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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$14 - $20
CUISINES
African, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,275)
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1,029 results
Traveler rating
755
195
47
22
10
Traveler type
Time of year
LanguageEnglish
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Traveler rating
755
195
47
22
10
Show reviews that mention
All reviews seafood bisque duck liver pate mezze platter pavlova rack of lamb karoo lamb steak bread coopmanhuijs hotel side dishes excellent food great dinner our waiter wine list lovely evening fine dining neal
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Reviewed 1 week ago via mobile

It was a shortened menu due to Covid-19, but it is understandable as this is what many restaurants need to do to survive. But there was still ample choice. Duck liver pate for starters, beef fillet for main and cheesecake were all very well prepared...and served. Service was friendly and efficient.More

Date of visit: November 2020
Helpful?
Reviewed 5 weeks ago via mobile

The pastries are so fresh and the coffee is strong and delicious. The french toast is fluffy and drizzled with just the right amount of syrup. We enjoyed every single meal we had at Helena's restaurant and the service was incredible.

Date of visit: October 2020
Helpful?1  
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded 4 weeks ago

Dear DarrenFord_za, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to welcoming you back! Best regards Heidi Opperman

Reviewed October 11, 2020

It was our first time visiting Helena's restaurant. The service was excellent from the beginning to the end. They welcomed us with open arms and made sure our experience were one to remember. Thank You to all the staff that helped me with the arrangements...and made sure my sister enjoyed her evening to the fullest. The food was to die for and the waiters did an excellent job. I would highly recommend Helena' s Restaurant and come back for the breakfast.More

Date of visit: October 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded 4 weeks ago

Dear Jeandre Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to welcoming you back! Warm regards Heidi Opperman

Reviewed October 10, 2020

The service, hospitality and ultimately the food was excellent and I would definitely visit Helenas again and also recommend it!

Date of visit: October 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded October 10, 2020

Dear JW Son, Many thanks for the visit to Helena's Restaurant and for the lovely review. We're delighted to hear that you had a wonderful time with us! Warm regards Heidi Opperman

Reviewed October 9, 2020 via mobile

A special thank you to Neal & toto for their exceptional hospitality. The food was phantasmagoooories. 5stars to the Chef. The Lamb Shank was one of the best that I've had. The chef surely knows his works around in the kitchen. I surely will be...back for Breakfast and to try the Napolitana pasta that the restaurant has on special.More

Date of visit: October 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded October 10, 2020

Dear Charmain P, Thank you for dining with us and for taking the time to share the reflections of your experience. We cannot be happier to read that all elements of your experience with us was able to live up to expectation from the luxurious...More

Reviewed October 9, 2020

It was our first time to dine at Helena's Restaurant, we attend my grand child's 21st Birthday at the restaurant. I would highly recommend this restaurant to anyone. From the welcoming at the reception right through to the waiters serving us was the best and...5star quality of hospitality. It felt like I was dining at home. A place that I would call home away from home.More

Date of visit: October 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded October 10, 2020

Dear Charmaine, Thank you for your positive comments. I am so glad to hear that you enjoyed everything this beautiful restaurant has to offer! It was indeed a honor to be able to be part of this celebration and making it a memorable for you!...More

Reviewed September 27, 2020

We've lived in Stellenbosch for a decade and a half and have always known about this place, but never entered because it seemed too fancy for us from the outside - it is the restaurant of a 5-star hotel, after all. One day we simply...decided to go in for a change - and while we were right that it was very fancy, it was also extremely comfortable and we felt very welcome. The atmosphere in the building is very upper class and serene, and the atrium in which we were seated was breathtaking. The waitress who served us (Kudzai was her name) was very friendly and very knowledgeable - not just about the food, but also about the hotel and its history. On her recommendation, we had a starter mushroom risotto and a lamb neck main, and both were absolutely scrumptious. The chef even came out of the kitchen afterwards to hear our thoughts (he was very courteous). The cappuccino and wine we had were also fantastic. Highly recommended!More

Date of visit: August 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded October 3, 2020

Dear Haiko N, Many thanks for the visit to Helena's Restaurant and for the lovely detailed review. We're delighted to hear that you had a wonderful time with us, and that you experienced and enjoyed so much of what we have to offer! Kudzai is...More

Reviewed September 19, 2020

Busy street but was offered underground parking. Luckily found a parking. Inside service very friendly and the lamb neck is a superb choice. A good choice for a cosy quiet evening.....

Date of visit: September 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded October 3, 2020

Dear DmnVuy001, Many thanks for the visit to Helena's Restaurant and kind words, we are delighted to hear that you are taking away such fond memories of your time with us and hope that you will visit again. Warm regards Heidi Opperman

Reviewed September 15, 2020

It was our second visit since lockdown started. Each time the food was delicious, the service friendly and professional and the atmosphere is smart but cosy. Both times were were served by Neal whom we can strongly recommend! His service was superb! At Helena's you...get Manor House style and service like you live there! We'll definitely visit again!More

Date of visit: September 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded September 19, 2020

Dear Jolanda, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Neal is truly a gem to have on our team! We count ourselves lucky for customers like you. We...More

Reviewed September 1, 2020

My family had an awesome time with great food and good service I will recommend the venue and the restaurant any dayMore

Date of visit: September 2020
Helpful?
General_Manager1806, General Manager at Helena's Restaurant, responded to this reviewResponded September 3, 2020

Dear RobScriven, Thanks for leaving us such a wonderful review. We are glad that you enjoyed all Helena's has to offer, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement...More

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