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The Counter

Certificate of Excellence
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369 S California Ave, Palo Alto, CA 94306-1830
11:00 am - 10:00 pm
Closed now
All hours
Sun 11:00 am - 9:30 pm
Mon - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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146 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Templeton, California
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The food at The Counter is excellent . Our server, Naibe, was wonderful . We always have a great time.

Thank billstans123
Belgrade, Serbia
Level Contributor
182 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place has fantastic burgers. We loved it. Beside a pretty good choice of burgers already available, we liked the idea to build our own burger. 8 steps to be made to personalize it in every details. It's a great place to eat. One of our best recommendations.

Thank Roberto_Vazzo
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

excelent!!! It is my firsy time and I bring my family. My suggestion is creat its own burger and order the chocolate shake as well. The price is good.

Thank Cesar B
Boynton Beach, Florida
Level Contributor
29 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 11, 2016

We have visited this burger "joint" many times when we are in Palo Alto. They are staffed by young, energetic and friendly people. Each patron "builds" their burger to include veggies, toppings and side dishes to create a unique meal. No two are ever the same. It's a fun place to visit....and their milkshakes are delicious.

Thank TinaBoynton
Uppsala, Sweden
Level Contributor
59 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

We loved this place and concept - design your own burger, with many choices, ensuring every experience will be different. Works very well to get vegetarian burgers, quick service and friendly staff. Worth returning.

Thank Nicusor T
Palo Alto, California
Level Contributor
4 reviews
5 of 5 stars Reviewed May 15, 2016

This is a nice place for dinner or lunch. service was fast, food was good. Nice place for a quick , healthy meal.

Thank doylek776
El Dorado Hills, California
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016

Wow! Amazing choices! Anything from Turkey Burger to Crab Cake. All build your own. Salad, side options and great bar! Fun relaxed atmosphere! Can't wait to come back.

Thank beverlyd226
Palo Alto, California
Level Contributor
82 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed April 27, 2016

This chain restaurant serves good food. I have always ordered the veggie burger and it is consistently good, as are the toppings and extras. Please note that every little thing costs extra here and you may be surprised how much you spend for a couple of burgers with fries and a couple of ice tea's. With tip, easily $40.

Thank califbikegal
Level Contributor
6 reviews
5 of 5 stars Reviewed April 25, 2016 via mobile

What more do you want? You are in charge of building your own favorite burger. Choose your bun, burger, cheese, toppings (as many as you want - no extras!), dressing and side order. Being vegetarian their veggie burgers are great! You can even have vegan. Great shakes as well. Love it! Only slight minus is the wait but that you... More 

Thank Janus R
Level Contributor
145 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed April 23, 2016

This was an old favorite of mine and was happy to have the opportunity to revisit it many years after having moved away from the area. I was glad to see that the food continues to be as good as it always was. The ability to craft your own burger doesn't seem like that innovative an idea, but few places... More 

Thank Turtleliving

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    3.5 of 5 stars
Average prices
$10 - $15
American, Gluten Free
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Families with children
Open Hours
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 369 S California Ave, Palo Alto, CA 94306-1830
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 6503213900

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?