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There aren't enough food, service, value or atmosphere ratings for Papa Ray's Pizza, California yet. Be one of the first to write a review!

Details

PRICE RANGE
$12 - $1,500
CUISINES
Pizza, American, Fast Food, Diner
Meals
Lunch, Dinner
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Reviews (9)
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LanguageEnglish
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Reviewed 2 weeks ago

I ordered through a delivery app from this restaurant. The estimated wait time was about 50 minutes to get delivered to my house. It was two hours until it arrived. As I keep checking the app, the time keeps getting further and further delayed. I...see the driver has been waiting at the restaurant for about 30 minutes, so I decide to call to figure out what is going on. The driver tells me the restaurant did not see my online order on their system, and that he has been waiting for it. I tipped the driver extra for waiting because he missed out on other rides/deliveries/money because this restaurant made a mistake. Mistakes happen, I understand. However, there was NO line of communication to me - the customer. A simple phone call from the restaurant updating me and apologizing for their mistake would have be fine, even after waiting two hours to receive one small pizza and one side salad. I called the restaurant to politely ask for a manager, and the employee says they're not there. Ok....when will they be in next? Employee says "I don't know...." and then HANGS UP THE PHONE ON ME. Extremely unprofessional, and not only did I (the customer) had to pay for said restaurants mistakes and unprofessionalism, the driver did as well. Never ordering from here again. Very disappointed, especially during these times when I want to help out small businesses and this is how they handle it.More

Date of visit: September 2020
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Reviewed February 7, 2016

great staff and good pizza. the only thing is that it's location is at a not so good area. There were drug dealers right outside!!

Date of visit: January 2016
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Reviewed January 27, 2016 via mobile

This was the first time I have ordered from Papa Rays and I did not know what to expect. I order the Buffalo Chicken pizza and a Cheese pizza (with added pepperoni - it was one of their combos). The cheese pizza was tasteless and...I could not even taste the pepperoni. It was like eating cardboard. The chicken pizza was inedible....1) Their was barely any sauce on the pizza which made it dry. 2) The chicken was that cheap processed chicken that is cubbed and I found bits of fat and even found a piece of gristle. We had just arrived in San Francisco and it was the closest one to where we were staying. Do not order this if you are hungry. It would be easier to drive across town and get drive through. It took over an hour to arrive and cost over 30 dollars which is pricey for 2 pizzas (not including tip). I definitely was expecting a lot more for that price and papa rays was a complete disappointment.More

Date of visit: January 2016
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Reviewed August 16, 2014

We had 2 pizzas & wings delivered to our hotel. Delivery was prompt and the pizzas & wings were very good and HOT. In fact, we had to wait for the pizza to cool a bit before eating. They also offer pasta & salads. Reasonable...prices.More

Date of visit: August 2014
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Reviewed March 15, 2014

We ordered the pizza, wings, breadsticks, special. The wings were slightly over-cooked. The pizza was average.

Date of visit: March 2014
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Reviewed October 25, 2012

Convenient to where I was staying. Polite, prompt service and was a very good deal. Would get the special next time I go to an event at the Cow Palace.

Date of visit: October 2012
Helpful?1  
Reviewed November 29, 2011

Went there on a Tuesday because they had a coupon for buy one and get one free. I stood at the counter for 10 minutes and there were two people working that night. One guy was constantly taking orders over the phone and the other...guy was the delivery guy. I over heard some of the phone conversation where the phone customer has waited for over an hour and he still did not get his delivery. I left after hearing that conversation. I was not about to be ingored any longer.More

Date of visit: November 2011
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Reviewed July 25, 2011

Fast Service, Good Pizza: They're always here on time. The pizza is always good.

Date of visit: July 2011
Helpful?1  
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