We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
+1 809-552-0594
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent52%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travelers talk about
“burger” (83 reviews)
“gift shop” (14 reviews)
“shopping mall” (14 reviews)
Closed Now
All hours
CUISINES
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
DETAILS
Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
Service
Food
Value
Atmosphere
Write a Review
Reviews (2,894)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1 - 10 of 2,894 reviews

Reviewed 2 days ago via mobile

Lovely 😊 hotel and staff very friendly to greet you and to see you visiting there resort and hotel loved it and would recommend to anyone who wants to just have a relaxing and peaceful holiday alone or with company

Thank carmen0654
Reviewed 2 days ago via mobile

Visited after some shopping at the Palma mall. First impressions very small cafe compared to others around the globe. Also place is very dimly lit. We ordered food which was really nice however This was after a hour wait from ordering. Not really a issue...More

Thank Hobo14
Reviewed 4 days ago via mobile

We all go into Hard Rock restaurants expecting over priced food for a little experience. However, we found there was little experience to be desired in this very small location and the food was not good and extremely expensive. You might pop next door to...More

Thank Terrie B
Reviewed 1 week ago via mobile

The staff was so friendly and the food was excellent! A great change from the hotel food! The manager was kind enough to walk around and talk to us about our dinner and our trip. She asked us if we needed anything and to ask...More

Thank Rhiannon S
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear Rhiannon S, Thank you so much for your comments, we are so happy to read that you have one of our souvenir glasses and that you had a great time with us. It was a pleasure to host your meal during your vacations, we...More

Reviewed 1 week ago via mobile

Probably the best place we ate/drank in Punta Cana. The staff was very friendly in both the shop & the restaurant. The prices are good for a Hard Rock, and the drinks were inexpensive $5-6. Would definitely visit again!More

Thank Riley M
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank so much for your comments Riley M, we are so happy to read that you had a great time with us, we are sharing your comments with our staff in order to keep creating authentic experiences. Hope you come back and enjoy another meal...More

Reviewed 1 week ago via mobile

Excellent service and the staff very friendly...place was cleaned and the food was great....would go back soon...loved it

Thank mayra a
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you mayra a, for sharing your comments with us, we are so happy to read that you had a great time with us. We are going to share your comments with our staff in order to keep creating authentic experiences that rocks.

Reviewed 2 weeks ago via mobile

The place was very very small.. the wait staff was very slow, we ordered two rib plates and macaroni cheese and chicken. And the appetizers sample also a strawberry mojito a margarita and three Waters and the cost was $158... i question the bill from...More

Thank Clarence H
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you for sharing your comments with us Clarence H. We love really appreciate your feedback and you can be sure that we are taking care of all the details. Unfortunatelly, there is a legal tax of 18% plus a 10% of all the service...More

Reviewed 4 weeks ago via mobile

Loved the music and decor. Food options and quality was great. A bit pricier than I normally spend but Will probably dine again on special occasions.

Thank SamanthaBrocks
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Thank you for your comments SamanthaBrocks, we truly appreciate your comments and are going to share them with our staff in order to keep creating authentic experiences. Rock On!

Reviewed 4 weeks ago via mobile

The title says it all. If you've been to one, you've pretty much been to them all. The staff was very friendly here and that made all the difference. We had Kelvin and he made jokes and kept us updated on our food order and...More

Thank SSmiff_yo
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear SSmiff_yo, thank you for sharing your thoughts with us, we love to read that you had a great time here, we are sharing your comments with Kelvin and hope you visit us again when you come back to Punta Cana. Rock On!

Reviewed April 23, 2017 via mobile

this was a nice place to get a drink and listen to great tunes in the Dominican Republic. it was in a mall though

Thank Bradnvicki
Punta Cana C, General Manager at Hard Rock Cafe, responded to this review

Dear Bradnvicki, Thank you so much for your comments, it was a pleasure to host your drink time. Hope you come back in your next visit in Dominican Republic and will have the opportunity to visit us in our new location. Rock On!

Nearby
Nearby Restaurants
Pranama
229 reviews
.79 miles away
Passion by Martin Berasategui at Paradisus Palma Real
1,087 reviews
.56 miles away
Outback Steakhouse
349 reviews
.01 miles away
Nearby Attractions
Palma Real Shopping Village
1,397 reviews
.08 miles away
El Tour Caribe - Tours
441 reviews
.96 miles away
Ocean Adventures - Caribbean Pirates
1,071 reviews
.90 miles away
Ocean Adventures Punta Cana
181 reviews
.99 miles away
Questions & AnswersAsk a question
goinonholidays
Hi, I read on the Hard Rock Cafe website that there are bands there Wednesdays to Saturdays - is it the same band every night?
May 3, 2017|
Answer Show all 4 answers
Response from spanker | Reviewed this property |
sorry no idea
0
Votes
Jorge R
Hello; Is there any benefits (like special meal/beverages deals or discounts) of going to the Hard Rock Café when you're a guest at the Hard Rock Resort? Are they owned by the same? Thanks
October 11, 2016|
Answer Show all 12 answers
Response from John A | Reviewed this property |
I really could advise if there was. Sorry for my late response
0
Votes
Carolyn W
are there any resturants at the hard rock that serve lobster during october?
August 26, 2016|
Answer Show all 4 answers
Response from J L | Reviewed this property |
Not sure at all. Hard Rock Café itself wouldn't (a restaurant in a mall). As lobster is a seasonal treat, if I were you, I'd make a search in the web as where to find it fresh. Punta Cana might get some from other... More
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$9 - $23
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi, Accepts Discover, Highchairs Available
Good for
Large groups, Kids, Special occasions, Bar scene, Families with children
Open Hours
Sunday
11:30 am - 12:20 am
Monday
11:30 am - 12:20 am
Tuesday
11:30 am - 12:20 am
Wednesday
11:30 am - 12:20 am
Thursday
11:30 am - 12:20 am
Friday
11:30 am - 1:30 am
Saturday
11:30 am - 1:30 am
Location and Contact Information
  • Address: Calle Palma | Avenida Barcelo 57, Bavaro, Punta Cana 23000, Dominican Republic
  • Location: Caribbean  >  Dominican Republic  >  La Altagracia Province  >  Punta Cana  >  Bavaro
  • Phone Number: +1 809-552-0594
  • E-mail
Description
Located on the eastern most tip of the Dominican Republic, Punta Cana, a resort town and one of the Caribbean's top destinations, is home to the regions second Hard Rock Cafe and the seventh in the Caribbean.

Ideally situated in the Palma Real Shopping Village, a new high-end mall in Bavaro, Hard Rock Cafe Punta Cana offers its guests the authentic rock atmosphere and great American fare that has made the Hard Rock brand world-famous.

The 10,760-square-foot cafe features Hard Rock's outstanding menu, collectible merchandise and world-renowned memorabilia collection.
Key pieces of memorabilia on display include items from contemporary stars, such as a shirt worn by Gwen Stefani during a performance on "Saturday Night Live," a guitar donated by Dominican music legend Juan Luis Guerra, and a shirt worn by Latin icon Juanes during his 2006 tour, as well as items from rock legends Billy Joel and all three members of The Police.

THIS IS HARD ROCK