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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Meals
Dinner, Lunch
FEATURES
Takeout, Serves Alcohol, Seating, Wheelchair Accessible, Table Service
Reviews (50)
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48 results
Traveler rating
12
21
9
3
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
12
21
9
3
3
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Reviewed December 3, 2020

Ordered the Orange Peel Chicken, which I hadn't had before, to "branch out". Not my favorite, and left me kicking myself that I hadn't ordered the dan dan noodles - they are so good! Next time.

Date of visit: November 2020
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Reviewed August 1, 2020

Walk up ordered and then walked around the closed streets while I waited. 15 minutes prep time. Portion sizes are good. Rice was extra but good, also. Packaged well, did not spill on way home. No seating available but tables are near-by on the closed...streets. I would go back. More dishes to try.More

Date of visit: July 2020
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Reviewed July 11, 2020

We have eaten at Jing Jing several times over the years. My aunt has been a fixture in Palo Alto for close to 60 years and considers this Chinese restaurant one of her favorites. We most always have their Sizzling Rice Soup and Walnut Prawns...and then add other dishes as our palates desire. All their food is consistently very good.More

Date of visit: October 2019
Helpful?3  
Reviewed April 15, 2019

Located just off Palo Alto's main drag is a true Oriental gem. We had 2 amazing dishes for dinner - lamb kung pao and a smoked duck. Unusually prepared, totally delicious. Wish we could have sampled more off this chef's menu !

Date of visit: April 2019
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Reviewed April 9, 2019

I had an amazing dish here tonight, however the service was appalling. I went 30 minutes without anyone checking up on me.

Date of visit: April 2019
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Reviewed October 2, 2018

We live down south now and needed a good Chinese food fix. We got it! And then some! The place is nothing fancy, which is pretty much what most Chinatown places are like. But the food...we had the hot and sour soup. Small is good...enough for 2 people. Shredded beef was out of this world. Spice was perfect. Mongolian beef was great, but the shredded number was best ever for me. Reasonably priced. Lots of locals and Asians there, so a good sign. Parking is, as always in CA, a pain.More

Date of visit: September 2018
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Reviewed November 9, 2017 via mobile

Jing Jing is our favorite spicy downtown Palo Alto Chinese restaurant! With many subtle spicy dishes and vegetarian dishes, what's not to like? Amidst enormous murals and other wonderful artwork on the walls, the chef's talents display artistry on the table! Come check it out!

Date of visit: August 2017
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Reviewed September 28, 2017 via mobile

We came there twice with large groups of friends, and we could always be accommodated in the restaurant. Fast serving, good food, many options to chose from, catering to every wish.

Date of visit: September 2017
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Reviewed September 4, 2017 via mobile

We had lunch here today. When we were done, the waiter brought us the check, as he approached the table, the old women at the front desk called him back mumbling something about tips. Then when we finally got the check, the bill included a...20% tip already. We came here before and usually tip 20% on top of the after-tax amount. Now it seems that they automatically add tips to the bill on a selective and discriminative base! We asked the woman why she added the tip to the bill, and she said some people do not tip. I don't know based on what she thought we wouldn't tip. Very rude practice on her part. I will not return to this restaurant any more. The food was so so - not very authentic Chinese, and most dishes are way too salty. We came here mainly because it was close to Stanford University.More

Date of visit: September 2017
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Reviewed June 29, 2017

Ended up ordering take out for dinner on two separate occasions within one week since I enjoyed the food so much. Kung Pao Chicken, fried rice, egg flower soup, and asparagus chicken with bean sauce. All very good. Did not eat in so I cannot...speak to the table service other than the order process was easy and friendly. Food was ready as promised. The restaurant appeared cozy, clean, and pleasant. Look forward to eating Jing Jing again.More

Date of visit: June 2017
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