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Mercato is a new coastal Italian restaurant from celebrated three Michelin star Chef Jean-Georges Vongerichten and Three on the Bund. The gorgeous space created by Neri&Hu, bridges the organic and natural with elegance and emotive modernity. The experience begins from the moment guests enter Mercato's stylishly rustic surroundings. Reclaimed wood and warm leather tones serve as a gentle complement to the exposed steel, iron and glass to create an atmosphere that is polished yet warm and inviting. The design imparts a sensual feeling of comfort and lightness that redefines the idea of "farm chic". Mercato's decidedly simple and understated approach represents a refreshing addition to Shanghai's…
We have dined at Mercato several times and each meal has been excellent & delicious. Staff service has been attentive and excellent. Servers have been knowledgeable about menu as well as wine men & speak English. Reservations can be (and should be made) easily made...via telephone or email. Portion sizes adequate & items served timely & proper temperatures. Menu selection decent and made with fresh ingredients. A variety of seafood, pasta, woodier pizzas, along with beef & pork options available. Location, excellent. Dining space offers several types of seating including tables, sitting near the kitchen area or a more casual "bar type" seating as well as private rooms. Decorations with rustic dark woods & glass works well, simple & understated. Restrooms have always been well maintained. Few observations: tends to be dark inside making it a challenge to read menu, but that maybe to show off lights along The Bund, the temperature inside tends to be warm with little airflow, so dress in layers and traffic becomes congested after 17:00 so plan travel accordingly. Mercato is one of our favorites here in Shanghai. Perfect for couples, business dinners, or a group of friends.More
The quality of the food is very good. The kingfish carpaccio needed a little pepper to enhance it but we were very positively surprised by the crispy skin chicken, by far the best dish we had. The portion are quite limited, but you will feel...satisfied at the end of the dinner ( also because the bread is good). The risotto was a little overcooked but I guess it is because most of the guests are Chinese and this is the way they like it (the waiter could have informed the kitchen we were foreigners and even worse Italians, but that would require a different level of service (which was decent). Also, a little too much butter but that is explained by the fact the chef is French.
In summary It would have been a very good experience if it was not for the music (too loud and not adequate to the ambience ) and to the absolutely too low temperature (why you should like to eat at 18C?). We left without coffee and liquors because we were freezing . The view is very special.More
Went there with friends and was not disappointed, an interesting Menu selection, the ricotta and calamari salad were excellent. Interesting selection of pizzas. Dessert portion are large and good for sharing. Cocktails were somewhat disappointing with more ice than drink.
Our last night in Shanghai! Taster menu was wonderful, every course a delight.
Service was impeccable
Date of visit: December 2019
MercatoSh, General Manager at Mercato, responded to this reviewResponded January 1, 2020
Dear guest, thank you for choosing us to commemorate your last night in Shanghai! We are happy to have contributed to a lifetime memory being the last meal of your trip to China! Thank you for the beautiful review and wish you a wonderful 2020!
Food was wonderful just as usual. Have been dining here for 7+ years and the dishes never cease to amaze me every time. Waitress Petra gave superb service and pays great attention to detail. She particularly made us feel at home in this restaurant as...well. My birthday was a wonderful experience at Mercato and I will definitely visit again when I have another opportunity.More
Firstly I need to be clear that this restaurant serves consistently good food.
I just believe that it needs to re-learn some customer service and perhaps dare I say it humility.
I do not like waiting for 30-40 mins in the bar for a confirmed...reservation ( happened on a number of occasions)
On this latest occasion with 12 people, we were told to pay a deposit for the booking, no problem ...then we were told we need to be sat in the private room, again ok ...then a call that there is a minimum charge, again ok as 12 people would easily exceed this ....then another call .....because you are 12 people you need a set menu.
Thank you enough is enough -- I will take my custom elsewhere, with the comment that no matter how good you are or perceive yourself to be, there are normally alternatives, and in Shanghai, we are lucky to have many.More
Date of visit: December 2019
MercatoSh, General Manager at Mercato, responded to this reviewResponded December 11, 2019
I am sorry if our reception made you feel like our big party reservation process is too complicated to the point of making you loose appreciation for our customer service. From what I read, they have given you all the right information according...More