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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
$5 - $19
CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,499)
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1,494 results
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739
442
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62
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Traveler rating
739
442
168
83
62
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All reviews fish and chips pretzels flatbread salmon burger chilli tacos cream ale the fried green beans salted caramel brew pub in town beers stout pagosa tony flight
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Reviewed 5 days ago via mobile

First we waited, along with 2 other parties, for over 15 minutes before anyone noticed us. Then as we are seated the non-waitress informed us we would have to order our drinks and food with our phone. When i questioned if that was the only...option the lady got rude and condescending and proceeded to tell me that was the only way they could stay open and then said if i couldnt "figure" it out she would try to find someone to help. Guess im just a old fashion guy but I do not want to go to a restaurant and order my drinks and food off of a app I WILL NOT RETURNMore

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded 3 days ago

Dear AZMTNRIDER, Thank you for the visit and feedback. I sincerely apologize about any miscommunication at hosting. Yes, as explained, we encourage guests to use our convenient Order & Pay table side as we are short-staffed. I wish you could have asked for me, the...More

Reviewed July 28, 2022

We hung out here in the evening and it was awesome. Got the flavorful flight, red/amber flight, and the light flight. Also ordered a bunch of food and all of it was good. Loved the local beers. Servers were great. Def recommend.More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded July 30, 2022

Right on jd! We appreciate the visit, 5-star review, and recommendation! Glad you enjoyed our wide range of award-winning brews, scratch-made food, and friendly service. I'll definitely pass along your kudos to our hard-working teams. Hope you'll quaff with us again soon. Cheers, Dave -...More

Reviewed July 22, 2022 via mobile

Overall we had a good experience here. Our food was good and the staff were very friendly. The only downside for me was having to do all my own ordering on my phone via an app and having little interaction with a server. Although I...understand the concept and reason for doing so during these times when it is difficult to fully staff a restaurant, it made the experience feel like I was ordering from a kiosk at McDonald’s. That being said we did receive our food timely and mostly correct and we enjoyed our meal.More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded July 24, 2022

Dear Bryan, Thank you for the visit and 4-star review! We're so pleased you enjoyed our helpful service and scratch-made food. We feel that ordering via a QR code is the most effective way to offset the ongoing staff shortage. And unlike a kiosk, guests...More

Reviewed July 6, 2022

On-line ordering is good option for limited wait staff, but effective. All are food was great with good gluten free options. Sonya on the wait staff was super attentive, caring, friendly and super helpful. Outside dining is great for kids, family, and pets. Don't miss...this for a great evening with the family!More

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded July 8, 2022

Wow Russell! Thanks very much for the visit, supportive feedback, and 5-star review! We’re so pleased to learn that you enjoyed our use of order & pay tableside, gluten-free food options, and family friendly environment. Your kind words mean the world to our hard-working teams....More

Reviewed July 3, 2022 via mobile

This used to be our number one brewery in Pagosa Springs. They have decided technology is better than service as you go online to get a table we did and were told we were number 12. When we checked in yes we were number 10...at that point. However there were 3 groups of 6. 8 and 10 ahead of us. Now I can understand parties of up to 4 taking our same table but not larger groups. We waited 45 minutes to be seated and discovered at least 5 tabled that were empty. Now the ugly part. We were told use the QR code on our table to order our drinks and food . Not everyone is tech savvy. Once we did our beer took a few minutes to get. Our food on the other hand took an hour to get. In the meantime we ordered and received a second round of beer. The food finally arrived almost an hour later. This system is broken. No efficiency in it. I don't tip for food runners. Yet when we closed the ticket they wanted us to add 20 percent or more. Fortunately there was a custom option which allowed us to add our own number. I hope this place is paying employees a fair wage. They work hard but are not waiters or waitresses deserving a tip. Now I can hear the owners using covid as their excuse. They appear to be operating at 70 percent of their capacity. The service was better when they had a small trailer for a kitchen. The reason I gave a 4 was the beer and food. Not for the service. I will think twice about going back unless they can improve their service. On the way out we thought about getting beer to go but nobody was at the desk to help or answer the bell. One more thing. You have to put a credit card in their system to even order. REALLY. TECHNOLOGY DOES NOT REPLACE SERVICEMore

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded July 4, 2022

Dear Ron, Thank you for the ongoing patronage and review. I am sorry that the wait on a busy holiday weekend and our use of technology to expedite the process negatively affected your experience. . Of the 484 guests we successfully served yesterday, there were...More

Reviewed June 28, 2022 via mobile

Absolutely a waste of my time. Almost 2 hours waiting for our food. I am a local and I will NEVER be back.I got a southwest burger or whatever it’s called, but there wasn’t even cheese nor chili.More

Date of visit: June 2022
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ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded June 29, 2022

Dear Yoli, Thank you for ongoing patronage and the feedback. I apologize for any delays. I wish you could have reached out to any of our 10-member service team, or me the manager, and we would have resolved it on the spot. . We offer...More

Reviewed June 21, 2022

Wife and I decided to have dinner at this location based on a local recommendation (and a coupon we received). We went on a weekday evening around 5PM, so the place was moderately active but not overly busy yet with the dinner rush. We were...greeted within a few minutes of arriving, and we had a nice table spot on their outdoor patio area. As many other posters have noted, this location uses a QR code ordering system at each individual table. The system isn’t the most intuitive, but it’s fairly straightforward to sign into and use. Staff (when available) were helpful with answering questions to help us navigate the system. Honestly, the biggest issue we had with the ordering system was that it required a “promo” code for the coupon mentioned above, but the physical coupon lacked a code on it. One of the waitresses eventually helped us, but it took nearly an extra 20 minutes of waiting for a few dollars’ worth of savings. Technological aspects aside, the staff were polite and friendly during the few interactions we had with them. Food was also solidly good, but I cannot say that anything particularly wowed us. I had the chicken tenders, and my wife had the fish and chips. Fish and chicken were tasty, but the fries were probably the most impressive part with their beer battered coating. Prices were on the high end but not unreasonable. Just would have expected a bit more for the cost, but it’s a place worth checking out.More

Date of visit: June 2022
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ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded June 22, 2022

Dear Dr Xaos, Thank you for visiting and review. I apologize that the discount promo code took longer than necessary to input and that it negatively affected your experience. We plan to add that promo code the next time these 3rd party publications are printed....More

Reviewed May 26, 2022

Good food and service. Enjoyed tasting their brews. The bar area was quiet enough to have a conversation.

Date of visit: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded May 28, 2022

Dear PLILLIBRIDGE, We appreciate the visit and review. Glad you enjoyed the flights of our award-winning brews, scratch-made food, friendly service, and relaxed atmosphere. We look forward to your next visit. Cheers, Monique - Team Leader

Reviewed May 18, 2022 via mobile

Excellent beer options (hubby had the hoppy flight and i had the stout flight). Great salmon fish and chips and entree salads. A varied menu is always appreciated and if you’re a burger lover you’ll find options for that too. Friendly staff and they work...well together.More

Date of visit: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded May 28, 2022

Dear Dianas - Thanks so much for the visit and review! We're so pleased you enjoyed our award-winning brews, wild caught salmon, entree salad, and hand-pattied Angus burger. I'll be sure to inform the team how much you appreciated their service and friendliness. We hope...More

Reviewed April 14, 2022

There weren't very many customers when we first went in for dinner. We saw the QR code ordering and paying placard, and when the waitress came up to our table, we explained we were "old school" and didn't use QR codes. She said no problem...and took care of us completely. We both had the California Chicken sandwich, and it was very good. We split an order of french fries and they were sooo good! They just needed to be a little warmer; kinda tasted like they had been waiting a little while. My husband and I are split on the beer: I had a flight and enjoyed all 4 of them, however my husband, who is a homebrewer, didn't really care for any of them. So definitely go for the food, and as for the beer, try it.More

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded April 16, 2022

Dear tommysaxboy, Thank you for visiting, the recommendation, and posting a review. We’re so pleased that you appreciated our helpful service and scratch-made food. I’m sorry if your husband didn’t enjoy his flight of 4 beers. I wish he could have reached out to the...More

Reviewed March 5, 2022 via mobile

This is our second time enjoying this place. Last year (during Covid) we weren’t able to get a table but had carry out and it was great! This year we ate in and are very impressed! The owner Tony is so friendly and just straight...up great guy! We had a fantastic prime rib! He came out couple of times from the kitchen to make sure what temperature of the steak we wanted. He let us try a piece before ordering! The fried green beans and the pretzels are fantastic and don’t get me started on the choices of amazing local beers! Wow! Great experience! Thank you Tony and the staff!More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded March 6, 2022

Right on Lana! Thank you for the ongoing support and 5-star review :-) . I’m thrilled to hear you enjoyed everything about your visit, especially our house smoked prime rib feature, crispy green beans, and our award-winning brews! . I’ll pass the kudos along to...More

Reviewed February 22, 2022

Salmon Fish & Chips were excellent. Probably would have had a drink, but it was so complicating just to place an order. We're on vacation, not really happy to down load an app "toast order & pay" - wish we would have known that before...we waited an hour for a table. Again, food is excellent and hostess was great. We were here prior to covid - it was great all around....More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded February 23, 2022

Dear Omi_lisa Thank you for the repeat patronage and feedback. I sincerely apologize about the long waits on this holiday weekend. We were at full capacity with a line of guests out the door. . And I am sorry the option for our convenient “order...More

Reviewed February 18, 2022 via mobile

Beer is pretty good. Service couldn’t suck more if they tried. Group of 10 at our table. 3 tickets. One group got their order 30 minutes after the other two. The other two groups were done eating when the rest of the food arrived. The...orders were wrong and apps were not served ahead of the meal as requested. Stay away. This place has awful service.More

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded February 19, 2022

Dear Culture, Thank you for visiting and the review. My sincerest apologies for the long wait times. And I can assure you that the entire team was on-point and focused on providing the best service possible during an exceptionally busy night of a holiday weekend....More

Reviewed February 4, 2022

Our kayaker cream ale and fish and chips meals were good. However, the QR Code ordering system spoiled our dining experience. The system was not explained to us by anyone. We discovered the system by seeing the QR Code on a placard on table. I’m...a senior citizen and I had problems seeing menu on my small cell phone screen and as a result I made a mistake and failed to hit final step of ‘place order’. Long story short, we finally received our food after 2 1/2 hours. We asked restaurant employees a few times about the status of our order before a server finally told us the order didn’t go through. Fortunately, we haven’t experienced this ordering system, or these issues at other restaurants in town, I understand our community’s challenge with shortage of employees, but it appears that Pagosa Brewery is particularly negatively affected, more so, than other restaurants in town.More

Date of visit: February 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded February 5, 2022

Dear Jim, Thank you for visiting and for the feedback. I am sorry our convenient order & pay table-side system negatively affected your experience. . And, I apologize if our host did not properly explain the ordering options. I will work on more coaching immediately....More

Reviewed November 25, 2021

Entire family agreed that this was the best restaurant we visited in town over Thanksgiving trip. We ordered the chicken strip baskets, french dip and southwest burger. All were excellent and served with very generous portions. Highly recommend the dark beer flight. Ordering here was...encourage to be done through QR phone system which was easy for us to use but may be difficult for some. Easy to customize your order.More

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded November 26, 2021

Wow Gatorboy! Thanks so much for the visit, 5-star review, and recommendation! I’m thrilled to hear you enjoyed our scratch-made food, especially our Chicken Tender Dinner and Southwest Angus Burger, as well as our award-winning brews. Glad our tableside "order & pay system" was convenient...More

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PAGOSA BREWING & GRILL, Pagosa Springs - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Pagosa Brewing & Grill

Yes, Pagosa Brewing & Grill offers takeout services.

Pagosa Brewing & Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4