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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Thai, Asian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features
Reviews (109)
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107 results
Traveler rating
70
23
7
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4
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Time of year
LanguageEnglish
Traveler rating
70
23
7
3
4
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All reviews sushi bento box soup mango mochi ice cream food items green tea vegetables town desert
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Reviewed 5 days ago via mobile

The food literally made me gag. We ordered 3 meals and not one was fit for human consumption. The filet minion was overcooked and the sauce was terrible. The crab in the California rolls was old and fishy. The “salad” was a piece of iceberg...lettuce, one slice of tomato, and two cucumbers. I’m not sure there was even shrimp in the tempura. The tempura veggies were okay, so that’s what the four of us shared for $100.More

Date of visit: June 2022
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Reviewed 2 weeks ago via mobile

This is the third time I've eaten here. Prices have home up, but the quality remains. Generally I really enjoy eating here. It you've ever been to a really great Japanese place you'll likely be disappointed, however I think it's fabulous for where it is...and what it is trying to be. It has quality and variety. It's not pretentious or fancy. They're good at what they do. I haven't been disappointed yet.More

Date of visit: June 2022
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Reviewed November 22, 2021

Ito put out a nice bento box for a reasonable price. The service was exceptionally nice. Surprising, but most welcome to have a place like this in Florence.

Date of visit: September 2021
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Reviewed September 3, 2021

We recommend this place to all Military members in C.S. It's better than anything in C.S and a beautiful drive But it's Pricey for what it is. But what Japanese Steak house Isn't . Yes they do MILITARY DISCOUNT .

Date of visit: August 2021
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Reviewed July 23, 2021

Stopped here after a recommendation from one of the locals & it certainly didn't disappoint! The sushi was delicious & our hibachi dinners were excellent!

Date of visit: July 2021
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Reviewed July 6, 2021 via mobile

We loved this place! This could be the best Japanese Steakhouse/Sushi restaurant we have ever eaten in. I had Goyza soup. It’s a dumpling soup with vegetables in it. Best Japanese soup of any type that I’ve had. For desert we had Mochi Ice Cream....It’s ice cream balls cut in half of different flavors with a soft shell outside. It’s ice cream that you can eat with your fingers. Our flavors were mango, green tea, and strawberry. My wife loved the mango the best. I liked the green tea the best. For my drink, they made me a Gin Cucumber Gimlet with my favorite gin - Bombay Sapphire. It’s one of my new favorite drinks. If you only go to one restaurant when you come into town to see the Royal Gorge Bridge, The Royal Gorge Train, or rafting, make it this one. You’ll be glad I sent you.More

Date of visit: July 2021
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Reviewed March 27, 2021

Usually you get a fine meal (having eaten here before) at this restaurant. However, I was totally disappointed when I ordered and received the New Menu Item: Cod Fish Bento Box ($20.00). All Bento Box food items served were delicious except for what they called...Breaded Cod Fish (the main course). It was nothing more then 3 terrible fish sticks heavely breaded and slim so called cod. I took two bits of the fish sticks and couldn't eat anymore. I complained to the waiter and don't recall him offering any remedy (if he did I didn't hear due to a hearing loss). Also, he never offered any reduction in the cost of the meal. Don't order this meal.More

Date of visit: March 2021
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Reviewed August 18, 2020 via mobile

I would think twice about going to this restaurant, even though you may have heard and/or tasted the food and thought it was amazing. The owner's are rude and unprofessional to their young employees and the language barrier doesn't help the situation one bit. They...also don't pay a person for the 2 or 3 hours of training, which btw, is illegal. Back to the food! Yea, it may be amazing to eat, but think about what you are eating it on for a hot second! The owner's are all about "conserving water" so what they have the dishpit crew do is stack as many dirty dishes as possible on the dish rack until it barely fits in the dishwasher, run them through, and then have a towel on hand to wipe off whatever didn't come off during the wash cycle instead of only loading the dish rack with just enough dishes to fill it and allow them to be cleaned the right way. Then, they serve your "mouthwatering food" on those dishes, send their server out with your food with a smile and say "enjoy". I am writing this review from 1st hand experience, not from what other people are saying. What I am hoping for from this review is a change in how the owner's view their customers well being especially now during this pandemic, by making the necessary changes in both the dishpit and cooks area. Thank you for reading my review as I only speak the truth when it comes to fellow paying customers.More

Date of visit: August 2020
Helpful?3  
Reviewed August 2, 2020

The food is great and Ito visited with us!! Great place!! Such great food!!! If ever in Florence, Colorado please go!!!!!

Date of visit: August 2020
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Reviewed July 15, 2020

We traveled from Canon City, when there weren't a-lot of options there, and we were not disappointed. The food was great, we had the Signature roll and angry dragon roll, signature was my favorite of the 2. My husband had hibachi steak and shrimp. I...loved the salad and onion soup. We ate so much we were miserable! service was great and we didn't have to wait long on our meal.More

Date of visit: July 2020
Helpful?1  
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded July 21, 2020

Thank you for the nice review. Ito is glad we could provide superior service to you!

Reviewed December 27, 2019

Twice I have been here..and ordered sashimi, and some of it is partially frozen..like ice crystals crunch as you bite..every roll, is slathered in this soy/molasses crap that doesnt even allow you to taste fish..the spicy tuna roll and the eel avocado could have both...been same thing. i wouldnt know..it tasted like a squishy sugar ballMore

Date of visit: December 2019
Helpful?2  
JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded February 9, 2020

Thank you for the feedback. Ito is happy to make you happy but you must tell Ito of the issue at the restaurant.

Reviewed December 8, 2019

The Japanese food is fabulous, Service is wonderful and the waitstaff is friendly and knowledgeable. This has become a favorite place to go even though it's a bit of a drive, but well worth it. Lunch here about every 2 weeks.

Date of visit: November 2019
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JedBradshaw, Agency / Consultant at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded February 9, 2020

Thank you for the beautiful review. We appreciate your business and effort to visit us!

Reviewed September 9, 2019

I do not like sushi, but they have super fresh fish, and their menu is awesome. Something for people like me. Salmon was great. Clean, great staff and owners are great.

Date of visit: July 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded September 19, 2019

Thank you for the nice review. Ito is always glad to accommodate a variety of flavors uniquely suited for any guest. Come again soon. You are the great one!

Reviewed August 29, 2019

The meal that we had was one of the best that I had in a long time. They have a wide range of foods. The presentation and service was excellent. This place is an amazing change from all of the fast food and chain restaurants....Well worth eating there when you are in the area.More

Date of visit: August 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Thank you for your amazing review. It was Ito's privilege to serve you

Reviewed August 20, 2019 via mobile

We drove 67 miles and WOW! Extensive sushi, Japanese and Thai menu. Cucumber/mint Mojito refreshing. Daily Happy hour. Everything fresh. April was a fantastic server. There is Happy Hour every day. Green tea ice cream! Excellent value. By 6:30 almost every tablecfilled on Tuesday!

Date of visit: August 2019
Helpful?1  
JedBradshaw, Public Relations Manager at Ito Japanese Steakhouse Sushi & Thai Restaurant, responded to this reviewResponded August 31, 2019

Wow to this review. Ito is so glad & grateful that you chose our little town and restaurant to enjoy. Your effort is appreciated! Please visit again.

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Questions & Answers
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freia b
July 10, 2017|
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Response from freia b | Reviewed this property |
Yes, Ito's Japanese Restaurant in Florence CO, has been a success for a good reason since the wine bar closed and they opened the Japanese restaurant. They also serve Thai food. My husband lived in Japan during his Navy days... More
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Frequently Asked Questions about Ito Japanese Steakhouse Sushi & Thai Restaurant

Yes, Ito Japanese Steakhouse Sushi & Thai Restaurant offers takeout services.

Ito Japanese Steakhouse Sushi & Thai Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5