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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Japanese, Sushi, Thai, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features
Reviews (113)
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70
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5
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LanguageEnglish
Traveler rating
70
24
7
5
5
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All reviews bento box shrimp steak salad hibachi roll
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Reviewed 3 weeks ago

Wow, what a disappointment! Ordered chicken bento box lunch at $14.95. It was not worth half that! The soup was lukewarm, the salad was drowning in a thin tasteless dressing, the gyoza was more cold than warm, the rice concoction was insipid, the sushi pieces...were just horrible, and the few pieces of teriyaki chicken were unappetizing. The meal never felt settled in my stomach. I will never go back. Restaurants like Ito’s charge exorbitantly for their food, but for me, they didn’t come close to being authentic. I lived in Japan for a year and know what authentic Japanese food is.More

Date of visit: January 2024
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Reviewed August 18, 2023

It was our first time here, was very great meal. I had the Filet Minon Teriyaki The wife had the Shrimp and noodles we were both very impressed and will be back .

Date of visit: August 2023
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Reviewed July 29, 2023

Love this place. Always a good meal and the owners are very nice people that genuinely want you to enjoy your dining experience.

Date of visit: July 2023
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Reviewed April 10, 2023

This is absolutely garbage food. The only warm part of my hibachi was the rice. My steak and chicken were both cold and tasted as if they'd been microwaved. This is absolutely atrocious and I will not come here ever again. I advise anyone curious...about this place to go somewhere else!More

Date of visit: April 2023
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Reviewed February 27, 2023 via mobile

I ordered a chicken bento box with the Cali roll. I could smell the roll when she set it down but tried a piece of it and it tasted like it smelled, old and fishy. My sever never asked how it was but I told...her the Cali roll was fishy and tasted bad. She didn’t seem to care. Expensive lunch for a small chicken breast, some rice and veggies.More

Date of visit: February 2023
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Reviewed June 28, 2022 via mobile

The food literally made me gag. We ordered 3 meals and not one was fit for human consumption. The filet minion was overcooked and the sauce was terrible. The crab in the California rolls was old and fishy. The “salad” was a piece of iceberg...lettuce, one slice of tomato, and two cucumbers. I’m not sure there was even shrimp in the tempura. The tempura veggies were okay, so that’s what the four of us shared for $100.More

Date of visit: June 2022
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Reviewed June 17, 2022 via mobile

This is the third time I've eaten here. Prices have home up, but the quality remains. Generally I really enjoy eating here. It you've ever been to a really great Japanese place you'll likely be disappointed, however I think it's fabulous for where it is...and what it is trying to be. It has quality and variety. It's not pretentious or fancy. They're good at what they do. I haven't been disappointed yet.More

Date of visit: June 2022
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Reviewed November 22, 2021

Ito put out a nice bento box for a reasonable price. The service was exceptionally nice. Surprising, but most welcome to have a place like this in Florence.

Date of visit: September 2021
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Reviewed September 3, 2021

We recommend this place to all Military members in C.S. It's better than anything in C.S and a beautiful drive But it's Pricey for what it is. But what Japanese Steak house Isn't . Yes they do MILITARY DISCOUNT .

Date of visit: August 2021
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Reviewed July 23, 2021

Stopped here after a recommendation from one of the locals & it certainly didn't disappoint! The sushi was delicious & our hibachi dinners were excellent!

Date of visit: July 2021
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Reviewed July 6, 2021 via mobile

We loved this place! This could be the best Japanese Steakhouse/Sushi restaurant we have ever eaten in. I had Goyza soup. It’s a dumpling soup with vegetables in it. Best Japanese soup of any type that I’ve had. For desert we had Mochi Ice Cream....It’s ice cream balls cut in half of different flavors with a soft shell outside. It’s ice cream that you can eat with your fingers. Our flavors were mango, green tea, and strawberry. My wife loved the mango the best. I liked the green tea the best. For my drink, they made me a Gin Cucumber Gimlet with my favorite gin - Bombay Sapphire. It’s one of my new favorite drinks. If you only go to one restaurant when you come into town to see the Royal Gorge Bridge, The Royal Gorge Train, or rafting, make it this one. You’ll be glad I sent you.More

Date of visit: July 2021
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Reviewed March 27, 2021

Usually you get a fine meal (having eaten here before) at this restaurant. However, I was totally disappointed when I ordered and received the New Menu Item: Cod Fish Bento Box ($20.00). All Bento Box food items served were delicious except for what they called...Breaded Cod Fish (the main course). It was nothing more then 3 terrible fish sticks heavely breaded and slim so called cod. I took two bits of the fish sticks and couldn't eat anymore. I complained to the waiter and don't recall him offering any remedy (if he did I didn't hear due to a hearing loss). Also, he never offered any reduction in the cost of the meal. Don't order this meal.More

Date of visit: March 2021
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Reviewed August 18, 2020 via mobile

I would think twice about going to this restaurant, even though you may have heard and/or tasted the food and thought it was amazing. The owner's are rude and unprofessional to their young employees and the language barrier doesn't help the situation one bit. They...also don't pay a person for the 2 or 3 hours of training, which btw, is illegal. Back to the food! Yea, it may be amazing to eat, but think about what you are eating it on for a hot second! The owner's are all about "conserving water" so what they have the dishpit crew do is stack as many dirty dishes as possible on the dish rack until it barely fits in the dishwasher, run them through, and then have a towel on hand to wipe off whatever didn't come off during the wash cycle instead of only loading the dish rack with just enough dishes to fill it and allow them to be cleaned the right way. Then, they serve your "mouthwatering food" on those dishes, send their server out with your food with a smile and say "enjoy". I am writing this review from 1st hand experience, not from what other people are saying. What I am hoping for from this review is a change in how the owner's view their customers well being especially now during this pandemic, by making the necessary changes in both the dishpit and cooks area. Thank you for reading my review as I only speak the truth when it comes to fellow paying customers.More

Date of visit: August 2020
Helpful?3  
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Reviewed August 2, 2020

The food is great and Ito visited with us!! Great place!! Such great food!!! If ever in Florence, Colorado please go!!!!!

Date of visit: August 2020
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Reviewed July 15, 2020

We traveled from Canon City, when there weren't a-lot of options there, and we were not disappointed. The food was great, we had the Signature roll and angry dragon roll, signature was my favorite of the 2. My husband had hibachi steak and shrimp. I...loved the salad and onion soup. We ate so much we were miserable! service was great and we didn't have to wait long on our meal.More

Date of visit: July 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded July 21, 2020

Thank you for the nice review. Ito is glad we could provide superior service to you!

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Questions & Answers
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freia b
July 10, 2017|
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Response from freia b | Reviewed this property |
Yes, Ito's Japanese Restaurant in Florence CO, has been a success for a good reason since the wine bar closed and they opened the Japanese restaurant. They also serve Thai food. My husband lived in Japan during his Navy days... More
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ITO JAPANESE STEAKHOUSE SUSHI & THAI RESTAURANT, Florence - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Ito Japanese Steakhouse Sushi & Thai Restaurant

Yes, Ito Japanese Steakhouse Sushi & Thai Restaurant offers takeout services.

Ito Japanese Steakhouse Sushi & Thai Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5