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Fri, 9/18
8:00 PM
Briarhurst Manor’s construction started in 1872 by the founder of Manitou Springs, Dr. William Bell for his wife Cara. It is situated in a box canyon at the foot of Pike’s Peak by the banks of Fountain Creek. The famed architect Frederick Julius Sterner designed Briarhurst, as well as Glen Eyrie Castle for General Palmer, Dr. Bell’s business partner & dear friend. In the Roaring Twenties Briarhurst became a “Gentleman’s Supper Club”. In 1940,Robert and Vida Ellison purchased it. In April 1973, Briarhurst was officially entered in the National Register of Historic Places. Then renowned Chef Sigi Krauss purchased it, and opened a opened a fine dining restaurant in 1975. Today, Mr. Ken Healey operates
$24 - $46
Special Diets
Vegetarian Friendly, Gluten Free Options
American, Seafood, Mediterranean, Contemporary
Outdoor Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Reservations, Private Dining, Seating, Parking Available, Free off-street parking, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Accepts Credit Cards, Table Service, Live Music
Reviews (346)
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Reviewed July 14, 2020

I sent this email to Briarhurst Manor after a disappointing dining experience this weekend. After 2 days with no response, I decided to post it here. Something is seriously wrong with Briarhurst, it never used to be like this. We are frequent diners at Briarhurst,...and last night we were there for our first meal out since COVID 19. We especially chose your restaurant, because of the amount of dining rooms, and the opportunity for social distancing. My husband and I met my brother and sister-in-law from Denver, who made the trip down to dine with us. The four of us have had many wonderful meals at Briarhurst, but unfortunately last night was not one of them. Because it was so out of character, I wanted to write and tell you about it. When we arrived, the hostess welcomed us and I asked to be seated in a room with no other diners. Since there were only 3 cars in the parking lot and we were dining at 5:15, I didn’t think that would be an inconvenience. However, I was told we would be put in a room with 2 other tables. Unfortunately, one of those tables included a couple of very loud women, and a tiny baby who cried through much of the evening. While we were there, only 2 other couples arrived, so we could have most likely been given a more private spot, but for some reason we were not. Also, when we arrived, the hostess was kind enough to ask about dietary restrictions. We told her my sister-in-law is gluten free, due to a severe illness. She wrote it down, but nothing further was done. When the waiter came over, we asked about gluten free options, and he gave her a regular menu. We asked about gluten free bread when he brought the bread basket, but he said there were no GF options. If that was the case, why did the hostess ask? The sorbet was suggested, but the flavor was so ridiculous that I don’t know who would order it. Also, when we were seated, as I pulled out my chair, I saw that something had been spilled on it and not cleaned up. I had to stand and wait while the waiter went and got something to clean it with. After being seated, we all looked at the menu and opened our napkins, only to find out that 2 of us had dirty silverware. We called the waiter over and told him, but he only replaced the items with food on them. He left us with the silverware that had been wrapped in the napkin touching the dirty ones. Upon looking at the menu, we were disappointed to see that many of our favorites had been removed. There were very few options. I understand that the menu may have been reduced due to coronavirus, but it seemed like the items that were left were more like lunch items, hamburgers, fish and chips and salad. It didn’t seem like the fine dining experience we were used to from previous visits. Our waiter didn’t describe any of the food, or explain the 5 course option, just asked us what we wanted. We ordered 2 of the charcuterie boards as starters, and when he brought them he simply placed them on the table and walked away. I had to call him over when he came back into the room to ask him to tell us what each type of cheese was. He was also waiting on 2 other large parties in the same room, and seemed overwhelmed and too busy to really give us the personalized service we have always enjoyed at Briarhurst. Finally, while we were there, a breaker blew, and we were left sitting in the dark. When that was fixed, apparently the air conditioner went out. After sitting there and getting very warm, the waiter finally came in and we were able to ask him to please turn the AC on. He came back and told us it was “frozen” and could not be turned on. He proceeded to try to open the windows near us, until I asked him to stop, because it was still 93 degrees outside. The whole evening was a disappointment, and such a departure from what we have come to expect from Briarhurst. We have been dining with you since we moved to Colorado 15 years ago, and have never had an experience like this. We were embarrassed because our guests had traveled all the way from Denver to eat with us, and we all left with a sense that our money would have been better spent elsewhere. I hoped that by writing this, you could shed some light on what has changed at Briarhurst. I know the estate has been for sale in the past. Are there new owners? Is Mr. Healey gone? Is this what we should expect for future visits? I know COVID 19 has made it difficult for restaurants, but basic service and cleanliness shouldn’t be an issue. Please help me understand, so we can make the decision whether we will return or not.More

Date of visit: July 2020
Reviewed July 13, 2020

I am not one who is prone to doing any reviews. Are usually do positive reviews but this is one of the very few -ones that I've had to write. My friend and I went to the Briarhurst last night for dinner and we sat...outside. This is truly a very romantic setting. The patio is beautiful. We had a 2 1/2 hour dinner for two people because of horrible service. The waiter NEVER checked on us to find out how our dinner was. My friend had an elk burger which was so salty and was overcooked. I finished my dinner by the time that the waiter came out to first check on us. He offered to fix the order but we had already waited about an hour and 45 minutes by the time we got our dinner. So he ate only 1/2 of the meal. Also, beware of the five course special that they tout. One of the courses is BREAD. REALLY--bread as a course?? . Our waiter did not even know what the five courses were when he opted for this. He said the chef would do something nice..When we got our "fifth" course, we only counted 4 courses. We were told that bread was actually considered a course at this establishment. To say that we were disappointed in the service and the food would be a complete understatement. We did complain to the assistant manager and they took $18 off of the meal. He did not seem that interested that we did not get a quality meal or service here. Keep your money and go to another restaurant!More

Date of visit: July 2020
Reviewed May 25, 2020

We went to the Briarhurst over Valentine's Day weekend, so they had a special menu. The Briarhurst, as a former mansion, has separate dining rooms, rather than one or two large rooms. This lends itself to a more romantic setting. The food was great! The...service was so good that I had to search out the manager to complement our server. Good service and good ambiance are just as important, if not more important, than the food, when celebrating a special night.More

Date of visit: February 2020
Reviewed February 11, 2020 via mobile

Lovely atmosphere, outstanding flavors and great service. Good wine selection. We highly recommend this for every special occasion. It is and has been one of our favorites for many years and will continue to keep coming back.

Date of visit: February 2020
Reviewed January 31, 2020

I have been disappointed in visiting the establishment. The wait staff, while well-meaning, is under trained in general and over worked. The chefs, although talented are using sub-par ingredients and selling their food for fine dining prices. The Tomato bisque is simply cream and V8!...The food was average and service sub-par for the prices. When I complained to a server about our meal, we had a conversation in which they described to me the hostile work environment. They mentioned that the owner is mean and inappropriate and that servers often do not receive the tips that are left on the bills. As a customer, this enraged me. I expect most, if not all, of the tip I leave on a credit card bill for a server to go directly to them, unfortunately, this employee told me that the owners often keep the tip money, leaving the wait staff to only receive around $8.00 an hour. They also mentioned that the restaurant breaks multiple other laws regarding payment of wages and tips and that employees have even been fired for speaking up about this. I hope the owners are ashamed of this and that the employees get what they are owed, Please do not support this business, and if you do, tip in cash!!More

Date of visit: December 2019
Reviewed January 16, 2020

Went with my wife for a romantic date night in December. We were sat at the table looking directly up at Pike's Peak as the sun was setting behind the mountain - gorgeous. Menu offered a variety of wild game and more traditional options, wonderfully...prepared and presented. Things that missed the mark included drafty windows (cold winter temps) and a server who tried to make connections but missed the mark, coming across as rather rude. A nice evening out with above average food, in a quite cool part of Colorado Springs history, but we left a little disappointed.More

Date of visit: December 2019
Reviewed December 17, 2019 via mobile

We were so looking forward to dinner at The Briarhurst after many years absence but this experience was awful. My tenderloin was barely passable, not served as ordered and others at our table could not or would not eat what was billed as Prime Rib....The Prime Rib was clearly overcooked and served with no aus jus and no horseradish offered or served even after it was requested. The replacement Salmon was not fit to eat as it had such an overbearing fish flavor. Most of the staff seemed to be untrained or untrainable. We understand The Briarhurst is for sale but if our dinner represents what they’re capable of the owners and staff should be ashamed of themselves.More

Date of visit: December 2019
Reviewed December 14, 2019

The food was terrible. Completely over cooked to being inedible.It was cold as well. The service was so bad it couldn't even be called service. We were a group of 30, booked months in advance. They started out with just 1 wait person who didn't...even know that merlot was a wine. It went downhill from there.More

Date of visit: December 2019
Reviewed August 12, 2019 via mobile

I really wanted to like this restaurant. I’ve been on the search for a gourmet restaurant since moving to Colorado Springs. The estate needs maintenance and is up for sale. The service was very slow and disconnected. The food was all over cooked and tough....Unfortunately we all had very upset stomachs the next day.More

Date of visit: August 2019
Reviewed August 6, 2019

I attended a dinner at Briarhurst Manor Estate in mid-July in a party of about 18. The restaurant is located in a historic house, and the ambiance is pleasant. BUT: the wine list is risible (no vintage years listed), and when we asked to have...the muzak turned off in our private room, we were told that it was piped in restaurant-wide, and that it could be lowered but not turned completely off. Service was willing but slowish and a bit bewildered. Food good. Wouldn't really recommend: you can get a decent meal here, BUT ....More

Date of visit: July 2019
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Questions & Answers
Ask a question
Jill M
October 2, 2018|
AnswerShow all 3 answers
Response from Cogirl123 | Property representative |
It is violation of Briarhurst Liquor License for guests to bring any alcohol into the restaurant. I am not sure where someone got the idea that there is a corkage fee but they are mistaken.
Angélica P
February 7, 2017|
AnswerShow all 4 answers
Response from Cogirl123 | Property representative |
You should have received another email from Open Table explaining that the first was in error. But yes feel free to call us directly to confirm and see what other notes we can add to the reservation. Especially if you have... More
Angélica P
February 3, 2017|
Response from Cogirl123 | Property representative |
It is the guest's decision on how much to tip unless it is a larger party. For banquet's the service charge is generally 22% unless payments are late.
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