Would we come back? That’s a good question. First impressions go a long way and we didn’t receive a good one. When we walked in and up to the desk, the manager was telling the food delivery driver that the order he was to pick...up was still a few minutes out. We we standing behind the driver, but in clear view of both the manager and hostess. The manager looked me straight in the eye and proceeded to shuffle through some papers. The hostess was busy on a pad that I’m assuming was tables/server info; don’t really know what either was doing, I only know that neither one acknowledged we were there. After nearly three minutes the manager asked how many in our party and sat us down. Greeted by our server fairly quickly and given menus. We ordered an appetizer and two salads for entree’s. My wife was specific about the goat cheese as an appetizer (we wanted to take some time to enjoy it before entree) however they waited and brought the appetizer at the same time as the entrees. Oh well. Maybe two minutes after food arrived we were asked if all was ok and never received any attention again until I called the server over for the bill when we finished. My water glass was emptied about half way through my meal and when I was nearly finished I got up and walked to the bar to get a refill. Funny part about that was, the manager was now behind the bar chopping fruit, looked right at one of his guests who had to get his own refill and again said nothing. Now I understood why the rest of the staff didn’t seem to care much. Not really a “Lead by example” kind of person. Food was very good, and might come back back for that reason, can’t say. By the way Mr. Manager, the night we were in (11/17), was our 35th wedding anniversary.More

We've eaten at Coco Cabana several times and it's consistently good. The dishes are imaginative and tasty. The lamb lollipop appetizer is a must. Most the entrees have some sort of South American or Mediterranean spin on them so there's good flavor combinations. It always...seems to be busy so I'd recommend reservations.More

By far the worst service we have experienced in a very long time. Our food took over 45 mins to arrive. In the meantime no explanation was offered by our server, nor did he return to our table to ask if we wanted to place...a second drink order. It was not that busy! It was a Monday evening and I would say only 1/3 of the place was full. There was a small group of gregarious guys at the bar, and while they were not doing anything wrong their voices echoed throughout the restaurant. It has acoustics that make it very difficult to carry on a conversation across the table. The food was actually pretty good, minus my daughter's burger which arrived with a burned bun, and over done bacon. We were tempted to order dessert, but decided not to as we had already been there for over 2 hours, and did not want to endure anymore of a wait, so we went out for ice cream instead. It's moderately priced, but with the terrible service we experienced we will not be returning.More