We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Shop 10 & 11, Amau Mall & Apts | Saleufi, Apia, Upolu, Samoa
29595
Website
Today
10:00 am - 12:00 am
Open now
All hours
Hours:
Mon - Thu 10:00 am - 10:00 pm
Fri 10:00 am - 12:00 am
Sat 10:00 am - 10:00 pm
More Info
Add Photo Write a Review

16 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 16: English reviews
Whangaparaoa, Auckland, New Zealand
Level Contributor
19 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 11, 2016

Good subs and fried chicken, great stop for a fast cheap meal. located underneath the Amau apartments. There is also n Ice cream parlor in the same complex.

Helpful?
Thank Kyle S
Jerms D, Owner at NELLA'S, responded to this review

Thank you for your review. Please continue to support us when you can as we continue to grow... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed March 21, 2016

The food was good, and the staff friendly. We had fried chicken pieces and were given a choice of small or large. The large pieces were a meal in themselves, but a little tough. Not the little bantam pieces you get at KFC Australia. Restaurant was clean and tidy. Lots of tables to sit and relax

Helpful?
Thank Peter H
Jerms D, Owner at NELLA'S, responded to this review

Thanks for your review. We will continue to serve our customers with consistency as we continue to work on overall service. Hope to see you again. More 

Apia
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2016

Nella's has one of the best deep fried chicken in Samoa. Their new jerk and grill is quite tasty also and well worth a try. You may need to wait a little for your order, but they're improving each time we visit.

Helpful?
Thank Lani V
Jerms D, Owner at NELLA'S, responded to this review

Thank you for your review. We continue to get better with reviews from our customers while tightening internal policies & procedures along with Staff Training. Hope to see you soon. More 

Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 12, 2015

This was right underneath where we stayed with my family in August and having 2 kids when my husband takes the car, we have no choice but come down for a feed only to find super slow service, snobbish looks and to sum it all up we were given the driest tasteless chicken. This was our first time and was... More 

Helpful?
Thank Nicky J
CustomerCare_NELLAS, Owner at NELLA'S, responded to this review

Hi Nicky J, At Nella's we always endeavour to serve our customers as best as possible. Your review further enforces the fact that we should be more stringent in ensuring our customers are looked after at every visit. Since your visit in August we have made significant changes to internal policy, menu and staffing to ensure the experience you have... More 

Wellington, New Zealand
Level Contributor
62 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 22, 2015

Nella's was an okay stop to satisfy the belly, but I wouldn't say it was the best spot to grab some food. It's a good cheap and cheerful alternative, but don't go there if you're after fancy food.

Helpful?
Thank Diogo F
Wellington, New Zealand
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 1, 2015

if you're in town and looking for something to take away go here. Its good solid but simple takeaways thats above most places in Apia

Helpful?
Thank dusky_maiden10
Ocho Rios, Jamaica
Level Contributor
38 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 6, 2014

Great Fish !!! Very quick service... I must applaud the owners for crafting a balance between the two cultures to create this taste..Jamaican food is spicy and for them to be able to satisfy almost everyone is great!!!

Helpful?
1 Thank June F
2 reviews
4 of 5 stars Reviewed August 1, 2014

After visiting almost every restaurant in both Upolu & Savaii in search of the best fried chicken I can safely say that Nellas chicken beats the competition by a long shot. My meal has always come out fresh from the fryer. Chips are amazing, free drink refills, open late. If you like your fried chicken don't waste your time anywhere... More 

Helpful?
Thank Michael T
Sydney
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 11, 2014

I liked the restaurant, it was big, clean, quiet. They had a good selection of value meals/combo meals and our meals came out fairly quickly. I was just hoping for more flavour. We ordered chicken and also a burger. I had expected something spicy, maybe even a little zing.... unfortunately I found it to be bland. However, the servings were... More 

Helpful?
Thank Ms_eLLLe
Apia, Samoa
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 27, 2013

Had originally a meal for one but it could be he was too into listening to the music he hearing was not in tune to my request. And they should really employ more professional and skilled people one servers with long nails and no gloves....got my point. Also the food was great but please makes sure they actually know what... More 

Helpful?
Thank Rosemarie2685
CustomerCare_NELLAS, Owner at NELLA'S, responded to this review

Thank you for your review. At Nella's all employees are required to have short nails without nail polish etc, to ensure this is adhered to, we do nail inspection twice weekly. All employees use stainless steel tongs for cooked food handling & do wear gloves for raw food handling. We will look into your observations and address them accordingly, as... More 

Travelers who viewed NELLA'S also viewed

 

Been to NELLA'S? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Caribbean, Fast Food, Jamaican
Meals
Lunch, Dinner
Restaurant features
Seating, Takeout
Good for
Families with children
Open Hours
Monday
10:00 am - 10:00 pm
Tuesday
10:00 am - 10:00 pm
Wednesday
10:00 am - 10:00 pm
Thursday
10:00 am - 10:00 pm
Friday
10:00 am - 12:00 am
Saturday
10:00 am - 10:00 pm
Location and Contact Information
  • Address: Shop 10 & 11, Amau Mall & Apts | Saleufi, Apia, Upolu, Samoa
  • Location: South Pacific  >  Samoa  >  Upolu  >  Apia
  • Phone Number: 29595

Questions & Answers

Questions? Get answers from NELLA'S staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?