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The Counter

Certificate of Excellence
American, Diner
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140 Shoppers Ln, Pasadena, CA 91101-2618
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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54 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 53: English reviews
Alexandria, Virginia
Level Contributor
93 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Counter has a great build a burger (grilled chicken, etc) option that makes getting exactly the sandwich you want easy. The food was delicious! The cheesy tater tots were really good. Also, if you like deviled eggs, these were notable with bacon and a great texture that was not too moist. Great sandwiches as well.

Thank G H
Temecula, California
Level Contributor
319 reviews
188 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Two stars for the waitress. She was awesome! It is clean and nice...BUT... 2 burgers, 2 soft drinks, 2 fries and the bill was $40 without tip!! I had the Turkey burger and it tasted like a frozen turkey patty from Costco. I chose the whole wheat bun and it was over powering for the Turkey burger. Also, the bun... More 

Thank businessmap1
Pasadena, California
Level Contributor
101 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed May 29, 2016

Fantastic burgers! Meat is delicious, sides are wonderfully executed. I particularly love the Mediterranean burger in a bowl. I can't say enough good about this place. Plus great service--and I am picky! The burgers are pricey--but worth it.

Thank WendyS58
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 18, 2016

This location is close to my work, so it is convenient. You are able to build your own burger. It is overpriced, since all you get is the hamburger. Sides are extra. The food is decent. It is popular, during lunch time, so you might have to wait.

Thank Lisa P
Pasadena, California
Level Contributor
3 reviews
3 restaurant reviews
3 of 5 stars Reviewed March 15, 2016

We had dinner here a few months ago there was 5 of us the bill come out to $160 for burgers. This is was to pricey for a sub-par burger.

Thank marina r
Phoenix, Arizona
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 13, 2016

I like mine with lettuce and tomato... Okay, I don't like mine with lettuce and tomato (not all the time), but I do love a good cheeseburger, a great one is even better. From the trendy decor to the build-your-own burger, this restaurant delivers. They know what they are good at and man, are they good at it. I custom... More 

Thank RobSeaver
Pasadena, CA
Level Contributor
80 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed February 9, 2016

We went for happy hour and were not disappointed. The staff is very friendly and the food is good. Try them!

Thank debPasadena_CA
Level Contributor
218 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed January 5, 2016 credit card Amex Card Member Review

Great burger with any number of toppings and features. All written down on a do it your self order form. Fast, friendly service makes it all happen. Be prepared for a wait, though, since they're pretty popular.

Thank Ohtobeinsandiego
Columbus, Ohio
Level Contributor
106 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed January 3, 2016

Brought the family after the Rose Bowl parade. Great server, great and fun menu, good food options, well prepared and well priced. The Burger Bowl was dynamite. Great fries, chicken sandwiches. Healthy without lacking taste

Thank burkeohio
Los Angeles, California
Level Contributor
40 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 1, 2016

Lots of good choices to create your own burger here. This has become a favorite for my teens. Always friendly service and good prices for the amount of food you receive.

Thank melliz818

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
American, Diner
Lunch, Dinner
Restaurant features
Takeout, Seating, Reservations, Outdoor Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Families with children, Dining on a budget
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 140 Shoppers Ln, Pasadena, CA 91101-2618
  • Location: United States  >  California (CA)  >  Pasadena
  • Phone Number: 626-440-1008
Custom Built Burgers. This is a 'chain' restaurant with outlets in many other cities and states... but we very much like the reliability of the hamburgers!

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?