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The Cheesecake Factory

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DoorDash

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Italian
Special Diets
Vegan Options
Meals
Lunch, Dinner
View all details
meals, features, about

Location and contact

Reviews (48)
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44 results
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14
18
7
4
1
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Time of year
LanguageEnglish
14
18
7
4
1
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All reviews cheesecake burger bar drinks great service and great food slice servers
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1 - 10 of 44 reviews
Reviewed February 14, 2019

I love this place as I come from Australia I first thought it was our cheesecake shops we have but fount it to be a fantastic place to eat. Has great food and great service but they are alwalys really busy but worth the wait...

Date of visit: September 2018
Thank Chanel2315
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded February 20, 2019

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed February 3, 2019

Cavernous space which always seems abuzz! LOVE the Flying Gorilla cocktail! There is something for everyone on this menu!

Date of visit: January 2019
Thank MaryM718
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded February 6, 2019

Thank you for your review. We're so happy to hear you enjoyed our menu options and we can't wait for your next visit!

Reviewed August 25, 2018

As part of our California tour, kids wanted to go to the Cheesecake Factory during the trip. Expectations were high, but unfortunately the front desk at the restaurant in 1736 Redwood highway was not very effective. After a slow start, our family got excellent service...More

Date of visit: August 2018
Thank Totti K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 27, 2018

We're sorry to hear that you visit was not off to the best start, Totti! We will be sure to follow up on this with our team and we're glad you enjoyed the rest of your experience! Thank you for your feedback and we look...More

Reviewed August 7, 2018

Cheesecake was delicious, entrees were terrible, service was worse! Don't waste your time unless you are just there for dessert!

Date of visit: April 2018
Thank photohappyervin
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 15, 2018

Hi. We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!

Reviewed July 28, 2018

If you're okay paying almost $20 for two slices of cheesecake, this is perfect. However, I do not recommend fine dining. They just miss the mark(s) somehow - at best, meals are average-okay. It is a winner if you watch sports events and want to...More

Date of visit: June 2018
Thank DesignerG2016
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 1, 2018

Hello. We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things right while you are still dining with us. Thank you for your feedback!

Reviewed November 21, 2017

Going in at about 8:45PM recently for dessert and coffee when the restaurant wasn't too busy, we had to wait close to 10 minutes for the server to arrive. Then another close to 20 minutes for the dessert to be served. Whether a shift was...More

Date of visit: October 2017
Thank Bruce415453
Reviewed November 14, 2017

It was a Sunday afternoon, pretty crowded restaurant. Interior is of the usual Richard McCormack design for Cheesecake Factory. Wait wasn't too long. Tables for 2 are pretty close together, you can hear the next table's conversation which it makes it pretty unpleasant when the...More

Date of visit: November 2017
Thank branewash
Reviewed September 13, 2017

I took my family to the Cheesecake Factory to celebrate our son's birthday. I'd been there before and was very satisfied, but this particular time the wait staff was attentive and friendly, the drinks were extremely well done and the Shrimp Scampi was incredible. After...More

Date of visit: August 2017
Thank DudleyDeNador
Reviewed August 8, 2017 via mobile

I've actually always love cheesecake factory. The food is always consistent and a lot of really good stuff, I ordered the avacado egg rolls, you can't go wrong with!! I also ordered the chicken Madera entrée so incredible!! Very nice dinner, service seem to be...More

Date of visit: August 2017
Thank norcalblondie
Reviewed June 19, 2017 via mobile

We Try to have lunch in this place...Resto almost empty...we wait few minutes on the queue ..no body at the desk..we ask a server if we can sit at two empty seats.. he say no ... go on the queue...still nobody at the desk .......More

Date of visit: June 2017
Thank Valescurelover
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