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The Counter Santana Row

Certificate of Excellence
$$ - $$$
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3055 Olin Avenue, Suite 1035, San Jose, CA 95128
+1 408-423-9200
11:00 am - 10:00 pm
Closed now
See all hours
Sun 11:30 am - 9:00 pm
Sun - Sat 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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136 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Anderson, South Carolina
Level Contributor
100 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

We recently went with friends to this burger place for lunch. It was so much fun to build our own burger. That being said, after you put everything on it it was very difficult to eat. They offer a "bun-less" option with the burger and toppings on top of a bowl of veggies. Next time that is what I will... More 

Thank East_Coast_Foodie
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed January 17, 2017

After shopping and hanging out in Santa Row be sure to stop by The Counter for a great place to get a burger! They have the widest variety of really unusual burgers. The service is fast and the food is really good.

Thank Christine S
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 4, 2017 via mobile

I ordered the veggie burger on Hawaiian bun with cheddar, mushrooms, pineapple and greens !!! Heavenly !! The sweet potato fries are great too. My parents had meat burgers and loved theirs as well. We had delivery through DoorDash so can't comment on staff or restaurant experience.

Thank hippimama715
San Jose, California
Level Contributor
33 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 4, 2017

We've been to the counter on Santana Row and even the one in Fremont. The burgers are just amazing. We end up ordering the ready-to-order burgers, instead of the make-your-own ones, and they are just the best burgers we've had in the south bay.

Thank sxb075
Level Contributor
36 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed January 3, 2017 via mobile

Excellent meal, one can create your own burger/sandwich / salad. It was excellent delicious ! Do recommend the 50/50 fries.

Thank Arg-Yoyo
San Jose, California
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 29, 2016

Food is always good but I feel the burger sizes are smaller then previous visits. Meat is of excellent quality and always is prepared nicely.

Thank Joni C
San Diego, California
Level Contributor
140 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed November 26, 2016 via mobile

Quickly seated outside (our request for heater was granted), and server was fast but friendly. Loved all the menu choices, including the gluten free one. Kids loved the build your own menu where you mark your own choices (get your own paper, clipboard and pencil). The regular fries were better than the Parmesan ones, and the salads that come with... More 

Thank yolofam4
Santa Clara
Level Contributor
8 reviews
8 restaurant reviews
4 of 5 bubbles Reviewed November 21, 2016

Great place to go to when you have a craving for a burger and fries. Lots of meat and ingredients choices to help you construct your ideal burger. Their organic bison is very flavorful and my favorite. My go-to place for comfort food.

Thank Mike G
Level Contributor
33 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 6, 2016

- You may customise meat type, bun type, topping and sauce - Good service - Always busy in the always popular Santana Row - Open after 9pm

Thank Shai R
Minneapolis, Minnesota
Level Contributor
71 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 5, 2016 via mobile

This was an awesome dining experience! Our server, Nicole, was excellent. The whole concept was quite cute, and gave us exactly what we wanted. Food was delicious, fast and perfect. If we lived in the area, this would be a regular stop. As it was, this will be a fond memory of our vaca. Delicious!!! ;) AND, I truly appreciate... More 

Thank B926

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Bar, Pub, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Families with children
Open Hours
11:00 am - 10:00 pm
11:30 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 12:00 am
11:00 am - 10:00 pm
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3055 Olin Avenue, Suite 1035, San Jose, CA 95128
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: +1 408-423-9200
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?