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CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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Reviews (71)
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27
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4
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LanguageEnglish
Traveler rating
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10
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Reviewed October 12, 2022 via mobile

The menu here looks wonderful as does the restaurant (interior) itself. Yet, don’t be fooled - this place is run by a matriarchal Asian female that could care less if you experienced food poisoning from dining here. I picked up a dish that had a...huge (jawbreaker-sized) piece of congealed white pepper in it, that immediately dried up my mouth with powder and made me choke, horribly. I immediately contacted the manager/owner, as I was a regular at the time, to let her know that the white pepper must have gone bad, and to be sure to let the chef know so that others wouldn’t be subject to potential life threatening issues. She discounted what I had to say, did not offer any sort of accommodation, as if it would acknowledge the problem, and disposed of my call (and future business) immediately, with no concern whatsoever. This restaurant was rebranded about 5-7 years ago, however retains the same ownership. The former brand claimed that they were organic - a fact I personally found to be completely untrue through friends in the Asian food/restaurant business. Avoid like the plague! Immoral, unethical & hazardous!More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 20, 2022

Excellent food, very clean and spacious. All staff were friendly and efficient. We had 3 different dishes and they were all delicious

Date of visit: March 2022
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Reviewed February 5, 2022

I order take out (delivery) from various restaurants often. I just ordered a lot of dishes and every single one was over-greasy and tasteless. Even their cold cucumber salad was greasy. I would not recommend it. Menlo Park resident.

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 23, 2021

This is my favorite restaurant in the area. The dishes are superb, the menus inventive, the service warm and impeccable and the atmosphere sophisticated yet comfortable. I am confused by some of the negative ratings I saw on Yelp. They do not match my experience...at all. They are misspelled and poorly written....More

Date of visit: December 2021
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Reviewed June 1, 2021

the meat & crab is not fresh and smells rotten. usually no charge for rice in other restaurants, But this restaurant cheated customers on extra charges for rice,chief service was very rude, a very bad experience, never go again !

Date of visit: December 2020
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Reviewed October 5, 2020 via mobile

Just ordered from Fey - a pickup via Grub Hub. My order was wrong & upon return the chef was angry. (I’ve complained before about rancid/spoiled product (white pepper), BTW). Additionally, my selection, along with simple additional instructions, were ignored and rather than being apologetic,...particularly given the times, the chef acted angry/irate upon my return to exchange. This is expensive Chinese food, has raised prices since the pandemic hit, and is usually over-sauced/greasy across-the-board. There are far better options locally in Menlo.More

Date of visit: October 2020
Helpful?4  
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Reviewed February 16, 2020

We enjoyed the spices used in the dishes. Good portions. Rice is not automatically included, and needs to be added when ordering. We found the walnut prawns a bit soggy, though tasty. Chicken Mu-Shu was tasty as were the Eggplant A La Sichuan. Our Dan-Dan...Noodles were lighter and more enjoyable than we have had at other local Chinese restaurants. We visited on a Friday early evening, and the restaurant was not busy. We liked the larger table but found the booth backs seem to have a hard plank of wood or plastic inside, which means leaning back is uncomfortable. Staff efficient. Tables cleaned, place appeared clean and tidy. Service reasonably fast, tea supplied, and crispy sweet won ons.More

Date of visit: February 2020
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Reviewed July 21, 2019

I went for the Hot and Sour Soup. It was extremely reasonable ($11 for a bowl that was more than enough for two...probably more than a quart) and it had fresh veges and mushrooms with a small amount of chicken. It was good, just not...above average. My wife had the chicken and wide noodles. Same thing...good and plenty of food, but nothing remarkable.More

Date of visit: July 2019
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Reviewed February 11, 2019

We went the Saturday after the Chinese New Year and the restaurant was crowded -- and noisy8, even though we sat in the front and quieter section of the restaurant. My biggest nit is the tables were too wide s the distance between us in...the booth forced us both to lean into the table to talk. As to the food -- nice-sized portions, as in large. I had squid with vegetable, which was quite good and fresh; my husband ordered powdered pork ribs. It was spicy but not too much so and the pork was tender in bit-sized pieces. Did he like it? "It was interesting, it was a nice experiment." Would he order it again? "Not particularly." No reservations for tables of less than six people.More

Date of visit: February 2019
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Reviewed August 1, 2018 via mobile

After all day travel was hungry for Chinese food. Within walking distance of my hotel was Fey. Great menu with many different options to choose from. Service was very good and prices reasonable. Two things stood out as different to me: you pay extra for...rice (never had that in a Chinese restaurant before) and hot and spicy DO mean that. Be careful. I would recommend this place for sure.More

Date of visit: July 2018
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Reviewed July 9, 2018

Excellent place to eat real Chinese food. The food was delicious, plenty and surprisingly not very expensive. The best Chinese food I've had for a long while.

Date of visit: June 2018
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Reviewed June 24, 2018

I have NEVER been disappointed with the food here. In fact, I chose this restaurant against all others in the Bay Area for my Birthday dinner. Highly recommend:' - Twice cooked tofu - Spicy string beans with port (better with pork than tofu) - mushu...pork - TO DIE FOR All in all, I LOVE this place. I order out at least twice a month here.More

Date of visit: June 2018
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Reviewed June 18, 2018

Many menu items you don't find at any old Chinese restaurant. Their Szechuan dishes are wonderful as well as their mu-shu. They also serve hot -pot dishes

Date of visit: October 2017
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Reviewed April 22, 2018 via mobile

Been eating here for years! Food is consistent and good. The string beans amazing, soup and we had the salt and pepper crab which was so fresh and delicious. Service is also friendly with a smile. Huge parking lot at the back. Overall loved this...place!More

Date of visit: April 2018
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Reviewed March 25, 2018 via mobile

Try the cold dishes; beef trip, noodles and ligaments, then add the vegetable recommend by the server. With this menu, one would experience Chinese food like no other in the area. The reception is cordial, the menu is little crowded and doesn't do fair to...the dishes, then try any dish that actually is different from others. The hours for lunch is very good, as we had lunch at 3 pm!More

Date of visit: March 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FEY RESTAURANT, West Menlo Park - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Fey Restaurant

Yes, Fey Restaurant offers takeout services.

Fey Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5