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Lunch, Dinner
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Reviewed July 12, 2020

Good : To be honest, I just want a nice place to sing karaoke in peace. I came in here 2 years ago when there was a new promotion of $35/hr instead of $70 /hr for karaoke, since I am a broke graduate student. The...room and selections of English and Chinese songs were very very to date and has a huge variety!! Love it! Bd (for the service) I understand the owner lady said I MUST ORDER drink when I do karaoke. I mean after all she is trying to get more profit as a business owner. However, I do not like her being dishonest and ask me to give service fee, when obviously she has already charged me 15% on the bill. When I told her that the service fee was already charged, she claimed the transaction already went through and she did not know how to undo the transaction, or there is no way to do with the machine. I obviously know how to undo a transaction on the crdit card machine (I used to work as a cashier) I then taught her how to undo my transaction and recharge it without 15% service fee being charged twice. I just can't handle that dishonesty..More

Date of visit: August 2019
Helpful?1  
Reviewed January 25, 2017

Been there a few times for Karaoke and all my friends had a good time. The private room are spacious and you can't hear the music from other rooms. They have a pretty good selection of Asian and American songs to choose from. We usually...get something to eat there before going in and the foods decent.More

Date of visit: November 2016
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Reviewed February 10, 2015 via mobile

Stopped here, looked fun, had pictures of the food outside, looked decent. Went in, the girl behind the counter immediately stated they closed in 30 minutes. We'll ok, we will get food to go. We look over menu, he orders a fish, she says no,...out of that fish, try this one. He says fine. I order a simple fried rice. We sit down to wait. She come back out and says nope sorry, not that fish either. Try this one, well, we get a little defensive nd frusterated but in no means rude. And say, are you sure , so them some Mohawk punk kid comes walking over and sits in front of the register, quite imposing, and says well if you don't like it you can go somewhere else. Wow, so we get up to the register, this kid starts to get up and my boyfriend calmly says ok, how about something else. She then says no, out of that too. So I asked for our money back. This mohawk kid proceeds to get up and follow us outside threatening us. Really glad we didn't stay there and give them any of my business.More

Helpful?1  
Reviewed February 15, 2014

Valentine's Day 02/14/14, my wife and I decided to do something different, right after a busy day at work. we decided to go to a Karaoke place that we have seen on our way to Costco in South San Francisco. The entrance seemed small, just...a simple cafe-restaurant, but when entered the place, inside they had a well constructed area. Fron the front desk, anybody could see on the monitor the actions in every room, because they have security cameras installed. For a Friday night, there were too many empty booths. At the front desk, there were two people.One of them mentioned to us that we needed a reservation, for which I was surprised, but I continued along with the conversation. I inquired about the karaoke and they said that there were no small rooms available, only a big one. I then asked for the cost and the lady answered $48.00 per hour. I accepted, just to try it, Just to do something special and different for Valentine's day with my lovely wife. We were taken to a well equipped room, like a spacious booth, that could have fit a group of 10 people. The selection of songs were OK, but we were looking for more well known songs in English and Spanish, but we did not easily found them. Meanwhile we learned how the modern electronic computerized system worked, we had used already 25 minutes of our time. Knowing that I would be paying $48.00 anyway, we decided to stay and sing a few songs that we knew. We did not order drinks or food, not because the occasion wasn't worth the expense, but because we felt that it could be too much. After singing together Bryan Adams' Everything I do ..." we left the booth, ready to leave. They do have different Asian languages for songs in their system. Here it comes the surprise at the front desk: The total cost had increased from $48.00 to $60.17 They showed us first an itemized receipt, showing the $48.00 plus tax, plus $4.00 "SERVICE." OK. Let's do the math: $60.17 minus $4.00, equals $56.17. $56.17 minus $48.00, equals $8.17 Is this $8.17 a 10%? NO. Is it 15%? NO. I don't know what percent where they really charging, but I felt suspicious about it, mainly when they kept the receipt after I paid cash. Well, I asked for a copy of the receipt, and the lady, a bit nervous, struggled with her Point of Sale cashier register, producing after a few minutes a "NEW"receipt which WAS NOT itemized. The new receipt only showed the total amount (See attached picture). I let it go, but I felt I should write a review on that experience. We are big fans of karaokes, but we'll not come back to this place.More

Date of visit: February 2014
Helpful?3  
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