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There aren't enough food, service, value or atmosphere ratings for Shu Sushi Ramen and Grill, Arizona yet. Be one of the first to write a review!

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CUISINES
Japanese, Asian, Korean
Reviews (3)
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Reviewed April 9, 2021

We dined here on a Thursday evening not a weekend night to clarify where I am coming from this rating. My husband and I ordered each a handroll appetizer. We both ordered the bento box, he ordered hot sake and I ordered hot green tea....Sounds reasonable right??? Ok, so waiting for our drinks and appetizer. Waiting, waiting, waiting. Finally the drinks come. His sake is warm, not hot and my tea was just fine. I tried to get a server's attention to please warm his sake but couldn't get anyone's attention. Waiting, waiting, waiting and now, our soup and salad come along with MY appetizer hand roll. "My husband is missing his hand roll" to which the server replies "it is coming" "Would you kindly warm the sake and may I also have a fork, please?" Waiting ,waiting, waiting. I had to flag down another server for my fork again. Now the rest of the meal is delivered after waiting, waiting, waiting. Again I ask about the other handroll THAT WAS SUPPOSED TO BE AN APPETIZER! Again I was told it was coming. We were nearly done with our meal when his appetizer was delivered to our table. Timing and delivery of the meal needs to be addressed. The restaurant was not busy. Food was good but serving and timing of the meal leaves a lot to be desired.More

Date of visit: April 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 5, 2020 via mobile

We recently got take out since we can’t sit and eat right now. Recommend by a neighbor and can say they did not disappoint! Las Vegas roll was probably the best one I’ve had to date, and my husband loved their chunky tuna roll! Can’t...wait to try them again!More

Date of visit: April 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 2, 2019

Craving Ramen? This might place might be your answer. Bit of a hole in the wall, wasn't expecting much. I will say, it seems they take pride in making good food with fresh ingredients. You can sit at the Sushi Bar or grab a table....I'm not a huge Sushi fan, was happy to see so many options on the menu. Pot Stickers to Pork Katsu, something for every taste. I ordered the Gyoza appetizer and for dinner the Spicy Chicken Ramen, too much food for me. The Ramen bowl was spicy, delicious and freakin huge. Tasted my friends Udon noodles (Chicken Katsu Udon), very fresh and again, a huge portion. One minor complaint - one of the workers brought in several small "hyped up" children who were running around, kind of ruined the atmosphere. Other than that it was money well spent, would return again.More

Date of visit: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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