we're sorry to read you had a negative experience with our manager. We would be happy to discuss it with you if you have more details, and we hope you give us another chance to...More
I’ve never had French food that was totally tasteless. I think they make the French onion soup with Campbell’s soup in a can. For the entree I had beef wellington that was probably cooked in a microwave. For dessert we had a chocolate soufflé which...tasted like chocolate scrambled eggs. No texture, no flavor. The good news is with all the terrible food you get terrible service from a burnt out snowboarder/ surfer. “Everything epic dudes?” Yeah, no it isn’t and please learn some manners. Stay far away from this place in Vail. There are far far better places. Truly mediocre and disappointing.More
Every item on our menu is made from scratch, so we're sorry to read our authentic French cuisine left you wanting more. Our staff works hard to treat every guest with care, so we apologize for falling short during your visit. We hope you give...More
Very rude manager. Absolutely unacceptable attitude We just set down for dinner and he came to remind us that we need to get out by 7:30. My teenage kids were shocked. We travel a lot and like to dine out , never had this kind...of treatment. Asked him to take our family photo (was my husband birthday) he refused it ,he said because of Covid he can not touch our phone , but on other hand , he was cleaning our plates, picking up our forks and knives after we used them. Also the wine glasses , which he was Ok by touching. No logic what so ever , actually pretty dump!!! Food was Ok , but nothing to Wow My duck was undercooked , too salty and no flavor. Steak was Ok They did give a complimentary desert to my husband for his birthday, but it felt so unwelcome , just throw it on the table. They cleaned our plates so fast , without even asking if we want something else , just brought the bill , we felt that we were so pushed out. Conclusion : you don’t want to spent 500$ and feel unwelcome, especially when you are there for special occasion. Will not recommend this place to any of my friends.More
We work hard to provide the best service, so we're sorry to read you felt unwelcome while in our restaurant. We do have certain protocols in place for our staff's safety, and we hope that wasn't too much of an inconvenience. We hope you find...More
You shoud fire andy,,, he dosent know how to treat customers. He is way to arrogant !,,, If you ask for something, he only answers what ever , with no relation with what you ask.More
This is disheartening to see. We value and respect all our employees, but it seems like your time with him wasn't the best. We will address this with our entire staff so no one feels this way in the future. Thank you for raising your...More
This was only our second or third time here, each time was great; and I'm not a fan of French food. Everything was terrific.
Stopped in for a late dinner (8:30pm). Dining room largely deserted so sat at the bar which had only two other couples. Definitely not busy. Dined on escargots, onion soup, duck, trout, and fruit tart for dessert. All was very good except for the onion...soup which was just average. Tasted like it could have come out of a package. Was not rushed; service (Andy C) was just average …. felt a little ignored. Not sure we would return.More
Thanks for stopping by, Wade. Usually our dinner rush is in and out by 6-8, so an 8:30 dinner is generally quiet. We hold a high standard of service, so it's disheartening to see we didn't quite meet your expectations. We hope you decide to...More
Two couples went for dinner. My meal was OK at best. Service was fine. Prices were sky high. The atmosphere is nice, overlooking Gore Creek.
Thank you for stopping by, Jim. Glad you enjoyed our location. We feel our prices adequately justify the quality of our exquisite ingredients. Hope you decide to pay us another visit soon. All the best, Jean-Michel, Owner
We rushed them as we had a concert to go to. We arrived at 5:30 and didn’t get dessert until 7. Coq Au von was disappointing as it was room temperature, but was tasty. Two people had trout and loved both preparations. Extensive wine list....Beautiful setting. Sold out by 7pmMore
I'm so glad you joined us, and I hope the concert was amazing! I'm sorry the Coq Au Vin was underwhelming for you. I assure you that it not our normal practice to serve dishes at room temperature, but I'm glad to see you still...More
This is a Vail trademark and it keeps its trend. The food is way better than their neighborhood restaurants. This is the right place if you want to have a great foodie night in Vail. We missed the “old regime” (the owner and director, a...french woman that managed the restaurant with efficiency and notorious discipline) because it used to bring better finished plates such as the rack of lamb (it was a piece of art) or the way the customers were served and placed. Also, the restaurant went to a radical decor renovation, I prefer the old one, it had good taste and a pattern of the time in a gratuitous way and class. Now its a little glittered, let’s put it that way. Anyway, The Left Bank still the best restaurant in town, by far. Don’t miss it.More
If you get a hankering for authentic French food while hitting the slopes at Vail, this is the place. The duck was excellent, as good as any I had in Paris. We go to Vail yearly. The trip isn’t complete without dinner at The Left...Bank. Make your reservations early unless you want to eat at 10 pm.More
Thanks for making us a regular tradition when you visit Vail, Afmuina! You've always got a warm welcome waiting for you here. Best, Jean-Michel, Owner
