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Thu, 10/29
8:00 PM
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Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $70
CUISINES
American, Steakhouse
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (417)
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Traveler rating
245
93
38
19
9
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LanguageEnglish
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Traveler rating
245
93
38
19
9
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All reviews steak creamed spinach cheesecake shrimp happy hour wonderful dinner our waiter palm springs desert waitstaff
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Reviewed 2 weeks ago

There is no doubt the food at Ruth's Chris in Palm Desert is excellent but sadly the atmosphere on the makeshift patio is not. At time of writing one can make a reservation for an inside table but health officials are still saying outside dining...is safer. The restaurant doesn't have a patio so it created outdoor space under temporary tents. I got the feeling we were eating in the extras tent on a movie set. Service was good but sketchy. One water told us there was some confusion as to what number the tables were. Consequently customers near by our table waited for at least 20 minutes before a waiter even served them water. Other than that you must know the restaurant is serving a limited menu during covid-19 I don;t know why. Another thing the meals arrive on blistering HOT plates....so hot if you order your steak medium rare by the time you finish it it's well done. The restaurant kindly provided a complimentary desert as we were celebrating a birthday.More

Date of visit: October 2020
Helpful?1  
Reviewed February 27, 2020 via mobile

Went for happy hour.. Excellent service, first class...can't wait to go back. The meal was delicious. Wine even better...

Date of visit: February 2020
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Reviewed February 22, 2020

Best filet anywhere in the desert. Lots and lots of butter!!! Made my wife and I anniversary very special. Thank you

Date of visit: February 2020
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Reviewed February 3, 2020 via mobile

I blame NONE of this negitive review on our waiter. We made reservations for TWO at 5pm on a Monday to celebrate our last night in Palm Springs. Soon after we were seated, two groups with 8-10 people arrived, and from what I gather, without...reservations. Our waiver was soon covering far too many tables. Our table was also on the path between the bar and the kitchen. Once the table of 10 was seated, waitstaff kept bumping into our chairs, into us, and we feared we were going to have one of those 500* meals dropped in our lap. BTW, it was Not our waiter, and most said they were sorry. Part of the Fine Dining Experience is NOT being packed in like a Denny's. We understand the serving is at a slower pace by design, between drinks, salads, dinner, and dessert. But our waiter had so many tables, he had little time to "check back" with us. After dessert was finished, and while waiting for the bill, one of the waitstaff bumped my wife's chair again. My wife felt the need to get up, and go wait in the lobby! So she would Not be in anyone's way. About 10 minutes later, I Finally, got the bill. I was taught to not complain if one doesn't have solutions. ONE: No reservations, No Table. PERIOD! TWO: Re-arrange the tables to make room for Great Service.More

Date of visit: February 2020
Helpful?1  
RuthsChrisSteakHouse, Agency / Consultant at Ruth's Chris Steak House, responded to this reviewResponded February 6, 2020

Thank you for your feedback, Mike. We hold ourselves to the highest brand standards for food quality, atmosphere and service. We do hope you'll consider giving us a second chance to make a great impression. Should you wish to discuss your concerns in greater detail,...More

Reviewed January 11, 2020

We ate there on Christmas Day. We had a reservation and were seated almost immediately. The service was impeccable, the server didn't blink when we ordered a burger for our daughter off the bar menu. Our steaks (filets) were fantastic, practically melted in our mouths....Everything is a la carte, but the portion sizes are generous. The prices are high, but worth it, at least for special occasions.More

Date of visit: December 2019
Helpful?
Reviewed January 9, 2020 via mobile

My wife and I had a wonderful dinner. The filets lived up to their reputation, delicious. Particularly with the blue cheese crust. Atmosphere and service were spot on. Great dinner

Date of visit: January 2020
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Reviewed January 8, 2020

Early Holiday Dinner with Friends. Food was great. Recommend all Steaks. Lobster was fantastic. Try appetizers. Also have attended Happy Hour!!!

Date of visit: December 2019
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Reviewed January 6, 2020

After striking out with all the non-chain restaurants on our trip we decided to eat hear because of the consistent quality. They didn’t disappoint. A little pricy, but a good meal overall that didn’t disappoint.

Date of visit: December 2019
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Reviewed January 2, 2020 via mobile

Our family visited Ruth Chris Steak House as a special New Years dining experience for our 3 teen boys. In short order, they didn’t split the salad with a light toss as we asked, it came on one plate with gloppy dressing. Then we had...to send 2 steaks back to the kitchen because they came medium rare instead of medium well, as we asked. The topper came when we discovered a human hair in the lobster macaroni & cheese. That went back too (of course). After 3 increasingly unpleasant issues for a very expensive meal, what did the Ruth Chris team do? Almost nothing. They barely apologized, didn’t charge us for the mac and cheese (thanks) and didn’t comp us for anything else we ordered, including 3 desserts. Mistakes do happen, but if you want to keep your customers, you need to acknowledge those mistakes and make amends to those who pay good money and expect fine dining. We were terribly disappointed and won’t be back.More

Date of visit: December 2019
Helpful?
Reviewed December 31, 2019

Great food, staff was awesome and very attentive. The manager even came out and assured the person in our party that has a food allergy - that the chef was aware, and they made sure her plate was allergen free. Very over and above service!...Thanks. TLRMore

Date of visit: December 2019
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Questions & Answers
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mas207
June 21, 2018|
Answer
Response from Willliam M | Reviewed this property |
This is a question better addressed to the restaurant directly. However, a PURCHASED gift card should never 'expire' as it is simply CASH in a different form and cash does not expire! Lesser restaurants use 'expiration... More
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JudyJ1939
March 18, 2018|
AnswerShow all 2 answers
Response from Janice W | Reviewed this property |
Where we went it was 4 to 6 or 7 pm Can just check out website Such great deals
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Freedom558456
March 6, 2017|
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Response from Harold J | Reviewed this property |
Yes.
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