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Certificate of Excellence
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401 Castro St, Fl 1, Mountain View, CA 94041-2089 (California)
10:00 am - 11:00 pm
Open now
All hours
Sun 10:00 am - 9:00 pm
Mon - Thu 11:30 am - 10:00 pm
Fri 11:30 am - 11:00 pm
Sat 10:00 am - 11:00 pm
More Info
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152 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Showing 145: English reviews
New York
Level Contributor
44 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Scratch with a team of colleagues, to celebrate a retreat day of hard work. It was perfect for this occasion -- lots of good sharing options (flat breads, salads), and delicious entree options. Also, there's a separate vegetarian menu with many choices. Staff was very friendly and patient with our large group.

Thank Evelyn A
Singapore, Singapore
Level Contributor
52 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Popped in for a quick brunch. Very nice environment, excellent and very personal service. Extensive menu with options for everyone, backed up by attentive and knowledgable servers. Food quality very good indeed and quickly and professionally served. A hit with our whole team, highly recommended.

Thank NPGL
Los Gatos, California
Level Contributor
177 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed July 6, 2016

I was looking for a place for a celebration that had a fun vibe, good cocktails and other drinks. Scratch checked all the boxes. We also wanted to bring our dog and Scratch has a wonderful patio which is protected from the cold and wind and has strong heat lamps. The selection of food and drinks was terrific. The vegetarians... More 

Thank InformedDecision
San Jose, California
Level Contributor
58 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 5, 2016

My past visits to Scratches had not been good. Well, other than when it first opened af few years back, it was fantastic then, good food, good service. Recent visit was quite a surprise, although not as good as when it first opened but it was quite an improvement. Service was a big improvement, although I still recognize a few... More 

Thank Eddie L
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

This restaurant surprised me because the name whilst implying made from scratch, doesn't imply posh to me. The restaurant has an air of sophistication. The staff were friendly. The food we ordered arrived in a fairly timely manner and was good. The portions were about right. I feel the only negative I felt was may be that it is a... More 

Thank Sally J
Mountain View, California
Level Contributor
156 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 27, 2016

We've come here for their special Christmas dinner menu twice now, and it has been delicious both times. Good service. Expensive, naturally.

Thank wmleler
Level Contributor
26 reviews
21 restaurant reviews
2 of 5 stars Reviewed June 19, 2016 via mobile

I didn't like the place for the food. French fries were so oily. We ordered an appetizer and the quantity was so low. I had better pastas than the one which was served. Options in the menu were less.

Thank Megha G
Palo Alto, California
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 19, 2016

Father's Day, the restaurant is 50-70% full. The kids were served and finished their lunches before the adults were even served. Incomprehensible slow delivery. Furthermore, during this peak period, the men's restroom had wet floors with paper towels scattered around the floor. It was like that over two trips to the bathroom about an hour apart. Apparently cleanliness is not... More 

1 Thank Paulamalu
Highland Park, Illinois
Level Contributor
471 reviews
302 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed June 16, 2016

We came here for a family celebration. The food was wonderful but the service not so much. FOOD - GREAT I had the fried chicken and it was perfection. The crispy outside was seasoned perfectly and the inside was moist and tender. Worth every decadent calorie. The sides weren't shabby either. I loved the fresh corn cake. I am not... More 

1 Thank Hpmicks
San Jose, California
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2016

This is our go to place for company dinners and when entertaining out of town guests. Exceptional food and service. Nice atmosphere.

Thank Joni C

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Average prices
$27 - $32
American, Gluten Free Options
Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Business meetings, Large groups, Bar scene, Special occasions
Open Hours
10:00 am - 9:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 10:00 pm
11:30 am - 11:00 pm
10:00 am - 11:00 pm
Location and Contact Information
  • Address: 401 Castro St, Fl 1, Mountain View, CA 94041-2089
  • Location: United States  >  California (CA)  >  Mountain View
  • Phone Number: 650-237-3131

Questions & Answers

Questions? Get answers from Scratch staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?