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RATINGS
Food
Service
Value

Details

CUISINES
Mexican, Fast Food
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features

Location and contact

Santa Monica
0.5 miles from Santa Monica State Beach
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Reviews (41)
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16
7
4
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3
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LanguageEnglish
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Traveler rating
16
7
4
0
3
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Reviewed October 25, 2019

There is a particularly unprofessional member of staff who works at this restaurant, and unfortunately I believe she's the manager! 'To the owners!': Customers DO NOT expect to have to navigate poor interpersonal skills, and passive/aggressive behavior displayed by a member of staff!! This is...the worst branch, by some degree, of Chipotle I have experienced. Please feel free to contact me for more information, and a break down of this person's behavior. On top of experiencing an unreasonable and disagreeable attitude from this one member of staff, I had a bad stomach three times in a row, directly after eating food from this restaurant. I've since switched to using Chipotle at a different location, where the staff are friendly and professional, and the environment is quite obviously kept in a more hygienic state - a real 'eating experience' pleasure.More

Date of visit: October 2019
Helpful?
Reviewed November 4, 2018

My friends and I ordered a burrito bowl and it was so good! It is so filling and none of us were able to finish the whole thing but it was absolutely amazing. However, we got so bloated it was hard to walk! If your...body is not used to heavy Mexican food then be careful! I think the bowl is better than the burrito because you can taste the ingredients better without the empty flavor of bread, and plus it is less messy. It was so good we actually came back 3 days in a row to eat lunch here!More

Date of visit: September 2018
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Reviewed August 15, 2018

I used to live in London and after I found out that it was an American Place that you could find here too I was in heaven. Great Burritos, great nachos, great salads... ALL WITH VEGAN OPTIONS. This is for me the best Fast Food...Mexican I have tried because you don't feel like its a Fast Food (just the staff could be improved a little bit with their manners). A really good place to have a typical movie burrito style mexican food. Things to be improved: -The service of the staff is quite poor and they don't pay attention to the costumers. -Cleaning of the place could be as well a little bit better As always this is my opinion I want to know yours. Thank you and I will be back here or in another around world.More

Date of visit: June 2018
Helpful?1  
Reviewed July 11, 2018 via mobile

Great food, fair price. Was my 1st time there, felt a little confused and didn't know I had to pay extra for the guacamole. Recommended!

Date of visit: July 2018
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Reviewed July 10, 2017 via mobile

Santa Monica is such a beautiful place. We took a late afternoon drive there from beverly hills. We had a light meal at Chipotle. The food is average. The tacos were floury, the chicken was too dry. I expected a lot more than what we...got. Thank you Lutch PillayMore

Date of visit: July 2017
Helpful?
Reviewed June 25, 2017 via mobile

You just can not go wrong with this fast food place. Whether to go or dine in, anything you order is great choice. Prices are reasonable and a simple menu allows you to make quick decisions.

Date of visit: June 2017
Helpful?
Reviewed June 3, 2017 via mobile

Loved loved loved this fast food Mexican. The good is sooooo fresh. The avocados taste sun ripened. I had a salad bowl and some guacamole Sao delicious. Definitely will be back next time I'm here.

Date of visit: April 2017
Helpful?
Reviewed April 15, 2017 via mobile

Service sucks! The cashier rang up our food and never gave us a chance or asked if we wanted drinks. We were not given chips and she didn't give my kids their fruit with their kids meal. The lady after us ordered a burrito and...it looked like a fat ball! What a shame!More

Date of visit: April 2017
Helpful?
Reviewed December 10, 2016 via mobile

Had heard of chipotle from my favourite YouTube star and this place did not disappoint! My burrito was massive and enough for 2 people and the flavour was amazing! Delicious fresh iced tea to go with it made it a delicious lunch! Can't wait to...return to chipotle during our holiday!More

Date of visit: December 2016
Helpful?
Reviewed October 1, 2016

Very friendly helpful staff who had the patience to talk us through the menu (as we hadn't been before). Delicious Mexican food (with plenty of vegetarian options and a children's menu) in a clean and modern setting.

Date of visit: September 2016
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Frequently Asked Questions about Chipotle Mexican Grill

Yes, Chipotle Mexican Grill offers takeout services.

Chipotle Mexican Grill is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3
  • Value: 4