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Jacks Restaurant & Lounge at Portola Hotel & Spa

Certificate of Excellence
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2 Portola Plz, Monterey, CA 93940-2419 (Formerly Jacks Restaurant & Lounge at Portola Hotel & Spa) (Alvarado & Del Monte)
+1 831-649-2698
Website
Today
5:00 pm - 10:00 pm
6:00 am - 12:00 pm
Closed now
All hours
Hours:
Sun - Sat 5:00 pm - 10:00 pm
Mon - Fri 6:00 am - 11:00 am
Sat - Sun 6:00 am - 12:00 pm
More Info
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337 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Nevada City, California
Level Contributor
103 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a couple of glasses of wine and some appetizers in the lobby bar. Nice and relaxing in the late afternoon. The hummus & vegie plate was good, but the seared ahi tuna was excellent, really well done. Wines were nice but not great.

Helpful?
Thank Bob H
San Francisco, California
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went to this restaurant with a coupon deal where we could order off the menu and had to present it before our meal. The appetizer I selected, foie gras, didn't seem worth the price it showed; very small, and not very tasty. Next, was the rib eye steak, it was good but not great. Also, it was supposed to... More 

Helpful?
Thank CaAngie
San Diego, CA
Level Contributor
28 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Decided to eat in the hotel after touring all day. The staff were very efficient and friendly and the food was healthy and tastey. I had a salad and he had the lobster mac n cheese. Both great!

Helpful?
Thank tmoorethethird
PortolaHotelSpa, Manager at Jacks Restaurant & Lounge at Portola Hotel & Spa, responded to this review

Hello tmoorethethird, Thank you for the five star review! We were delighted to hear you and your travel companion enjoyed your meals and look forward to welcoming you back on your next trip to Monterey. Kind regards, Jacks Restaurant & Lounge Management Team More 

San Carlos, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family always returns to this hotel and restaurant each time we visit Monterey. We absolutely love the brunch, especially the smoked salmon! What we stay for and always come back for is the people who work there. Frida and Plu always make us feel like we're family, and always take such good care of us. The whole staff has... More 

Helpful?
Thank john4giants
Tucson
Level Contributor
887 reviews
182 restaurant reviews
common_n_restaurant_reviews_1bd8 498 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Jack's is fairly pricey but we did find some offers to lessen the bite (as we prefer to be the ones doing the biting). Our dinner selections were so nicely plated and the food was of such high quality, all served in a beautiful and elegant setting. Breakfast was part of the hotel package but it was well worth the... More 

Helpful?
Thank on_the_go_98765
california
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

We've only ever had breakfast here, but can tell you it's worth the $19.99 for the breakfast buffet, only if you can enjoy the unlimited mimosa's ! That is all they offer, but have been allowed to order al a carte before i.e. just pancakes, Fr. Toast or best of all Linda's omelets ! Everyone has been so nice -... More 

Helpful?
Thank ddrobinson5
Monterey, California
1 review
5 of 5 stars Reviewed July 17, 2016 via mobile

Came for the breakfast buffet and received excellent service from Juan C. He was professional, courteous and very attentive. Will ask for him next trip.

Helpful?
Thank bwdeanza
Dublin, Ireland
Level Contributor
158 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed July 15, 2016

So, I only ate here, cos I was at the end of a long journey and had no energy to search for something. Very average, typical hotel restaurant...was empty when I got there, staff were ok, though not really chatty. Food heavy (Burgers and stuff), big portions and expensive for what it was. Very limited wine list. Would not recommend.

Helpful?
Thank mukdennnis
PortolaHotelSpa, Manager at Jacks Restaurant & Lounge at Portola Hotel & Spa, responded to this review

Hello mukdennnis Thank you for taking the time to write a review about Jacks Restaurant & Lounge on TripAdvisor. We appreciate your feedback about the food and wine list. We recently welcomed Executive Chef, Danny Abbruzzese and Restaurant Manager, Dylan Wolcott to our team. They are excited to enhance the guest experience at Jacks Restaurant & Lounge and will utilize... More 

Santa Rosa, California
Level Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 27, 2016

Our server Juan was wonderful! He kept the coffee hot and the mimosas flowing. There was a made to order omelette station with lots of options that I can't list them all (spinach, cheeses, ham, bacon, artichokes, tomatoes, olives...)! The cooks were very fast and the omelettes were made perfectly. Everything was fresh and my in-laws fell in love with... More 

Helpful?
Thank Jamie A
PortolaHotelSpa, Manager at Jacks Restaurant & Lounge at Portola Hotel & Spa, responded to this review

Hi Jamie A, Thank you for the five star review! We were delighted to hear you enjoyed our daily breakfast buffet and that Juan provided you with excellent service. We hope you will visit us again soon. Kind regards, Jack Restaurant & Lounge Management Team More 

1 review
4 of 5 stars Reviewed June 26, 2016 via mobile

The brunch here is awesome. The omelette bar is great and the French toast is so good! Juan C from Seaside was out server and was so helpful and friendly he made our experience the best!

Helpful?
Thank Rc1021

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$20 - $30
Cuisine
American, Steakhouse, Seafood, Bar
Meals
Brunch, Breakfast, Dinner
Restaurant features
Takeout, Outdoor Seating, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Buffet, Seating, Waitstaff, Parking Available, Street Parking, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Private Dining, Valet Parking, Free Wifi
Dining Style
Casual Elegant
Good for
Special occasions, Large groups, Families with children, Business meetings, Local cuisine, Romantic
Open Hours
Sunday
5:00 pm - 10:00 pm
6:00 am - 12:00 pm
Monday
5:00 pm - 10:00 pm
6:00 am - 11:00 am
Tuesday
5:00 pm - 10:00 pm
6:00 am - 11:00 am
Wednesday
5:00 pm - 10:00 pm
6:00 am - 11:00 am
Thursday
5:00 pm - 10:00 pm
6:00 am - 11:00 am
Friday
5:00 pm - 10:00 pm
6:00 am - 11:00 am
Saturday
5:00 pm - 10:00 pm
6:00 am - 12:00 pm
Location and Contact Information
  • Address: 2 Portola Plz, Monterey, CA 93940-2419 (Formerly Jacks Restaurant & Lounge at Portola Hotel & Spa)
    (Alvarado & Del Monte)
  • Location: United States  >  California (CA)  >  Monterey Peninsula  >  Monterey
  • Phone Number: +1 831-649-2698
Description
Ideal for any occasion, Jacks Restaurant at the Portola Hotel & Spa located in the heart of downtown Monterey offers the finest regional cuisine and an impressive wine list. Jacks Restaurant serves breakfast and dinner, seven days a week. Sip bottomless mimosas while enjoying our European-style breakfast buffet including made to order omelets. Dine al fresco on our heated, pet-friendly patio while taking in the sites of historic Custom House Plaza and nearby attractions. Experience dinner in our nautically-inspired, dining room and after, cozy-up in our sophisticated, fireside lounge sipping Monterey County wines or barrel-aged cocktails. At Jacks Restaurant & Lounge, you'll find a deliciously unique Monterey flavor and an authentically coastal locale in the heart of historic, downtown Monterey.

Questions & Answers

Questions? Get answers from Jacks Restaurant & Lounge at Portola Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?