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The Cheesecake Factory

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375 University Ave, Palo Alto, CA 94301-1717
11:30 am - 11:00 pm
Closed now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:00 am
More Info
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171 Reviews from our TripAdvisor Community

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Showing 131: English reviews
San Francisco, California
Level Contributor
11 reviews
9 restaurant reviews
1 of 5 stars Reviewed yesterday NEW

The place is noisy, the food is less than healthy, the prices are too high. Get ready to gain weight in your tummy and lose it in your wallet.

Thank Lucy S
Iasi, Romania
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the best quality - cost ratio. Good choices for food, prices are below the Palo Alto restaurants. Was there with 3 friends, got desserts too. They have a very large variety of cheesecake. I recommend Steak Diane, and shrimp.

Thank Codrin T
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Madeira chicken was delicious. Cocktails were not particularly strong but tasted nice. The house white wine was good. Portion sizes overall were large. No idea how people find room for cheesecake!

Thank Steve D
Palo Alto, California
Level Contributor
29 reviews
26 restaurant reviews
1 of 5 stars Reviewed 1 week ago

The portions are very large, which others may appreciate, and the food is very rich. Overall, and excessive experience from the décor to the cuisine.

Thank Brenton h
Manila, Philippines
Level Contributor
40 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Sandwhich, soup and salads were all ok. Wasn't much of a dessert person, cheesecake was ok. Menu has good selection for everyone to choose from.

Thank TuttieG
Mountain View, CA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Chicken lime Tortilla soup tasted like overly spicy enchilada sauce out of a can. The turkey sandwich was primarily bread.

Thank CarolJean65
Level Contributor
215 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
1 of 5 stars Reviewed June 4, 2016

The restaurant is located right on the main street so parking is a bit off but easy to do. Unfortunately I got served baked crab tots instead of baked potato tots but nobody cared to check if I had an allergy or anything. It was even still on the bill. The food was warm but that was about it.

Thank Wala69
Colorado Springs, Colorado
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 29, 2016 via mobile

I would have never guessed that a place called The Cheesecake Factory would have so many delicious low-calorie options. We aren't usually a big fan of chain restaurants, but now that we've tried there low calorie menu we look for Cheesecake Factory's wherever we go. I have no doubt that the high calorie entrees on the menu would be delicious... More 

Thank Jfreelandsnyder
Level Contributor
70 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

Good restaurant in most respects: it's a fine building with high ceilings and plenty of space. Staff are friendly. My only quibble is that to someone with European tastes, the portion sizes border on obscene: I'm a hearty eater but getting through the club sandwich felt like a chore, and friend's choice of salad would literally have fed my family... More 

Thank George W
San Jose, California
Level Contributor
194 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 10, 2016

No surprises here. Same old Cheesecake Factory. Lots of options on the menu. Hearty servings. Fair service. We enjoyed four small plates. Recommend the baked potato tots and the mushroom and avocado fires. The Cuban rolls and small salad, not so much. Don't forget dessert! Lemoncello torte.

Thank VictoriaK2

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
American, Italian
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Full Bar, Reservations, Wheelchair Accessible, Serves Alcohol
Good for
Families with children, Large groups
Open Hours
10:00 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 12:00 am
11:30 am - 12:00 am
Location and Contact Information
  • Address: 375 University Ave, Palo Alto, CA 94301-1717
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 650-473-9622

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?