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The Counter Santana Row

Certificate of Excellence
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3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
11:00 am - 10:00 pm
Open now
All hours
Sun 11:30 am - 9:00 pm
Sun - Sat 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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122 Reviews from our TripAdvisor Community

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Showing 113: English reviews
San Jose, California
Level Contributor
22 reviews
15 restaurant reviews
4 of 5 stars Reviewed 1 week ago NEW

Great selection of burgers - meat, size, buns, add ons - or have a burger on a salad! Last time I had a roasted veggie add on and the burger of the day - on an English Muffin. Also all the sauces are terrific - hard to decide which is best, but I always pick ones with a little heat... More 

Thank Augustbaby53
San Jose, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Yummy, flavorful burgers. I opt out of the bun and have a bed of lettuce with the meat and all the trimmings. Sweet potatoe fries are light crispy but not greasy. The dipping sauce is tangy and spicy and perfect for the sweet potatoe fries. Worth the wait, usually long lines on weekends.

Thank Tammy F
Level Contributor
68 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

I have been in this area for 1 week and together with Rutherford Grill The Counter is serving excellent food. Oscar made the big difference with his advice and service. A really excellent choice on Santana Row backdoor.

Thank Radiv
San Francisco, California
Level Contributor
74 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 4, 2016

What a unique experience. Build your own burger but they do the work. Great assortment of add-ons and wonderful shakes. Not haute-cuisine but if you want a burger you can't go wrong here.

Thank Curt W
Level Contributor
351 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 2, 2016

The Turkey burgers are always very delicious and the Chicken sandwich with avocado is also. They have good service and selections. Your meal is prepared just as you ordered.

Thank ducka62
Austin, Texas
Level Contributor
70 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

We (family of 4) stopped in for lunch after touring Winchester Mystery House (quick 4 min. walk from House). Husband and I were thrilled with offerings for salad/protein (in my cast burger, his skirt steak) dieters. My daughter raved about her house-made veggie burger and son liked his Mediterranean salad/turkey burger lunch. I also enjoyed a stuffing Pinot Grigio while... More 

Thank FritzieontheGo
Margate Kent
Level Contributor
64 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 24, 2016

Visited this venue for the first time and judging by how busy it was it is obviously very popular. Seating both inside and out and given the limited size expect a short wait. Warm welcome from the greeter and good service from the waiter who was especially patient when we were deciding what burger to build. You have the option... More 

Thank Petroni
San Jose, California
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2016

This is a good place to go for casual dining. I love the selection where you can build your own burger (different kinds of meat offered) or build a salad. The sweet potato fries are wonderful (worth the calories). This restaurant does tend to get crowded.Inside does get noisey so we eat outside on their patio, where dogs are allowed.... More 

Thank Particia C
Level Contributor
417 reviews
248 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed June 1, 2016 via mobile

The service was excellent! The food was delicious! You can custom build your burger by choosing from a variety of toppings and breads or just choose a pre made one. The shoestring fries are addictive!

Thank AJCC1
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 15, 2016 via mobile

The burgers themselves were amazing! So many toppings to choose from. This was one of the more reasonably priced meals that we had in the San Jose area. The waitstaff was more than attentive. It wasn't just our waiter that came by and checked on us, removed plates, and refilled our drinks. The entire waitstaff really works well as a... More 

Thank LovingLasV
Angenee T, Manager at The Counter Santana Row, responded to this review

Thank you for your kind words! Hope to have you in for many more orders of Chili Cheese Fries in the future! More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
American, Bar, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Families with children
Open Hours
11:00 am - 10:00 pm
11:30 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 12:00 am
11:00 am - 10:00 pm
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: 14084239200
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?