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The Cheesecake Factory

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375 University Ave, Palo Alto, CA 94301-1717
11:30 am - 11:00 pm
Closed now
All hours
Sun 10:00 am - 11:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:00 am
More Info
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179 Reviews from our TripAdvisor Community

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Showing 134: English reviews
New Delhi, India
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The place has a very wide variety of food, besides a large spread of wonderful cakes. Ambiance is super, though service is little week. Took more than 30 minutes for the appetiser dip to arrive. However the slow service (that is why one star less) was made up by the great taste of food... salmon and steak were too good...... More 

Thank PG_India
Level Contributor
82 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped off for lunch on the way to San Francisco airport. The restaurant is in downtown Palo Alto. We took 5 minutes hunting for a car park space but got one in the end. We were shown straight to a table. We had a range of lunchtime dishes including a kids meal. We're big fans of the Cheesecake Factory... More 

Thank Stuart C
Fresno, California
Level Contributor
27 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Awesome! Service was good. I ordered sweet potato fries w cheeseburger. It was so yummooo. I also ordered a cheesecake w strawberries on top. Delishhhhh luv their cheesecakes!!!!!!

Thank Sarah L
San Francisco, California
Level Contributor
11 reviews
9 restaurant reviews
1 of 5 stars Reviewed 4 weeks ago

The place is noisy, the food is less than healthy, the prices are too high. Get ready to gain weight in your tummy and lose it in your wallet.

Thank Lucy S
Iasi, Romania
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the best quality - cost ratio. Good choices for food, prices are below the Palo Alto restaurants. Was there with 3 friends, got desserts too. They have a very large variety of cheesecake. I recommend Steak Diane, and shrimp.

Thank Codrin T
1 review
4 of 5 stars Reviewed July 13, 2016 via mobile

Madeira chicken was delicious. Cocktails were not particularly strong but tasted nice. The house white wine was good. Portion sizes overall were large. No idea how people find room for cheesecake!

Thank Steve D
Palo Alto, California
Level Contributor
32 reviews
28 restaurant reviews
1 of 5 stars Reviewed July 13, 2016

The portions are very large, which others may appreciate, and the food is very rich. Overall, and excessive experience from the décor to the cuisine.

Thank Brenton h
Manila, Philippines
Level Contributor
40 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

Sandwhich, soup and salads were all ok. Wasn't much of a dessert person, cheesecake was ok. Menu has good selection for everyone to choose from.

Thank TuttieG
Mountain View, CA
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2016

Chicken lime Tortilla soup tasted like overly spicy enchilada sauce out of a can. The turkey sandwich was primarily bread.

Thank CarolJean65
Level Contributor
242 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
1 of 5 stars Reviewed June 4, 2016

The restaurant is located right on the main street so parking is a bit off but easy to do. Unfortunately I got served baked crab tots instead of baked potato tots but nobody cared to check if I had an allergy or anything. It was even still on the bill. The food was warm but that was about it.

Thank Wala69

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
American, Italian
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Full Bar, Reservations, Wheelchair Accessible, Serves Alcohol
Good for
Families with children, Large groups
Open Hours
10:00 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 12:00 am
11:30 am - 12:00 am
Location and Contact Information
  • Address: 375 University Ave, Palo Alto, CA 94301-1717
  • Location: United States  >  California (CA)  >  Palo Alto
  • Phone Number: 650-473-9622

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?