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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $24
CUISINES
American, Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,465)
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1,460 results
Traveler rating
726
435
164
80
55
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LanguageEnglish
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Traveler rating
726
435
164
80
55
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Reviewed 1 week ago via mobile

Never got to order, no servers. You have to place your order thru a QR code. No suggestions or any help. Walked out hungry.More

Date of visit: June 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded 1 week ago

Dear Chuck, Thank you for coming in and providing feedback. Our hosts go to great lengths to explain the system. I sincerely apologize about any miscommunication... you can order at the table yourself, we also have managers roaming with hand-helds to order, and you can...More

Reviewed 1 week ago

Called ahead. No reservations. Was told very busy. Went anyway. Plenty of open tables...no wait. Online ordering totally sucked, resulting in unnecessary order and charge for side coleslaw. Food literally took hours to arrive. Pretzel beer cheese dip was burned, twice. Other food was very...good when it finally came. Salmon fish and chips especially. Waitresses by and large not friendly. Our waiter was attentive and helpful in comping/discounting bill for difficulies above. Recommend holding off on going here until they get things straightened out and you see a series of better reviews.More

Date of visit: June 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded 1 week ago

Dear gg, Thanks for coming in and for your patience. I sincerely apologize about the long delays yesterday. We just implemented a new ordering system to avoid the long lines at the bar and it overwhelmed the kitchen. Good news! We re-adjusted it tonight and...More

Reviewed 3 weeks ago

Not sure if it's a covid thing still (although no mask required) or just short on staff, but the food ordering is slow and painful. I had their "special" prime rib dinner and it was the toughest prime rib I've ever had. I'd say it...was a select cut AT BEST. Luckily the horseradish helped it go down, but at $30 for it, guess I got what I paid for (especially with beef prices right now). Wife had the steakhouse salad and enjoyed cuz it had a ton of bacon. Atmosphere was good, food was kinda sucky, but the beer was good.More

Date of visit: May 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded 2 weeks ago

Dear Jeep Troll, Thank for visiting and the review. I am sorry our model of ordering at the bar negatively affected your experience. Unfortunately, we and 90% of Colorado restaurants are short staffed (see link below.) . I sincerely apologize if the prime rib dinner...More

Reviewed May 10, 2021 via mobile

Great food and excellent beer especially the salted caramel. The staff is friendly, the facilities clean, and multiple sports channel flat screens were on to entertain us as we ate. The staff all wore face covering and social distancing was maintained.More

Date of visit: May 2021
Helpful?
ColoradoBeerMan, General Manager at Pagosa Brewing & Grill, responded to this reviewResponded May 11, 2021

Hi ralphn - Thanks very much for the visit, 5-star review, and recommendation! We're so pleased you enjoyed our Salty Caramel Stout, scratch-made food, friendly service, clean facilities, and Sports Tap Room. And thank you for noticing our efforts in masking and social distancing. It's...More

Reviewed May 10, 2021 via mobile

What a waste of time and money! We ordered at the bar/pre-paid/and tipped! After the food was delivered to our table, we never saw a server again! You had to go to the bar and wait in line for drinks. The food was cold and...poor taste! Avoid this place!More

Date of visit: May 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded May 11, 2021

Dear Jerry, Thank you for visiting and the review. We are sorry that our temporary model of ordering at the bar negatively affected your experience. It is the best model for us to remain open during these challenging times. . As explained by the masked...More

Reviewed February 19, 2021 via mobile

Horrible service you have to wait in line and get your food and if you want another beer you have to get it yourself. Basically you work for free! Ordered a Cobb salad how do you mess that up well if you only like iceberg...lettuce and dry chicken then it’s your cup a tea. I would of rated it lower but I had to chose one. Very disappointed never left a bad review but Walmart makes a better saladMore

Date of visit: February 2021
Helpful?1  
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded February 21, 2021

Dear Chelene S – Thank you for visiting and the feedback. I apologize that our recent switch to ordering with the bartender negatively affected your experience and that the salad was not to your liking. I wish you could have asked for me, the manager,...More

Reviewed January 18, 2021 via mobile

Came in tonight around 6pm for our 3rd visit this month. Since they are only at 25% capacity and following strict Covid protocols, tables are widely spaced and staff is masked. Tables and chairs are cleaned very well. There are hand sanitizer bottles available near...all entrances. They are doing their best to keep customers and staff safe by limiting points of contact. Upon entering the hostess will put you in the cue along with a paper menu so you can decide what you want to eat/ drink. You will then approach the bar when it is your turn, order your beer/ drink and any food. Bartender will give you a table number for the waitstaff to deliver your food and you are free to pick a table either inside or outside on their new patio under a heater. Food was brought to our table about halfway through our first beer. Kayaker Cream and a 4 beer taster tray. I have to say the Raspberry wheat was sooooo good! My new favorite. The whiteout IPA was also light and very drinkable for someone who isn't a fan of hoppie beers. My husband liked the Rye pa. The salmon fish and chips were as we always expect, AMAZING! The accompanying coleslaw is vinegar based and delicious. For dessert my husband had the peanut butter stout with a raspberry splash aka peanut butter and jelly. OMG was that good! Thank you Pagosa Brewing for doibgvwhat's right to keep your customers and staff as safe as possible. It seems a bit confusing at first to get your order placed and get seated but certainly worth having the patience for especially if you arrive at the dinner rush! They've worked through most of the disorganization of the first day or two after being allowed to reopen. We are happy to support this great Pagosa restaurant and the wonderful staff that work here! Thanks for a great dinner out tonight.More

Date of visit: January 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded January 21, 2021

Wow Lynn – thank you for such a kind review! We’re thrilled you enjoyed our Covid-safe environment and our gold medal winning brews: Ragin’ Raspberry Wheat, Whiteout Hazy IPA, and Peanut Butter Cup Stout. I’ll be sure to tell our Kitchen Team, how well-received their...More

Reviewed January 18, 2021

After not eating here for over a year we made the decision to order take out as a last ditch effort. Texted when we arrived on time and waited another 20 minutes. An employee called and asked if we were here because our food was...ready. Apparently it had sat for quite a while as it was cold and soggy. We also did not receive any coleslaw or dipping sauces for our food. We will NEVER be back.More

Date of visit: January 2021
Helpful?1  
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded January 20, 2021

Dear Dave, Thank you for the repeat visit and feedback. I sincerely apologize about the issues with your take out meal. If you could email me the details, such as the date, time, and what you ordered, I will look into it immediately and make...More

Reviewed January 8, 2021

The front staff did not know what they were doing, very all over the place. Their ordering system was not clear and it was a mess.More

Date of visit: January 2021
Helpful?
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded January 9, 2021

Dear lalexis, Thank you for the visit and feedback. I sincerely apologize that we were out of sync and it negatively affected your experience. . It was the first night re-opening from lockdown and for in-person limited dining. Yes, while maintaining new COVED restrictions, we...More

Reviewed January 3, 2021

Very good IPAs and outdoor seating for COVID. Limited menu, but what they have is very tasty. I would go again.More

Date of visit: December 2020
Helpful?1  
ColoradoBeerMan, Owner at Pagosa Brewing & Grill, responded to this reviewResponded January 8, 2021

Hey Steve, Thanks so much for the visit, review, and recommendation. Glad you enjoyed our gold medal winning Powder Day IPA, food pairings, and atmosphere. We are in the process of adding new high-intensity outdoor heaters for our patio for additional comfort. So, we look...More

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Frequently Asked Questions about Pagosa Brewing & Grill

Yes, Pagosa Brewing & Grill offers takeout services.

Yes, Pagosa Brewing & Grill offers delivery services.

Pagosa Brewing & Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4