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Pinocchio

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
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What you can expect during your visit
  • Face masks required for staff in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
Italian, Pizza, Mediterranean, European, Tuscan, Central-Italian
FEATURES
Takeout, Parking Available, Television, Reservations, Outdoor Seating, Seating, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service
Reviews (1,532)
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989 results
Traveler rating
328
317
165
84
95
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Time of year
LanguageEnglish
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Traveler rating
328
317
165
84
95
Show reviews that mention
All reviews pizza lamb busy restaurant italian food well worth a visit terrace
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Reviewed today via mobile

We went there one night. Not much to do but still poor service and the food nothing special. Lasange like it had been frosen and heated in microwave.

Date of visit: January 2022
Helpful?
Reviewed yesterday

Food was amazing, fresh and cooked to perfection, would definitely recommend. Prices are reasonable for the area and the decor and service were lovely thank you

Date of visit: January 2022
Helpful?
Reviewed October 27, 2021 via mobile

Very disappointing. Serving staff did their best but the restaurant had taken in way too many people resulting in extremely slow service. Meals were served at all different times so we could not eat together. I was also disappointed with the amount of potatoes and...veg served with the burnt salmon! By the way we as a family never complain but this was ridiculousMore

Date of visit: October 2021
Helpful?
Reviewed October 27, 2021 via mobile

we went for a family meal for our last night here in 2 years, absolutely awful! waited 1 hour 30 minutes for the food for it to be cold, completely the wrong order and all came separately, asked for drinks 4 times and even got...the drinks wrong, little bit didn't receive one at all ! 4 tables plus ours complaining about the service and food. slow service, not to mention the heavy set manager not liaising or compromising. also had to pay full price! children’s ice cream never came (2 course meal) absolutely disgusting, never ever go there!More

Date of visit: October 2021
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Reviewed October 27, 2021 via mobile

We entered the restaurant to hear other people complaining about the service. In a group of 3, Ordered 2 starters. After over an hour one came, the other ,a soup came 20 mins after. It was cold. Asked 5/6 times the staff where was our...mains . No one gave us an answer. Every single surrounding table made a complaint about the wait time and the quality of the food. We waited over 2 hours for our mains. Please don’t visit. This restaurant needs to run its service better. Staff were all over the place and there was no one to a set area. A couple behind us in the queue were served 30 mins before us.More

Date of visit: October 2021
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Reviewed October 23, 2021 via mobile

This is my first review on Tripadvisor but our experience last night here compelled me to forewarn anybody of thinking of trying Pinocchio to avoid at all costs. With the exception of the waitress who took our order, the staff were rude, surly and slapped...our jus food and drinks on our table when they eventually arrived. The manger, when we asked for menus after been seated 10 minutes since our arrival unbelievably asked why couldn’t we scan the menu of a QR code that was on a grimy dog-eared piece of paper on the table, hospitality indeed…. We should have taken this as our prompt to walk out, regrettably, we didn’t. Please avoid this dump.More

Date of visit: October 2021
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Reviewed October 10, 2021

Cannot think of anything good to say about this place. The service is incredibly poor, provided by inept waiters who do not make the effort to dress smartly, one of which did not wear his face mask covering his nose and we watched him remove...it when away from customers. This left us feeling very uncomfortable as to their hygiene standards. Wine and water bottles rudely plonked onto table and left unopened and unserved!! Food was bland, tasteless, unappetising in appearance and poorly presented on the plate. I can cook pasta better than that at home !! The kitchen was very noisy . The head waiter had the cheek to bring our change back to the table then assume he was being given it all as a tip, removing it from the table . Needless to say we left no tip and our advice to all would be to steer away from this place . There are plenty of other pizza and pasta places in Nerja .More

Date of visit: October 2021
Helpful?1  
Reviewed October 6, 2021 via mobile

Superb food and service. Been many times and will definitely be back. One of the best family restaurants in Nerja. Highly recommended.

Date of visit: October 2021
Helpful?
Reviewed October 2, 2021

This place had been recommended to us. We didn’t have a reservation so had to eat inside apparently. 6 of us sat for dinner, with 2 more joining us for main course. Most of us were almost finished our mains while one was still waiting....No apology when it did eventually arrive. There was a gratuity service charges so we didn’t leave a tip. We all felt very unwelcome. We dealt with three members of staff…young dark haired lady, very nice & friendly. Older, mid length wavy blonde hair…..ignorant, no apology. Older short man, dark hair, extremely rude. Would not recommend here.More

Date of visit: October 2021
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Reviewed September 22, 2021

The service is terrible we had to ask the servers about 6 times if we found order food and then when we finally got to order it we got served separately so 2 of us had nearly finished before the other 2 people got their...food. When we paid the bill we got up to leave and one of the women that works there with long blonde curly hair ( such a rude person) came running after us with a waiter accusing us of not paying the bill luckily we had paid with revolut which shows the payment straight away, no apology she just walked away. Definitely not worth a visitMore

Date of visit: September 2021
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Questions & Answers
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904christianneb
December 7, 2019|
Answer
Response from glossybikertoo | Reviewed this property |
You will need to contact the restaurant directly.
0
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DayTrip50894919050
November 18, 2019|
AnswerShow all 4 answers
Response from gill009 | Reviewed this property |
I think you might have to book new years eve
0
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Frequently Asked Questions about Pinocchio

Yes, Pinocchio offers takeout services.

Yes, Pinocchio is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Pinocchio is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4