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The Counter

Certificate of Excellence
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369 S California Ave, Palo Alto, CA 94306-1830
6503213900
Website
Today
11:00 am - 10:00 pm
Open now
All hours
Hours:
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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151 Reviews from our TripAdvisor Community

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Showing 139: English reviews
San Jose, California
Level Contributor
9 reviews
7 restaurant reviews
2 of 5 stars Reviewed 1 week ago

We arrived at about 1:20 but didn't eat until about 2:30. Various excuses were made, and we were given free drinks and a free trio plate of fries/onion rings after we complained, but the overall experience was not good. Even one milkshake took 20 mins to appear. The food itself is good but not good enough to make up for... More 

Helpful?
Thank Bob R
Madrid
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hamburgers in a nice and quiet area. Service is very helpful and nice. We really enjoyed it. Not very economic but everything is expensive in Palo Alto...

Helpful?
Thank ulisesagain
Level Contributor
16 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

A custom built 1 pound bison burger. Truly one of the best burger I ate. I had the meat well done and it wasn't even dry because of all the toppings that I added. The service was quick. I would come back to eat another bison burger.

Helpful?
Thank Aleksandr K
Miami Beach, Florida
Level Contributor
128 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a fun place! You get to either order from the menu or build your own burger with a huge variety of options. The service was very friendly and the food was absolutely delicious. Definitely recommend.

Helpful?
Thank 22travelMB
Templeton, California
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The food at The Counter is excellent . Our server, Naibe, was wonderful . We always have a great time.

Helpful?
Thank billstans123
Belgrade, Serbia
Level Contributor
189 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

This place has fantastic burgers. We loved it. Beside a pretty good choice of burgers already available, we liked the idea to build our own burger. 8 steps to be made to personalize it in every details. It's a great place to eat. One of our best recommendations.

Helpful?
Thank Roberto_Vazzo
1 review
5 of 5 stars Reviewed July 1, 2016 via mobile

excelent!!! It is my firsy time and I bring my family. My suggestion is creat its own burger and order the chocolate shake as well. The price is good.

Helpful?
Thank Cesar B
Boynton Beach, Florida
Level Contributor
38 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 11, 2016

We have visited this burger "joint" many times when we are in Palo Alto. They are staffed by young, energetic and friendly people. Each patron "builds" their burger to include veggies, toppings and side dishes to create a unique meal. No two are ever the same. It's a fun place to visit....and their milkshakes are delicious.

Helpful?
Thank TinaBoynton
Uppsala, Sweden
Level Contributor
63 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

We loved this place and concept - design your own burger, with many choices, ensuring every experience will be different. Works very well to get vegetarian burgers, quick service and friendly staff. Worth returning.

Helpful?
Thank Nicusor T
Palo Alto, California
Level Contributor
4 reviews
5 of 5 stars Reviewed May 15, 2016

This is a nice place for dinner or lunch. service was fast, food was good. Nice place for a quick , healthy meal.

Helpful?
Thank doylek776

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$10 - $15
Cuisine
American, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Highchairs Available
Good for
Families with children
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 369 S California Ave, Palo Alto, CA 94306-1830
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 6503213900

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?