Lila & Sage Cake & Catering Co

Lila & Sage Cake & Catering Co

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Hours
Sun
11:00 AM - 5:00 PM
Wed
11:00 AM - 5:00 PM
Thu
11:00 AM - 5:00 PM
Fri
11:00 AM - 6:00 PM
Sat
11:00 AM - 6:00 PM
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.6 of 5 bubbles
Service
4.1 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
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Special Diets
Gluten free options
FEATURES
Takeout, Wheelchair Accessible
Is this an American restaurant?
About
Winner of the Cupcake Wars
Special Diets
Gluten free options
FEATURES
Takeout, Wheelchair Accessible
4.5
4.5 of 5 bubbles46 reviews
Excellent
26
Very good
14
Average
5
Poor
0
Terrible
1

DONNA P
Bisbee112 contributions
5.0 of 5 bubbles
Mar 2019 • solo
All I know is their cupcakes in the downtown Main St. shop are decadent, delicious, wonderful. And Chef Chip is now in charge of the catering end of things and you should hire him. Can never go wrong with a dish by Chip!
Written March 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Serena L
27 contributions
5.0 of 5 bubbles
Mar 2018 • couples
Beautiful, uniquely flavored Cupcakes! The rose-almond and pink champagne are favorites! Go relatively early, they sell out fast!
Written March 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

trra
Madera767 contributions
4.0 of 5 bubbles
Jan 2018 • family
OMG, the Lavender Honey & Salted Caramel Cupcakes are off the hook! Other standouts are PB, Hot chocolate, Lemon Raspberry. So many good flavors ! Had a buy 4 get 2 free deal going too so although kind of pricey still not bad, Very delicious!! We got a huge asst. so at dinner that night everyone in our group got to taste lots of flavors.
Written January 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Melanie N
1 contribution
1.0 of 5 bubbles
Sep 2024 • family
Working with Lila and Sage is akin to taking a Masterclass in how NOT to conduct business. To begin, the professionality of communication was atrocious. As part of our wedding planning, my husband and I had a dinner tasting in December of 2023 where the owner, Skye Ruggieri, promised a dessert trial in January. SEVEN months later we were still asking to try Lila and Sage's cakes, tarts, etc. and when we requested an updated invoice (she was contracted to provide sweets for us), said documents were always promised "tomorrow", "next week", or "when I'm back from my trip to ___." Two months before our wedding, the owner texted a less-than-official screenshot of what appeared to be a stopgap on her part. While it included dessert pricing per head, she cropped it in such a way that it strategically excluded our balance (more on that in the next paragraph). Skye then boldly claimed we'd had her invoices all along, which we obviously didn't, since we kept asking for them. She then trumped her own lie by saying she'd provide the invoice we'd requested once she returned from her third vacation in a rolling few weeks... Her promised deadline came and went, but when the invoice finally arrived ("coincidentally" after the venue owner got involved), it was sloppy, and our remaining balance was incorrect. Essentially, she stated we paid $1,328.55 less in a deposit than we did, rounding off the amount to an even $5,000, instead... On producing the check copies, Skye then said that because she was not in the shop when we provided the monies, she could not confirm their receipt. Thankfully, all banks have paper trails and we verified a deposit of all $6,328.55 right before she vacationed overseas... Other quips: A few weeks before the wedding, Skye attempted to back out of providing desserts because we kept asking for prices (seriously) and similarly tried shirking kids' meals by claiming they were too "tricky" to set up outdoors (13 plates containing grilled cheese, chicken tenders, and grapes - it's a wonder she didn't faint at the idea of providing 70-something adult guests their food). She added several items to the invoice that we "needed" rent (i.e prep tables, a cake stand, etc.) without informing us first. We were also told she was unable to accommodate guests' dietary restrictions, since these were "never discussed"; this was a lie and our coordinator was present when Skye said special meals were "no problem." Finally, she broke down when confronted about her lack of propriety and transparency the day my husband paid our final deposit. In short, Skye changed the amount owed by almost $1,000 as soon as he walked in (this is after settling the "missing" deposit difference of $1,328.55). It seems the venue owner had "made a deal" with her to honor our original per head pricing, but Skye either decided to back out without the owner's knowledge or tried to double dip. Her reason: our cake and food tasting were originally comped, but she now needed to bill us - this would've been fine if she'd JUST BEEN UPFRONT TO BEGIN WITH. Again: she adjusted the PER HEAD cost of menu items to cover the FIXED cost of a cake and tasting! That said, we have a sneaking suspicion that because her new Tesla was totaled a few months prior, it's possible she was scheming up ways to cash grab for a new car. A word to the wise: do not let the "first taste" Lila and Sage fool you as it did us. This review is much abridged, though we hope it will save others the stress and completely dishonorable treatment we experienced. If you do choose this "caterer", be mindful of what seems to be Skye's simple-yet-effective gameplan: 1. Play off the PREVIOUS owner of Lila and Sage's success in "Cupcake Wars", thus reeling you in. 2. Promise you the world and/or agree to something verbally. 3. Delay providing documentation you ask for so that when she DOES finally produce, it reflects more of what SHE wants (more money, less work, etc.) then gaslight you about said document's accuracy (e.g. "this is what we talked about... you don't remember, do you?") 4. Become extremely defensive and passive aggressive if you push back and refuse to communicate AT ALL in writing once it clearly looks bad on her - she will ask to "call" you and magically forget everything you talk about once she thinks she's de-escalated the situation. 5. Pretend to be confused about what you clearly asked for and/or play the victim if you keep pressing for documentation/corrections. 8. As a last resort to pump you for cash, adjust the amount owed DAYS before your event. This pressure tactic only works because per contract language, if either party walks away over less than an act of God within two weeks to delivery, she can keep everything you've paid thus far. You're essentially bound to her in the business version of Stockholm Syndrome... 9. Hope you "let bygones be bygones" because you'll just be so happy to have decent food on your very busy wedding day, you won't give a ****.
Written September 25, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

karenn551
19 contributions
5.0 of 5 bubbles
May 2017 • friends
These cupcakes are sooo good, decadent and rich. Nothing but the best ingredients. We sometimes purchase one or two for special occasions at our Airbnb, it’s a nice birthday remembrance to brighten their stay. The people working there are great too, always nice and helpful.
Written November 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Annette M
Half Moon Bay51 contributions
4.0 of 5 bubbles
Aug 2017 • friends
We picked up a great almond cake, too much frosting for me but the birthday boy loved it! Great location and offerings!
Written August 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Geoff P
Sydney124 contributions
5.0 of 5 bubbles
Feb 2017 • couples
No wonder they won cupcake wars! Great range of cupcakes, my favourite was the salty almond, all wonderful! Coffee also good and all great value. 2 cupcakes and 2 coffee shop for $10.20.
Written February 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stefan M
San Francisco46 contributions
5.0 of 5 bubbles
Nov 2016 • friends
My wife surprised me with a birthday party at Ironstone Vineyards. Awesome venue, with reception and dinner set up in the cave!), and excellent service from Skye and her team. Very professional, prompt, and courteous. The table was set beautifully, with very cool lanterns, candles, and votives. Food quality was excellent as well, from the passed appetizers to the served dinner. A class act! Highly recommended.
Written November 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ILovetotravel345
Venice9 contributions
3.0 of 5 bubbles
Sep 2016 • couples
Tried to indulge in cupcakes, especially since I had seen the episode when they won Cake Wars. Was staying about 20 miles away and tried to order gluten free. Was sold out both times we stopped in. Told they only usually have 4 gf cupcakes available per day. Sold out by noon. Totally disappointed.
Written September 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Antoinette L
Fremont7 contributions
5.0 of 5 bubbles
Aug 2016 • family
The cupcakes were amazing! Definitely worth a trip to experience their uniquely-flavored cupcakes. A little pricey, seven cupcakes set us back about $23. But so worth it! Yummy!
Written August 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

KaarnEgge
Murphys24 contributions
4.0 of 5 bubbles
May 2016 • solo
I love the cupcakes at L&S. Very rich frosting and beautifully decorated. The cake is usually moist (make sure you don't get a day old one because they do lose freshness). The store is so cute and if you don't want to splurge just go in to smell the bakery. Sometimes that is all I need.
Written June 27, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susan C
Modesto11 contributions
3.0 of 5 bubbles
May 2016 • couples
Yummy cupcakes, but the staff seemed indifferent. Nice table outside to sit and people watch. I hope the staff is more friendly next visit.
Written May 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lew w
Reno439 contributions
4.0 of 5 bubbles
May 2016 • couples
They won Cupcake Wars in 2012. That gives you an idea that this place is good. Our favorites today were: carrot cake, honey lavender topped with marscapone, and peanut butter chocolate. It is sooo hard to choose.
Written May 7, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kaalenaa
10 contributions
5.0 of 5 bubbles
Apr 2016 • family
THEY CATERED A WEDDING, and it was EXCELLENT. The offerings were healthy and very pleasing to the eye.....I was amazed at how good everything was and the staff were fun and gracious....wish they had a satellite location in Portland Oregon.
Written May 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Juliet F
Sacramento14 contributions
4.0 of 5 bubbles
Apr 2016 • couples
My husband went to high school with the former owner of this great place, and we were bummed that she was no longer helming the ship, but she did sell all her recipes and oh how good they are. And they sell Humm kombucha, which I can't even find in my own city!
Written April 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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LILA & SAGE CAKE & CATERING CO, Murphys - Restaurant Reviews, Photos & Phone Number - Tripadvisor

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