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The Island Cafe

Sawtooth Lane | Thesen Islands, Knysna 6570, South Africa
+27 44 302 5746
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Overview
  • Excellent43%
  • Very good29%
  • Average14%
  • Poor6%
  • Terrible8%
Travelers talk about
“lamb” (4 reviews)
“burger” (4 reviews)
Open Now
7:00 AM - 9:00 PMAll hours
CUISINES
International, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Sawtooth Lane | Thesen Islands, Knysna 6570, South Africa
All Details
Write a ReviewReviews (131)
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11 - 20 of 112 reviews

Reviewed April 11, 2017

Great setting, with good coffee. Comfortable, warm environment that gives a feeling of holiday. Beautiful décor and affordable selection of eats. Would have love to try the Butternut Cheesecake though!

Thank _sadesp
Reviewed March 22, 2017 via mobile

I had a fantastic experience at The Island Cafe, our waitress Vivian was excellent and very attentive. The atmosphere was superb, the ambiance created by the old turbine machinery still on the restaurant floor is one of nostalgia and wonder. The deco is truly fabulous,...More

Thank Superbazzz
Reviewed February 26, 2017 via mobile

Our waitress was terrible . Got the order wrong and had zero personality. Very disappointing. The floors were also grubby and empty tables hadn't been cleared.More

1  Thank Matthew Z
Chris S, General Manager at The Island Cafe, responded to this reviewResponded February 28, 2017

Dear Matthew I am very disappointed that our waitress was terrible, got your order wrong and had zero personality. This must have been her "off" day. We apologise for the inconvenience caused, this is not the norm. I have addressed the clearing of tables and...More

Reviewed February 23, 2017

Admittedly, we were a large group (10) and hadn't booked but they weren't busy. They clearly attend to hotel guests long before any attention is placed on outside eaters. Took forever for a table - we started moving tables and chairs around ourselves! However, food...More

Thank James D
Chris S, General Manager at The Island Cafe, responded to this reviewResponded February 28, 2017

Dear James Thank you for your feedback. We have no excuse for not attending to you attentively and with helping hands. There is no excuse for the lack of management presence and sense of urgency. I have addressed this with the team and assure you...More

Reviewed February 6, 2017 via mobile

This charming restaurant is close to our accommodation on Thesen Island. We sat outside and enjoyed a decent cup of coffee in front of one of the canals. The service was quick and efficient. My salmon and rocket open omelette was delicious. The breakfast voucher...More

Thank Carla_Harare
Reviewed February 5, 2017

We visited on a late Sunday afternoon, without a booking, when it was very quiet and then sat in the bar area having walked through the restaurant area to the pub end past the old turbines. We hadn't realised it's part of the Turbine hotel...More

Thank Dancingthroughchaos1
Reviewed January 19, 2017

We were seated next to the old steam turbine in this converted power plant. The décor was very interesting and original. The service and food were excellent. Highly recommended!

Thank elvistoo
Reviewed January 18, 2017 via mobile

Had a brunch here, i have not had such slow and inefficient service in a long time. The do benefit from the captive audience of the hotel. There is one staff member who seems to know what they are doing the rest are just wandering...More

Thank Bryan A
Reviewed January 6, 2017

Our supper for four was a bit disappointing. Service was quite slow and waiters seemed either disorganised or untrained. If a manager was on duty we never saw one. Food was very tasty and well presented BUT arrived on cold plates and food partially warm,...More

Thank MalkieM
Reviewed January 2, 2017 via mobile

We stopped at The Island Cafe for "quick" lunch. The restaurant was busy but we were able to get a table after a few minutes. We placed a drinks order that was delivered to our table within a few minutes. We then placed our food...More

Thank Marthin G
Chris S, General Manager at The Island Cafe, responded to this reviewResponded January 5, 2017

Dear Martin G Thank you for your valued feedback. The day in question was busy however there is no excuse for the service you received. I was the manager who arranged the wine and my sincere apology that this long wait was extended with your...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Breakfast, Drinks, Dinner, Brunch
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Accepts Credit Cards
Good for
Romantic, Scenic view, Families with children
Open Hours
Sunday
7:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Location and Contact Information
  • Address: Sawtooth Lane | Thesen Islands, Knysna 6570, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Knysna
  • Phone Number: +27 44 302 5746
  • E-mail
Description
This 90 seat restaurant at The Turbine Hotel creates a totally unique environment for all meals. Tables overlook the canal, pool deck or are nestled between the original refurbished turbines. Warm open fireplaces and majestic sliding glass doors allow us to maximize and match the ambiance and weather conditions. The Island Café has won the prestigious 2011/12 Diners Club Platinum Awards.Open daily for Breakfast, Lunch & Dinner
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