We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Shanghai Haidilao Hot Pot (Zhangyang Road)

#13 of 15,953 Restaurants in Shanghai
Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
6F,588 Zhangyang Road, Shanghai, China
Name/address in local language
More Info
Add Photo Write a Review

310 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 185: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

One of the best customer service in china. With good food, free manicure, free snack, and excellent service. A different side of Chinese people.

Thank elderlyw2016
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 27, 2016

This is the 3rd hot pot restaurant we went to in our 17 day trip. It was wonderful. The food was great. The staff was very helpful in ordering. The presentation is beautiful. Like many restaurants this is on an upper floor of a shopping mall. Once you are inside it feels very nice. They have entertainment roaming the floor.... More 

1 Thank agbowman
Denver, Colorado
Level Contributor
31 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 23, 2016

It was the birthday of one of the members in our group and we had a great night. The staff at Haidilao went above and beyond! We had a man come in and spin a noodle (not sure how to describe this really but it was almost like throwing pizza dough), a parade with lights, a traditional mask show, and... More 

Thank OneCarryOn
Level Contributor
32 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 14, 2016

We were a group of people without any idea about chinese but the waitress had a lot of patience and helped us a lot. They have a tablet and you can see the different options for your hot pot. That make easier the selection. Fish, seafood, pork, beef or vegetables, there are all the options. Tell in advance if you... More 

2 Thank MarisaDelB
Hong Kong, China
Level Contributor
45 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 14, 2016

I have been to Shanghai many times but to my surprise I have nothing visited this place. You will fall in love with the service they provide. it is End to End from while you wait to until you leave the restaurant. It is a unique dining experience in china, from providing massage to cleaning your shoes. We read about... More 

Thank Jeremy Y
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

I visited this place for many times and felt very impress by this restaurant the staff was very hard working to serve us eventhough they cannot speak English!!

Thank Nat T
Los Angeles, California
Level Contributor
41 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 5, 2016

delicious clean great service - a MUST i just love soup, any kind of soup would make me happy as long as it is good and hot. this place was recommended to me by one of my local agents. out of 7 nights in Shanghai i ate there 3 dinners and loved it. one time we tried 11 pm late... More 

2 Thank Arik H
Washington DC, District of Columbia
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2016

Had an amazing work dinner here! The best was all the fishballs and sauces available. Be careful to get here before the long waits!

Thank dougclee
Mumbai (Bombay), India
Level Contributor
198 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 24, 2016

This dinner on May First, was an experience. Raw items are chosen. We cooked the items in two steaming soups in the middle of the table. One soup chilly hot and the other seem like corn soup. We add whatever spices to choose from. A dinner took us more than two hours. As the Chinese say first vegetables and fruits,... More 

Thank Sam E
Anaheim, California
2 reviews
5 of 5 stars Reviewed May 15, 2016 via mobile

I have been 4 times already and the service is always above and beyond... even for American standards. The English can be a bit rough, but you are there for the food and experience. I highly advise making reservations.

Thank Chris P

Travelers who viewed Shanghai Haidilao Hot Pot (Zhangyang Road) also viewed

Shanghai, Shanghai Region

Been to Shanghai Haidilao Hot Pot (Zhangyang Road)? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    4.5 of 5 stars
  • Value
    4 of 5 stars
    4 of 5 stars
Chinese, Asian
Dinner, Lunch, Late Night
Restaurant features
Seating, Waitstaff, Highchairs Available, Serves Alcohol, Reservations, Free Wifi
Good for
Families with children, Large groups
Location and Contact Information
  • Address: 6F,588 Zhangyang Road, Shanghai, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai
  • Phone Number: 021-38713936

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Shanghai Haidilao Hot Pot (Zhangyang Road) and other visitors
1 question
Ask a question
Charlotte, North Carolina, United States
over a year ago

See all questions (1)

Questions? Get answers from Shanghai Haidilao Hot Pot (Zhangyang Road) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?