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346 Metzler Dr, Castle Rock, CO 80108-7682
6:00 am - 10:00 pm
Closed now
All hours
Mon - Sat 6:00 am - 10:00 pm
More Info
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32 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 32: English reviews
Moscow Mills, Missouri
Level Contributor
39 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was there for lunch at 2:30pm and the place was crazy. The service, as at most I've been to, remained very good though. Our for was prepared as requested and the flavor and temps were good. If you like this chain, you will probably like this location.

Thank bob54m
Denver, Colorado
Level Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2016

I went only because my granddaughter wanted to have lunch there. I noticed right away that an employee was wiping tables clean as soon as customers left and using a clean towel on each table! OK, 1 point. Line was long but with multiple cashiers - all smiling - we got through quickly. Another point. Our food was brought to... More 

1 Thank Susan U
1 review
5 of 5 stars Reviewed July 3, 2016 via mobile

Great customer service, friendly staff, never disappointed when we come to this Chick-Fil-A! We are frequent customers - they are usually busy during mealtimes but are very fast.

Thank bblack7
Oak Creek, Wisconsin
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 15, 2016 via mobile

3 sons and I went inside to get food to go. They were fast and very friendly. But the food was not good at all. The spicy chicken was cold and looked like it had been sitting a long time. I would rather sit and wait for fresh food than have cold nasty food fast.

Thank patricia z
Denver, Colorado
Level Contributor
50 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 4, 2016 via mobile

Chick-fil-a is known for exceptional customer service and satisfaction but this one is the best we've seen. It works out well since it is in our new home town for the next three years while stationed here. The folks here are amazing and the food is always great.

Thank Benjamin B
Level Contributor
64 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 28, 2016

Chick-fil-A is our "go-to" for a dinner/meal on the go. They can (and usually do) have a LONG line in the drive thru, but it still gets you in and out of there FAST. I have pickle people--kids who love extra pickles, and kids who hate pickles. They get my order correct EVERY time! Free water (no cup charge or... More 

Thank Sara E
Eden Prairie, Minnesota
Level Contributor
101 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed September 1, 2015

Average chicken products...my hubby and I are probably one of a few that thinks their food rates no better than average. We ate at 3 different ones last week and felt the food was over priced for the quality. The wrap was dry and had to be smothered with sauce to provide a taste. The chicken sandwich is no bigger... More 

Thank dontlikesnow44
Castle Rock, Colorado
Level Contributor
179 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed August 27, 2015

How do you train teenagers to be so excellent with their service skills? It is really impressive. The food here is always great as is the demeanor of the staff. Always my go-to when I want fast food. It isn't garbage like McDonalds!

1 Thank Andrew F
Phoenix, Arizona
Level Contributor
49 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 16, 2015 via mobile

the customer service at chik fil a is how everyone restaurant should operate. I love what this place stands for and I love that they give first time job opportunities and really train them. this company is striving.

Thank Dezkeybawg
Castle Rock, Colorado
Level Contributor
48 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 29, 2015

Chick-fil-A is great. Pros: the food is usually very good, with very good customer service. Christmas calendars are always a great find. Being a teacher, I give them to students as rewards or gifts. Everyone likes them! Busy place with lots of families, high schoolers, sports teams etc. Good location!

Thank JaelyA

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Restaurant Details

Rating summary
  • Food
    5 of 5 stars
    5 of 5 stars
  • Value
    5 of 5 stars
    4.5 of 5 stars
American, Fast Food
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Dining on a budget, Families with children
Open Hours
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
Location and Contact Information
  • Address: 346 Metzler Dr, Castle Rock, CO 80108-7682
  • Location: United States  >  Colorado (CO)  >  Castle Rock
  • Phone Number: 303-660-0999

Questions & Answers

Questions? Get answers from Chick-fil-A staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?