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Very disappointing. Serving staff did their best but the restaurant had taken in way too many people resulting in extremely slow service. Meals were served at all different times so we could not eat together. I was also disappointed with the amount of potatoes and...veg served with the burnt salmon! By the way we as a family never complain but this was ridiculousMore
we went for a family meal for our last night here in 2 years, absolutely awful! waited 1 hour 30 minutes for the food for it to be cold, completely the wrong order and all came separately, asked for drinks 4 times and even got...the drinks wrong, little bit didn't receive one at all ! 4 tables plus ours complaining about the service and food. slow service, not to mention the heavy set manager not liaising or compromising. also had to pay full price! children’s ice cream never came (2 course meal) absolutely disgusting, never ever go there!More
We entered the restaurant to hear other people complaining about the service. In a group of 3, Ordered 2 starters. After over an hour one came, the other ,a soup came 20 mins after. It was cold. Asked 5/6 times the staff where was our...mains . No one gave us an answer. Every single surrounding table made a complaint about the wait time and the quality of the food. We waited over 2 hours for our mains. Please don’t visit. This restaurant needs to run its service better. Staff were all over the place and there was no one to a set area. A couple behind us in the queue were served 30 mins before us.More
This is my first review on Tripadvisor but our experience last night here compelled me to forewarn anybody of thinking of trying Pinocchio to avoid at all costs. With the exception of the waitress who took our order, the staff were rude, surly and slapped...our jus food and drinks on our table when they eventually arrived. The manger, when we asked for menus after been seated 10 minutes since our arrival unbelievably asked why couldn’t we scan the menu of a QR code that was on a grimy dog-eared piece of paper on the table, hospitality indeed….
We should have taken this as our prompt to walk out, regrettably, we didn’t.
Please avoid this dump.More
Cannot think of anything good to say about this place. The service is incredibly poor, provided by inept waiters who do not make the effort to dress smartly, one of which did not wear his face mask covering his nose and we watched him remove...it when away from customers. This left us feeling very uncomfortable as to their hygiene standards. Wine and water bottles rudely plonked onto table and left unopened and unserved!! Food was bland, tasteless, unappetising in appearance and poorly presented on the plate. I can cook pasta better than that at home !! The kitchen was very noisy . The head waiter had the cheek to bring our change back to the table then assume he was being given it all as a tip, removing it from the table . Needless to say we left no tip and our advice to all would be to steer away from this place . There are plenty of other pizza and pasta places in Nerja .More
This place had been recommended to us. We didn’t have a reservation so had to eat inside apparently. 6 of us sat for dinner, with 2 more joining us for main course. Most of us were almost finished our mains while one was still waiting....No apology when it did eventually arrive. There was a gratuity service charges so we didn’t leave a tip. We all felt very unwelcome. We dealt with three members of staff…young dark haired lady, very nice & friendly.
Older, mid length wavy blonde hair…..ignorant, no apology. Older short man, dark hair, extremely rude. Would not recommend here.More
The service is terrible we had to ask the servers about 6 times if we found order food and then when we finally got to order it we got served separately so 2 of us had nearly finished before the other 2 people got their...food. When we paid the bill we got up to leave and one of the women that works there with long blonde curly hair ( such a rude person) came running after us with a waiter accusing us of not paying the bill luckily we had paid with revolut which shows the payment straight away, no apology she just walked away. Definitely not worth a visitMore