We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book a Stay + Win a Getaway Book your hotel on TripAdvisor and you could win a great trip!

The Counter Santana Row

Certificate of Excellence
$$ - $$$
American, Bar
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
11:00 am - 10:00 pm
11:00 am - 12:00 am
Open now
All hours
Sun 11:30 am - 9:00 pm
Sun - Sat 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
Add Photo Write a Review

125 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 115: English reviews
Bengaluru (Bangalore), India
Level Contributor
105 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This restaurant permits the customer to design his own burgers according to his taste and calorie needs. The food was very satisfying and healthy.

Thank n_nageswari
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 15, 2016 via mobile

Was recommended to me by a local work colleague as having great Burgers. It was a long wait for getting food 40 mins and very unattentive waiters not giving any feedback or apology about the delay. Gave us the feeling they just did not care about us as customers. The place was very cold aircon making it unpleasant. When the... More 

Thank Chandos_de
San Jose, California
Level Contributor
33 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 23, 2016

Great selection of burgers - meat, size, buns, add ons - or have a burger on a salad! Last time I had a roasted veggie add on and the burger of the day - on an English Muffin. Also all the sauces are terrific - hard to decide which is best, but I always pick ones with a little heat... More 

Thank Augustbaby53
San Jose, California
2 reviews
5 of 5 bubbles Reviewed August 2, 2016

Yummy, flavorful burgers. I opt out of the bun and have a bed of lettuce with the meat and all the trimmings. Sweet potatoe fries are light crispy but not greasy. The dipping sauce is tangy and spicy and perfect for the sweet potatoe fries. Worth the wait, usually long lines on weekends.

Thank Tammy F
Level Contributor
71 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 6, 2016 via mobile

I have been in this area for 1 week and together with Rutherford Grill The Counter is serving excellent food. Oscar made the big difference with his advice and service. A really excellent choice on Santana Row backdoor.

Thank Radiv
San Francisco, California
Level Contributor
74 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed July 4, 2016

What a unique experience. Build your own burger but they do the work. Great assortment of add-ons and wonderful shakes. Not haute-cuisine but if you want a burger you can't go wrong here.

Thank Curt W
Level Contributor
351 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed July 2, 2016

The Turkey burgers are always very delicious and the Chicken sandwich with avocado is also. They have good service and selections. Your meal is prepared just as you ordered.

Thank ducka62
Austin, Texas
Level Contributor
70 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed July 2, 2016 via mobile

We (family of 4) stopped in for lunch after touring Winchester Mystery House (quick 4 min. walk from House). Husband and I were thrilled with offerings for salad/protein (in my cast burger, his skirt steak) dieters. My daughter raved about her house-made veggie burger and son liked his Mediterranean salad/turkey burger lunch. I also enjoyed a stuffing Pinot Grigio while... More 

Thank FritzieontheGo
Margate Kent
Level Contributor
75 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed June 24, 2016

Visited this venue for the first time and judging by how busy it was it is obviously very popular. Seating both inside and out and given the limited size expect a short wait. Warm welcome from the greeter and good service from the waiter who was especially patient when we were deciding what burger to build. You have the option... More 

Thank Petroni
San Jose, California
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 15, 2016

This is a good place to go for casual dining. I love the selection where you can build your own burger (different kinds of meat offered) or build a salad. The sweet potato fries are wonderful (worth the calories). This restaurant does tend to get crowded.Inside does get noisey so we eat outside on their patio, where dogs are allowed.... More 

Thank Particia C

Travelers who viewed The Counter Santana Row also viewed


Been to The Counter Santana Row? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Bar
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Families with children
Open Hours
11:00 am - 10:00 pm
11:30 am - 9:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 12:00 am
11:00 am - 10:00 pm
11:00 am - 12:00 am
Location and Contact Information
  • Address: 3055 Olin Ave Ste 1035, San Jose, CA 95128-2069
  • Location: United States  >  California (CA)  >  San Jose
  • Phone Number: 14084239200
A Burger for Every Lifestyle. Choose from our fresh and All-Natural ingredients to custom build the burger or salad of your dreams!

Questions & Answers

Questions? Get answers from The Counter Santana Row staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?