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Idaho Spur Steak Ranch

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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Steakhouse, Fast Food, Barbecue
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Reservations, Takeout, Outdoor Seating, Parking Available, Validated Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Seating, Wheelchair Accessible
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Reviews (14)
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1 - 10 of 12 reviews
Reviewed February 16, 2018

We visited Cradle Stone Spur for the first time on Valentines day. The meal was very tasty and we had a pleasant evening, until my husband went to the bathroom. He returned fairly quickly and said that they were smelly and dirty. Bit of a...More

Date of visit: February 2018
Thank karenG9281WW
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded March 1, 2018

Dear karenG9281WW, Thank you for taking the time to review our Idaho Spur Restaurant. We are sorry to hear that this was your experience. We'll certainly inform management to ensure that any necessary changes are made. If you would like to discuss this further, please...More

Reviewed February 25, 2017 via mobile

It is hardly surprising that, on a Saturday morning at Cradlestone Mall in Mohale City, while doing month end shopping with a todler in tow, we land up having brunch at Idaho Spur. Yes, the menu is comprehensive (it is a Spur Steak Ranch),the seating...More

Date of visit: February 2017
Thank Andre R
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded May 18, 2017

Dear Andre R, Thank you so much for taking the time to send us your feedback. We're so happy to hear that you enjoyed your time with us and that Mike provided you with such excellent service! We look forward to having you back again...More

Reviewed January 6, 2017

This Spur could be so much better. It is well positioned - just inside one of the entrances to Cradlestone Mall. It is bigger than you first think as the inside curves around to a lovely outside and safe play area. It even serves draught...More

Date of visit: January 2017
Thank Susan V
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded January 27, 2017

Dear Susan V, Thank you for your review of our Idaho Spur Family Restaurant. We appreciate your feedback and hope to see you again, soon. Kind regards, Spur Steak Ranches

Reviewed November 9, 2016 via mobile

Ordered lamb chops. Asked for medium grill. Got served over done, dry and old lamb with smash potato. Service was poor as well considering the restaurant was not full.

Date of visit: November 2016
Thank Mathews T
Reviewed June 27, 2016

Prices are good and the children's play area is safe and keeps them busy without the "what can I do?"More

Date of visit: June 2016
Thank 504cliveg
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded July 12, 2016

Dear 504cliveg, Thanks so much for taking the time to send us your feedback of Idaho Spur. We are delighted that your experience was an positive one. Our little warriors are very important to us, we are thrilled that they were kept safe while having...More

Reviewed May 26, 2016

We spend the eveing with friens and decided to take a seat at the Spur. We all ordered steak. It was almost impossable to distinghuise the various cuts as all were basted and tasted and looked the same. The steaks were served with no salad...More

Date of visit: May 2016
Thank RiaanSouthAfrica
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded June 7, 2016

Dear RiaanSouthAfrica, Thank you for taking the time to review Idaho Spur. We are sorry to hear that this was your experience - we appreciate the feedback. If you would like us to discuss this further with you, please do forward this on, together with...More

Reviewed March 16, 2016

I had ribbs in this restaurant and I realized, but too late, that they were completely different from the ribbs in the menù. They were brown and disgusting, I could taste only the barbecue sauce! After few minutes I got out of the restarant, I...More

Date of visit: March 2016
1  Thank Pattykiari1980
Spur_Steak_Ranches, Guest Relations Manager at Idaho Spur Steak Ranch, responded to this reviewResponded March 31, 2016

Dear Pattykiari1980, we are very concerned about the food and service you experienced at Idaho Spur. Hygiene is very important to us and we would like to look into this further. Please email us a copy of this review along with your contact details to...More

Reviewed December 22, 2015

Food was terrible & kids were bored with the play area. The waters had to be called all the time as they didn't come to the table. She was also annoyed when called.

Date of visit: December 2015
Thank nay292015
Reviewed October 18, 2015 via mobile

A nice day out with friends but a shadow casted by bad service. Waited 40 min for our order to be taken and another 30 for the food to arrive. Ordered a kiddie meal that did not arrive at all. Eventually had to re-order the...More

Date of visit: October 2015
Thank Alta J
Spur_Steak_Ranches, Digital Customer Relations at Idaho Spur Steak Ranch, responded to this reviewResponded October 30, 2015

Dear Alta J, We appreciate your feedback for Idaho Spur. Customer service is extremely important to us and we apologise for the level of service you received on your visit. Please would you send us your contact details for our customer care team to address...More

Reviewed October 18, 2015 via mobile

I think that says it all. Proper tip should be -10%. At least the children could play. Definitely a 1 visit only destination.More

Date of visit: October 2015
Thank Heinrich R
Spur_Steak_Ranches, Digital Customer Relations at Idaho Spur Steak Ranch, responded to this reviewResponded October 30, 2015

Dear Heinrich R, Thank you for taking the time to review Idaho Spur. We do apologize that service was not up to your standard that evening. If you would like to discuss this matter further, please get in touch and share this review with our...More

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