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The Counter Santana Row

Certificate of Excellence
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3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
+1 408-423-9200
11:00 am - 10:00 pm
Closed now
All hours
Sun 11:30 am - 9:00 pm
Sun - Sat 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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130 Reviews from our TripAdvisor Community

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Showing 120: English reviews
San Diego, California
Level Contributor
117 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Quickly seated outside (our request for heater was granted), and server was fast but friendly. Loved all the menu choices, including the gluten free one. Kids loved the build your own menu where you mark your own choices (get your own paper, clipboard and pencil). The regular fries were better than the Parmesan ones, and the salads that come with... More 

Thank yolofam4
Santa Clara
Level Contributor
8 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

Great place to go to when you have a craving for a burger and fries. Lots of meat and ingredients choices to help you construct your ideal burger. Their organic bison is very flavorful and my favorite. My go-to place for comfort food.

Thank Mike G
Level Contributor
33 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago

- You may customise meat type, bun type, topping and sauce - Good service - Always busy in the always popular Santana Row - Open after 9pm

Thank Shai R
Minneapolis, Minnesota
Level Contributor
71 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This was an awesome dining experience! Our server, Nicole, was excellent. The whole concept was quite cute, and gave us exactly what we wanted. Food was delicious, fast and perfect. If we lived in the area, this would be a regular stop. As it was, this will be a fond memory of our vaca. Delicious!!! ;) AND, I truly appreciate... More 

Thank B926
Carouge, Switzerland
Level Contributor
38 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 30, 2016 via mobile

Composing your dream burger is possible in this restaurant or even transform it into a salad. Waiters were friendly and helpful. I simply crave for their sauce menu ... Delicious!

Thank Arthur B
Bengaluru, India
Level Contributor
113 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed October 5, 2016

This restaurant permits the customer to design his own burgers according to his taste and calorie needs. The food was very satisfying and healthy.

Thank n_nageswari
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 15, 2016 via mobile

Was recommended to me by a local work colleague as having great Burgers. It was a long wait for getting food 40 mins and very unattentive waiters not giving any feedback or apology about the delay. Gave us the feeling they just did not care about us as customers. The place was very cold aircon making it unpleasant. When the... More 

Thank Chandos_de
San Jose, California
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 23, 2016

Great selection of burgers - meat, size, buns, add ons - or have a burger on a salad! Last time I had a roasted veggie add on and the burger of the day - on an English Muffin. Also all the sauces are terrific - hard to decide which is best, but I always pick ones with a little heat... More 

Thank Augustbaby53
San Jose, California
2 reviews
5 of 5 bubbles Reviewed August 2, 2016

Yummy, flavorful burgers. I opt out of the bun and have a bed of lettuce with the meat and all the trimmings. Sweet potatoe fries are light crispy but not greasy. The dipping sauce is tangy and spicy and perfect for the sweet potatoe fries. Worth the wait, usually long lines on weekends.

Thank Tammy F
Level Contributor
73 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 6, 2016 via mobile

I have been in this area for 1 week and together with Rutherford Grill The Counter is serving excellent food. Oscar made the big difference with his advice and service. A really excellent choice on Santana Row backdoor.

Thank Radiv

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Families with children
Open Hours
11:00 am - 10:00 pm
11:30 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 12:00 am
11:00 am - 10:00 pm
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: +1 408-423-9200
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?