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5083 Pinnacle Square, Trussville, AL 35235
205-655-7520
Website
Today
11:00 am - 10:00 pm
Closed now
All hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Birmingham, Alabama
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We have dined at many Logan's in the past. They were not very busy. Our waitress was not very attentive. They sat 8 of us right away. We waited Approx 15 minutes to get our drink order. A couple of us order side water, this was a disaster. After asking several times. No ribs, no baked potatoes No sweet potatoes,... More 

Helpful?
Thank Van H
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for letting us know about your visit, we're glad you enjoyed our food. Our team will be happy to follow up with your concerns if you'd like. Just give them a call at 1-844-6LOGANS. We hope to hear from you soon, Van! More 

Oak Ridge, Tennessee
Level Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stopped for lunch on our travels home. Overall took an hour and a half - so here's the pros. The rolls were tasty and hot, our order was correct and all our food tasted good. Here's the cons. We were seated quickly but waited almost half an hour for drinks and to place our order. Our server was a lovely... More 

Helpful?
Thank Melissa M
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Hi Melissa, we're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with this store. If you would like a member of our team to follow up with you, please give us a call at 1-844-6LOGANS. Thanks. More 

Level Contributor
19 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I didn't have a chance to eat the food. I ordered potato skins and after a hour and 45 minutes we decided to leave. My drink "the groupie " was ok... My sister food finally came , not all together. First the wings and 15 later her fries which was warm, she just had to cancel them from her order.... More 

Helpful?
Thank Jeanetta C
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Hi Jeanetta, we're sorry to hear you were disappointed. We do take your feedback seriously and we will be following up with the store. If you'd like us to follow up with you, please give us a call at 1-844-6LOGANS. Thanks. More 

Trussville, Alabama
Level Contributor
85 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My husband and I both ordered our steaks. Neither was cooked as ordered. Server had a bad attitude. This was the second time in a row that we had had improperly cooked steak. Probably will never go back.

Helpful?
Thank Tina N
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We're sorry to hear your experience wasn't the best. Please know that we take your feedback seriously and we will be checking in with this store. If you would like a member of our team to follow up with you, please give us a call at 1-844-6LOGANS. Thanks. More 

Birmingham, Alabama
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This restaurant has been consistently declining in its service and quality of food. Many of the servers are too busy interacting with each other versus the customers. I ordered the dinner portion and was served the lunch portion and was charged the dinner portion price. Complained to manager, didn't seem to care. I tried to give this location another try,... More 

Helpful?
Thank SouthernTraveler1995
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

We're sorry your experience wasn't the best. We will be looking into this for you. If you would like a member of our team to follow up with you please give us a call at: 1-844-6LOGANS. More 

Birmingham, Alabama
Level Contributor
112 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Keep coming back to give them another chance, but that hope is fading. Poor management continues to have them running out of menu items, including ones that are featured or have special pricing. You'd think someone at corporate level would intervene. Service was much better than previously, but still lacks that personal touch.

Helpful?
Thank Wayne H
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks for leaving a review. If there is anything else that you'd like to share about your experience with us, please give us a call at 1-844-6LOGANS. We'd love to hear more of your feedback, Wayne. More 

BirminghamAL
Level Contributor
244 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 189 helpful votes
2 of 5 stars Reviewed April 25, 2016

I'm local and we've eaten here a lot --- but this may be our last time. We have noticed that it seems to have gone downhill lately but thought we would try it again. First of all, neither of us like the new menu. It seems that "everything" must be covered in something made from an alcoholic beverage: "Rum Glazed",... More 

Helpful?
Thank LoveTravelingOn
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thank you for taking the time to leave a review. Please know that we take feedback seriously and will be checking in with this location. If you would like someone to follow up with you, please give us a call at 1-844-6LOGANS. More 

Level Contributor
52 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

Came with friends after seeing a play. They have the absolute best french onion soup I've ever had, I've tried making it at home just like it but it's nothing like theirs.

Helpful?
Thank Kandace M
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this review

Thanks so much for taking the time to review us. We'll pass your feedback along and we look forward to serving you again soon! More 

Augusta, Georgia
Level Contributor
80 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 1, 2016

Had a evening business dinner at Logan's. Server was very helpful and very nice to my group. Food was excellent and very good. Had a anything and everything salad. Just right for the night I was in town.

Helpful?
Thank Mike J
Gulf Breeze, Florida
Level Contributor
276 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 363 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

We were visiting family for new years eve dinner, we chose Logans since we haven't eaten at a steak place in a long time. There were six of us and we were seated quickly, (it was 5pm and the Alabama game started at 7), our server was prompt with drinks and getting our orders. Appetizers were good and salads brought... More 

Helpful?
1 Thank PensacolaBeach

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
American, Steakhouse
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 5083 Pinnacle Square, Trussville, AL 35235
  • Location: United States  >  Alabama (AL)  >  Trussville
  • Phone Number: 205-655-7520

Questions & Answers

Questions? Get answers from Logan's Roadhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?