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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$8 - $15
CUISINES
American, Fast Food
Meals
Lunch, Dinner
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features, about
Reviews (53)
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53 results
Traveler rating
29
13
6
1
4
Traveler type
Time of year
LanguageEnglish
Traveler rating
29
13
6
1
4
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Reviewed April 22, 2021

Ordered here a few days ago, typically eat here once/month. However, lately the oil in the food is causing excruciating stomache pains all day after consuming the burger meal combo. This was experienced by everyone in my party and I am now learning the place...is using Peanut Oil. This is horryfying, peanut oil is sooo CHEAP & UNHEALTHY. Not to mention most locations are using the CHEAP non organic ketchup which contains CORN SYRUP; another horrible High allergy ingredient!! This all needs to STOP., there needs to be care and concern for the health of those who keep your business alive. PLEASE STOP USING PEANUT OIL & Cheap ketchup with COrn syrup. These products are deadly!!!More

Date of visit: April 2021
Helpful?1  
Reviewed April 27, 2020

First try at the Burger Lounge after hearing all sorts of raves. Overall a pretty good burger but not any better than other local places. The beef I guess is of higher quality but everything past that is much the same as any others. I...guess I was hoping for more based on the price .More

Date of visit: April 2020
Helpful?2  
Reviewed January 16, 2020 via mobile

Never been to the Burger Lounge. Amazing service, super friendly staff. Food was fresh, hot and most importantly very good. Thank you for a great burger and Fries.

Date of visit: January 2020
Helpful?2  
Reviewed April 23, 2019 via mobile

The Burger Lounge has been a personal favorite. The burgers are well made with good ingredients. Especially loved this location because of the great, truly exceptional staff. They gave you better service than most expensive Restraunts! But unfortunately the good people have been replaced. The...manager parks herself in the customer seating surfing her computer, barking orders and feeding her face - it’s unprofessional. The employees are sour pusses. They no longer greet you with a smile and express enthusiasm, but grumble and take your order. The old folks used to ask if you wanted refills, more catsup, came by and made sure everything was ok - and actually took action if it wasn’t. One day a lady sitting next to me thought her burger was a little salty, but she was fine with it. The server made her a new one immediately and truly was sorry the woman didn’t love it. Now they just don’t seem to care. They don’t even ask. Maybe the location changed hands or they don’t pay well or take care of the good people. Who knows. How sad!!!!More

Date of visit: April 2019
Helpful?1  
Reviewed January 9, 2019

Okay ambiance. Okay service. Overpriced burger with extra charges for adding cheese and bacon to the burger. I ate the burger with onion rings and hibiscus lemonade. So so flavor for food. The food tastes better at In and Our or The Habit.

Date of visit: December 2018
Helpful?
Reviewed September 2, 2018 via mobile

We found this place through the TripAdvisor app while in town for a football tournament and decided to try it based on the reviews. We weren't sure what the expect taste wise since everything is labeled organic or grass fed. All I can say is...Wow. We had two families with us and everyone loved their burger and fries. They even have cold Sculpin on tap which is a bonus. I wish we had a Burger Lounge closer to our home.More

Date of visit: September 2018
Helpful?1  
Reviewed July 25, 2018

While the food is good, I stopped eating here when I learned they use peanut oil. Even the airlines have begin to stop serving peanuts due to the dangers associated with peanut allergy. I complained to the manage and was told that they use peanut...oil because of the taste. Come on!! It is cheaper than other oils! This is a great example of putting profits before the health of their customers.More

Date of visit: July 2018
Helpful?
KevinBurgerLounge, Front Office Manager at Burger Lounge, responded to this reviewResponded July 27, 2018

Hi Scott, While I completely understand your concern, I wanted to provide some clarification. We use a highly refined peanut oil, where the allergens are removed in the process. Of course, it's always up to our guests as to whether or not they choose to...More

Reviewed July 20, 2018

The only sad part of this review is that we didn't actually find out about Burger Lounge until the last day of our vacation because we would probably have eaten there several times. The burgers are superb on their own but most of all we...were ecstatic to find that they catered to GF needs (really excellent GF buns) and even sensitive to the customer to ask if they wanted the fish unbreaded (grilled) instead of fried. That's unheard of (at least I don't hear of it here in NYC). The burgers are quite inexpensive as well. Definitely check it out.More

Date of visit: July 2018
Helpful?
Reviewed July 15, 2018

This chain restaurant puts out a great burger and fries. The ingredients are high quality and well prepared, and the combination of flavors is well balanced without overpowering the meat flavor - which is exceptionally good here. Good beer, milkshakes, and onion rings. The service...is friendly and efficient. The strip mall setting, well..... just go for the burger!More

Date of visit: April 2018
Helpful?
Reviewed January 28, 2018

Loved the ambiance and quality of food and service here. Great staff and even greater burgers - delish!

Date of visit: November 2017
Helpful?
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Frequently Asked Questions about Burger Lounge

Yes, Burger Lounge offers takeout services.

Burger Lounge is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4