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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
We have been living in Bansko for 10 years and have used Victoria's on a regular basis for eat in and take aways. That was until last year. Their attitude to customer service has changed and it was truly abismal. We thought that it may...have been a one off experience so we decided to try their take away service this evening. The lady who took our order was rude and cut us off. We tried to reconnect but she hung up on us. After 4 attempts at trying to call them and being cut off each time, we gave up. We will never use them again and I suggest that you do not use them either.More
We visited Victoria Bansko for dinner and had soup, salads and grilled meat. Meals were tasty. Service was slow and a bit frosty. We waited for some time to be given menus and even more for taking order and getting the bill. Food did not...take long though. All in all, the restaurant does the job.More
We ordered in two meals to our apartment while we were in Bansko for a week. Both occasions we enjoyed excellent food. The first time we had pizzas which were generous portions and excellent, the second time we were more adventurous. The fish sharing dish...was particularly good. We ordered online and Victoria called us to confirm the details and give an estimated time of delivery. I have no hesitation in recommending them for their food and service.More
We ate lunch here a couple of times and it was fabulous! Extensive and exciting menu – both food and cocktails, and they make real lemonade too (one of my favourites.)
The location is very central and the inside dining room is beautiful; we did...outside on the terrace and that was very nice too.
Friendly staff; very sad to see them closing because of the restrictions on COVID-19 sarting – but hopefully they will be open again and thriving soon :)More
I think it is the most busy restaurant in bansko. I stayed for a week at the hotel above the restaurant and for dinner you must have a reservation if you want to eat . For lunch it is easier.we eat here every day for...lunch Big menu from pizza to meat and pasta the staff is not so friendly but the food is good and the prices are ok .More
Friendly staff, always busy, very comprehensive menu, everything looks good but their traditional Bulgarian dishes I find the best so far. Pizza and pasta also very good. Breakfast (resident only, is very good, buffet style). Probably best to reserve a table earlier in day even...if resident at hotel as always queues after 7.30pm to get a table and we've come out of school holiday time so resort is much quieter at moment. Food served 11am to midnight. Recommend a visitMore