The Burger Lounge has been a personal favorite. The burgers are well made with good ingredients. Especially loved this location because of the great, truly exceptional staff. They gave you better service than most expensive Restraunts!
But unfortunately the good people have been replaced. The...manager parks herself in the customer seating surfing her computer, barking orders and feeding her face - it’s unprofessional. The employees are sour pusses. They no longer greet you with a smile and express enthusiasm, but grumble and take your order. The old folks used to ask if you wanted refills, more catsup, came by and made sure everything was ok - and actually took action if it wasn’t. One day a lady sitting next to me thought her burger was a little salty, but she was fine with it. The server made her a new one immediately and truly was sorry the woman didn’t love it. Now they just don’t seem to care. They don’t even ask. Maybe the location changed hands or they don’t pay well or take care of the good people. Who knows. How sad!!!!More