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Waterside Grill &Bar

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406 Herolds Bay Road | Oubaai, George 6529, South Africa
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75 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Vanderbijlpark
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 5, 2016

Very slow service, you always have to look for your waiter which she has been disappeared for almost 10 to 15 min. And very cold welcome from the waiter.

Helpful?
Thank rfm2016
1 review
1 of 5 stars Reviewed May 26, 2016 via mobile

We came to George on business and stayed one night at Oubaai Hotel. Made a reservation for dinner at Waterside Grill, soon as we booked in at 3pm. Went to restaurant at 7pm, no reservation on record, but they found us a table . We were shown to a table and stat down for about 10 minutes without being given... More 

Helpful?
Thank Lucinda B
Cape Town Central, South Africa
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 3, 2016

restaurant need improvement. Order an expensive seafood bisque with French baguette, but the soup is too watery to be called bisque. There is no presentation and no garnishing, they even give me dessert spoon for my soup! I then ask for my French baguette that suppose to come with my soup, it only arrive 10 min after I told them,... More 

Helpful?
Thank Cola0452
Vanderbijlpark, South Africa
Level Contributor
36 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 26, 2016 via mobile

The food was really delicious but the waiters can be more informed with regards to what the menu has to offer. In short, you are guaranteed a delicious meal, but the service are slightly lacking...

Helpful?
Thank FrancoisedP
OubaaiHotel, Director of Sales at Waterside Grill &Bar, responded to this review

Thank you so much for your valued feedback! We are pleased that you enjoyed our cuisine and would like to assure you that this is not the level of service we strive to achieve and your feedback will be instrumental in improving our service. Thanks again and we hope to see you back soon. More 

George, South Africa
Level Contributor
6 reviews
2 of 5 stars Reviewed March 31, 2016

Disappointing. We have been to the Waterside many times and enjoyed it, especially the selection of fresh fish. This year no fresh fish displayed, and when we sat down were given a plastic menu card, so already we were on alert. The steak was tough, the chicken dry. We will not be returning

Helpful?
Thank margaretwS1191LD
Cape Town, South Africa
Level Contributor
27 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

We stayed at the hotel for easter break and went for dinner one of the evenings. The restaurant has a nice ambience and things ran smoothly. Our meal was very good and the service we received was very good. We had an enjoyable evening and the restaurant was reasonably priced. Menu has pastas and various steaks on offer which is... More 

Helpful?
Thank Anton D
England
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed March 6, 2016

We had booked two meals in this restaurant but only ate there once. Why? We were part of a group of 14 on a golf tour. 6 received either the wrong meal or a badly cooked meal, staff did offer to put things right but as we had waited so long in the first place no one could be bothered.... More 

Helpful?
Thank Grampsuk
1 review
1 of 5 stars Reviewed February 27, 2016 via mobile

We booked 4 months in advance for our wedding anniversary. We phoned to confirm a few weeks before. When we arrived they had no idea who we were. After an embarrassing argument with a disgruntled looking overweight "supervisor" we eventually forced our way to a table. We ordered a bottle of overpriced wine and a starter to share. For main... More 

Helpful?
Thank 223georger
West Malling, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed February 7, 2016

Attractive circular building, with plenty of window tables. Short but appealing menu, good wine list, friendly service. Excellent value.

Helpful?
Thank PAUL M
OubaaiHotel, Front Office Manager at Waterside Grill &Bar, responded to this review

Dear Paul M Thank you for your feedback on your dining experience at Oubaai! We are pleased that you enjoyed your meal there. Waterside is our signature restaurant and we are very proud of the dining experience that our guests are able to enjoy there. We hope to welcome you back to Waterside soon! Kind regards Natalie Bright More 

Cape Town, South Africa
Level Contributor
90 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed January 4, 2016 via mobile

We have been going to Waterside Grill for years now as my husband is an Oubaai Golf Club Member. Last night we took some friends there. We booked at 11am already, they could not find our booking. The service was extremely poor. It is clear that they are all tired & not in the mood to work, they even said... More 

Helpful?
Thank jua83

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Cuisine
Steakhouse
Meals
Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Outdoor Seating, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children
Location and Contact Information
  • Address: 406 Herolds Bay Road | Oubaai, George 6529, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  George

Questions & Answers

Questions? Get answers from Waterside Grill &Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?