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Western Sizzlin Steak & More

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1916 Congo Rd, Benton, AR 72015-2704
11:00 am - 9:30 pm
Open now
All hours
Sun - Sat 11:00 am - 9:30 pm
More Info
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36 Reviews from our TripAdvisor Community

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Time of year
Showing 36: English reviews
1 review
1 of 5 stars Reviewed 2 weeks ago

Service was terrible, food was cold and horrible. All the staff were very young and immature, very unprofessional with no supervision. They asked for a tip while I was paying???..before I had eaten. This used to be one of my favorite places to eat, but I won't go back. Worst experience at a restaurant ever.

Thank Donny R
Benton, Arkansas
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

I have not been here for about 6 years and thought I'd try it again. The Buffett was very good with fresh food and a nice verity to choose from. The staff went out of their way to make sure you didn't need anything . Would go back again for certain !!

Thank chuckles357
Alexander, Arkansas
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2016

The food never seems to be fresh and the variety isn't all that great. rolls are never fresh. just not what you would expect from a food bar.

Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 27, 2016 via mobile

Growing up we weren't to Western Sizzlin every week and since my last experience I won't ever go back! There is nothing on the buffet and what was there was old and soggy and when you tell someone about it their response is "that it's fresh, just came out!" Horrible customer service!

1 Thank THOMAS G
Benton, Arkansas
Level Contributor
52 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

Makes it easy to take family out for a birthday meal when you eat free on your birthday. Meals are nothing special , generic for the most part , kinda $$$. Service is good 1:3 visits. You can reserve a room for get togethers and wait staff do give great personal service to the room of guest.

A TripAdvisor Member
4 of 5 stars Reviewed May 25, 2016 via mobile

We have been eating here about twice a month for quite a while now. Food is always good, the best salad bar anywhere, dessert bar is good with great choices. Cashiers and wait staff are always friendly and efficient. My favorite food item is the fried fish, always tasty. Today's fish was good but cold, so after a couple of... More 

Thank A TripAdvisor Member
Apopka, Florida
Level Contributor
251 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed April 26, 2016

The food was good as well as the service but everything else needs to be updated. The wait staff was very attentive and let our group use the banquet room for our lunch get together.

Thank researchtraveler2010
Vilonia, Arkansas
Level Contributor
31 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

Excellent salad bar...great service...good hot bar...good price...nasty bathrooms! The salad bar was very cold with a large variety of stuff to add to your salad--and the option to have caesar salad. Restaurant was very clean, but the bathrooms need an overhaul!! One of the toilets in the women's bathroom was leaking water--the floors were not clean--it was just all around... More 

Thank sped2teach
Hot Springs, Arkansas
Level Contributor
262 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed April 6, 2016

I've tried three different Western Sizzling locations in Arkansas, and each has similar shortcomings. The restaurants are never quite clean, the buffets are not kept fresh and well stocked, and the food quality is questionable. Some locations have a monopoly, but Benton has lots of options you will enjoy much more. Avoid if you can.

Thank Jack B
San Antonio, Texas
Level Contributor
34 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 28, 2016

Didn't like having to ask for plates. TVs in all of the booths so you could watch your own channel was nice. The salad bar was my favorite and everything on it was very fresh. The tea was very good. There is a dessert bar that is included as well. There are a lot of fried foods and starches. They... More 

Thank 23Lester45

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
American, Steakhouse
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Takeout
Good for
Large groups, Families with children
Open Hours
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
Location and Contact Information
  • Address: 1916 Congo Rd, Benton, AR 72015-2704
  • Location: United States  >  Arkansas (AR)  >  Benton
  • Phone Number: 501-778-9656

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Western Sizzlin Steak & More and other visitors
2 questions
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Questions? Get answers from Western Sizzlin Steak & More staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?