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Factory Steak and Lobster

Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
+506 2208 2145
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“lobster” (24 reviews)
“surf and turf” (6 reviews)
Open Now
11:59 AM - 3:00 PM Hours
CUISINES
Steakhouse, Seafood, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
All Details
Write a ReviewReviews (596)
Traveler rating
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1 - 10 of 195 reviews

Reviewed 4 days ago via mobile

Beautiful place, food delicious but very pricey. We had appetizers: lobster/shrimp ceviche with avocado and lobster soup; and main course the chefs suggestion: ribeye and lobster tail with mushrooms and potatoes

Thank Durishak
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded yesterday

Dear Durishak, We are grateful with your comments. It is very important for us that our clients feel pleased as you did in Factory Restaurant. We hope your visit as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 3 weeks ago via mobile

This was the first night of our Tauck Costa Rica tour. It was awesome. Great food, lots of fun for a family environment. Juan Carlos was our waiter and he was second to none. Please ask for him by name because he is attentive, personable,...More

1  Thank Brian V
Reviewed 3 weeks ago via mobile

We ate here on the first evening of our Tauck Bridges tour of Costa Rica. The food was delicious and the service was excellent. Our waiter was entertaining and very attentive. I would highly recommend this for a large group. There were 11 of us...More

Thank Pat P
Reviewed 4 weeks ago

I ate at the Factory while stating at the Intercontinental. The service was great and the food and desert was awesome. After a trying day of business this restaurant was a port in the storm

Thank Patrick M
Reviewed 4 weeks ago via mobile

We enjoyed a wonderful meal at Factory. The food was great and our server Juan Carlos was outstanding, entertaining and attentive. The steaks and seasonings were delicious.

Thank Murt6570
Reviewed July 4, 2018

We ate here last night with a fixed dinner menu due to this being arranged by Tauck Tours. I had the octopus caparcio followed by tenderloin and for dessert the cheesecake. The food was very good, artfully presented and well seasoned. I ordered the tenderloin...More

Thank Hans H
Reviewed June 6, 2018

We dined at this restaruant on a Sunday afternoon. We were the only patrons at that time. The service was great, and the food delicious. Highly recommend!

Thank DocTK
Reviewed June 1, 2018 via mobile

Excellent food and service. Mario de server was great . Highly recommended. The wine was delicious , the best meat ever. Lobster is great too

Thank Liana C
Reviewed May 21, 2018 via mobile

We had a wonderful dinner, grilled lamb chop,and rib eye as our main dish. Carlos provided us with great service!

Thank hsiehb2016
Reviewed April 30, 2018 via mobile

While the second visit was better still not impressed. Decent but far from other places nearby. Perhaps will return but maybe not.

Thank Double V
Ricardo M, General Manager at Factory Steak and Lobster, responded to this reviewResponded May 12, 2018

Dear Double V, Thank you very much for sharing your comments with; our only purpose is our clients satisfaction and all your comments help us improve. We hope you can visit us soon. Best regards, Ricardo Menendez General Manager

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Ask a question
Questions & Answers
jlm863
October 26, 2016|
AnswerShow all 2 answers
Response from Eduard S | Property representative |
Dear jlm863, Some of our dishes do have coriander in it, but just alert the waiter when ordering so we will be extra careful with it. Hope you visit us very soon. Best Regards, Eduard Soler Food & Beverage Manager
0
Votes
MGG25
May 5, 2015|
AnswerShow all 3 answers
Response from Ricardo M | Property representative |
Dear guest, unfortunatley we dont have any gluten free option on Factory, however, we have more options on The Market Restaunrat right next to Factory.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$20 - $45
Meals
Lunch, Dinner
Restaurant features
Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Seating, Highchairs Available, Accepts Credit Cards
Good for
Large groups, Kids, Families with children, Special occasions, Business meetings, Romantic
Open Hours
Sunday
12:00 PM - 6:00 PM
Monday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Tuesday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Wednesday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Thursday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Friday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Saturday
6:30 PM - 10:30 PM
11:59 AM - 4:00 PM
Location and Contact Information
  • Address: Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
  • Location: Central America  >  Costa Rica  >  Province of San Jose  >  San Jose Metro  >  Escazu
  • Phone Number: +506 2208 2145
  • E-mail
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