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I love this place as I come from Australia I first thought it was our cheesecake shops we have but fount it to be a fantastic place to eat. Has great food and great service but they are alwalys really busy but worth the wait...
Date of visit: September 2018
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded February 20, 2019
Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!
As part of our California tour, kids wanted to go to the Cheesecake Factory during the trip. Expectations were high, but unfortunately the front desk at the restaurant in 1736 Redwood highway was not very effective.
After a slow start, our family got excellent service...More
Date of visit: August 2018
Thank Totti K
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 27, 2018
We're sorry to hear that you visit was not off to the best start, Totti! We will be sure to follow up on this with our team and we're glad you enjoyed the rest of your experience! Thank you for your feedback and we look...More
Cheesecake was delicious, entrees were terrible, service was worse! Don't waste your time unless you are just there for dessert!
Date of visit: April 2018
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 15, 2018
Hi. We are very sorry for this experience with our staff! We'd like to speak with you more, so please visit our website’s Contact Us page. Select “General Questions” from the menu and allow us a few days to get back to you. Thank you!
If you're okay paying almost $20 for two slices of cheesecake, this is perfect. However, I do not recommend fine dining. They just miss the mark(s) somehow - at best, meals are average-okay. It is a winner if you watch sports events and want to...More
Date of visit: June 2018
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded August 1, 2018
Hello. We hope you can give us another chance and next time, if anything about your experience can be improved, please let our managers know so we can make things right while you are still dining with us. Thank you for your feedback!
Going in at about 8:45PM recently for dessert and coffee when the restaurant wasn't too busy, we had to wait close to 10 minutes for the server to arrive. Then another close to 20 minutes for the dessert to be served.
Whether a shift was...More
It was a Sunday afternoon, pretty crowded restaurant. Interior is of the usual Richard McCormack design for Cheesecake Factory. Wait wasn't too long. Tables for 2 are pretty close together, you can hear the next table's conversation which it makes it pretty unpleasant when the...More
I took my family to the Cheesecake Factory to celebrate our son's birthday. I'd been there before and was very satisfied, but this particular time the wait staff was attentive and friendly, the drinks were extremely well done and the Shrimp Scampi was incredible. After...More
I've actually always love cheesecake factory. The food is always consistent and a lot of really good stuff, I ordered the avacado egg rolls, you can't go wrong with!! I also ordered the chicken Madera entrée so incredible!! Very nice dinner, service seem to be...More
We Try to have lunch in this place...Resto almost empty...we wait few minutes on the queue ..no body at the desk..we ask a server if we can sit at two empty seats.. he say no ... go on the queue...still nobody at the desk .......More