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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Thai, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features
Reviews (102)
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Traveler rating
68
19
7
3
3
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Time of year
LanguageEnglish
Traveler rating
68
19
7
3
3
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All reviews sushi bento box shrimp soup hibachi steak excellent food and service wide variety canon city my favorite roll presentation signature waitstaff colorado vegetables miles
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Reviewed August 18, 2020 via mobile

I would think twice about going to this restaurant, even though you may have heard and/or tasted the food and thought it was amazing. The owner's are rude and unprofessional to their young employees and the language barrier doesn't help the situation one bit. They...also don't pay a person for the 2 or 3 hours of training, which btw, is illegal. Back to the food! Yea, it may be amazing to eat, but think about what you are eating it on for a hot second! The owner's are all about "conserving water" so what they have the dishpit crew do is stack as many dirty dishes as possible on the dish rack until it barely fits in the dishwasher, run them through, and then have a towel on hand to wipe off whatever didn't come off during the wash cycle instead of only loading the dish rack with just enough dishes to fill it and allow them to be cleaned the right way. Then, they serve your "mouthwatering food" on those dishes, send their server out with your food with a smile and say "enjoy". I am writing this review from 1st hand experience, not from what other people are saying. What I am hoping for from this review is a change in how the owner's view their customers well being especially now during this pandemic, by making the necessary changes in both the dishpit and cooks area. Thank you for reading my review as I only speak the truth when it comes to fellow paying customers.More

Date of visit: August 2020
Helpful?1  
Reviewed August 2, 2020

The food is great and Ito visited with us!! Great place!! Such great food!!! If ever in Florence, Colorado please go!!!!!

Date of visit: August 2020
Helpful?
Reviewed July 15, 2020

We traveled from Canon City, when there weren't a-lot of options there, and we were not disappointed. The food was great, we had the Signature roll and angry dragon roll, signature was my favorite of the 2. My husband had hibachi steak and shrimp. I...loved the salad and onion soup. We ate so much we were miserable! service was great and we didn't have to wait long on our meal.More

Date of visit: July 2020
Helpful?1  
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded July 21, 2020

Thank you for the nice review. Ito is glad we could provide superior service to you!

Reviewed December 27, 2019

Twice I have been here..and ordered sashimi, and some of it is partially frozen..like ice crystals crunch as you bite..every roll, is slathered in this soy/molasses crap that doesnt even allow you to taste fish..the spicy tuna roll and the eel avocado could have both...been same thing. i wouldnt know..it tasted like a squishy sugar ballMore

Date of visit: December 2019
Helpful?1  
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded February 9, 2020

Thank you for the feedback. Ito is happy to make you happy but you must tell Ito of the issue at the restaurant.

Reviewed December 8, 2019

The Japanese food is fabulous, Service is wonderful and the waitstaff is friendly and knowledgeable. This has become a favorite place to go even though it's a bit of a drive, but well worth it. Lunch here about every 2 weeks.

Date of visit: November 2019
Helpful?
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded February 9, 2020

Thank you for the beautiful review. We appreciate your business and effort to visit us!

Reviewed September 9, 2019

I do not like sushi, but they have super fresh fish, and their menu is awesome. Something for people like me. Salmon was great. Clean, great staff and owners are great.

Date of visit: July 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded September 19, 2019

Thank you for the nice review. Ito is always glad to accommodate a variety of flavors uniquely suited for any guest. Come again soon. You are the great one!

Reviewed August 29, 2019

The meal that we had was one of the best that I had in a long time. They have a wide range of foods. The presentation and service was excellent. This place is an amazing change from all of the fast food and chain restaurants....Well worth eating there when you are in the area.More

Date of visit: August 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Thank you for your amazing review. It was Ito's privilege to serve you

Reviewed August 20, 2019 via mobile

We drove 67 miles and WOW! Extensive sushi, Japanese and Thai menu. Cucumber/mint Mojito refreshing. Daily Happy hour. Everything fresh. April was a fantastic server. There is Happy Hour every day. Green tea ice cream! Excellent value. By 6:30 almost every tablecfilled on Tuesday!

Date of visit: August 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Wow to this review. Ito is so glad & grateful that you chose our little town and restaurant to enjoy. Your effort is appreciated! Please visit again.

Reviewed August 18, 2019

Great Quality, excellent sauces, FRESH FRESH Food cooked to perfection. Sister and I had the Salmon and Shrimp Hibachi plates... Lovely decor and service..Definitely a 5 star plus restaurant.. Looking forward to another visit to Florence and Ito..

Date of visit: August 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Ito is glad you enjoy the experience and food. thank you for the review

Reviewed August 8, 2019

I have always loved Chinese food but steered clear of Japanese food due to a bad experience in California. This restaurant's food is WONDERFUL! The house salad dressing is amazing. I choose the Hibachi Chicken because it comes with onion/mushroom soup and the house dressing...to dunk my vegetables in. My wife likes the Bento Box Shrimp comes with Miso soup. Hit the lunch menu before 3:00 PM to save money.More

Date of visit: July 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Thank you! Ito was happy to serve you the best. Please visit again soon

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Questions & Answers
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Freia B
July 10, 2017|
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Response from Freia B | Reviewed this property |
Yes, Ito's Japanese Restaurant in Florence CO, has been a success for a good reason since the wine bar closed and they opened the Japanese restaurant. They also serve Thai food. My husband lived in Japan during his Navy days... More
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