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I love Piaci's pizza. It really is the best in the area, the service though is absolitely terrible.
Whoever the girl was that was working the counter when my husband and I went, was unfamiliar with the beer selection, unpatient, rude and just a bad...customer service person.
A place as good as Piaci's needs good staff. People who care about their job and their customers.
Take your pizza TO GO and don't bother being waited on and leaving a tip, because the waitstaff obviously doesn't want to make money and doesn't want to be bothered!More
Set up terribly with covid no signs anywhere. The waitress behind the bar was so rude, it was our first time and we were trying to figure out the menu. She acted like it was a imposition to take our order and didn’t want to...help. There was people everywhere In there and the staff seemed in mass confusion. Won’t be back.More
Pizza is difficult to rate because people have different preferences. We like a thin crust wood fired pizza like east coast style and Piaci does give you a thin crust but it is crispy like a cracker so not our kind. We tried the focaccia...as well as a small with meat and cheese and the focaccia was truly a cracker crust, not like the focaccia we like that has a little bread-like texture. . So, it is all up to what you like. The flavor of the sauce was good as well as the meat and cheese and the customer service was excellent. Just know you will get a thin, crispy crust. I will give it a very good for the service and the flavor only. The small pizzas were $15 each. ALSO, important..they take cash or check only.More
During COVID19, we had to eat outside in the cold foggy weather.
We ordered our pizza and waited for 35 minutes, no pizza. When we asked about it, we were told 15-20 minutes. We left, that was unacceptable!
Open during covid!! They offer sit down tables outside in the parking lot as well as all beers and food to go. Yes, beers to go! Yay! Keep in mind this is a cash only establishment!
My daughter and I stopped in last night for...pizza to take back to our campsite. The wait was quite long (45 minutes) but that's probably to be expected these days. And the staff was upfront about how long the wait would be so no surprises. Things were a bit busy and chaotic as only that very day governor announced no inside seating at restaurants so they were still adjusting. Despite the slight confusion about where to sit, order, etc everyone was friendly and helpful and accommodating.
Oh, and the most important part! The pizza was great and the beer selection fantastic!
If you like fancy tablespoons full of toppings on thin delicate crust, this is your spot. Really delicious combinations, fresh ingredients, but I'd never set foot here again. The server was the rudest waitstaff we've had in this country. I don't believe in stiffing a...tip, but this warrented it (I still tipped- and have never felt such misgiving doing so). From totally distracted to the point of walking away mid order, to taking only half an order, and this place is miniscule. Get the pizza to go, or find another.More