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Scena (The Ritz-Carlton Shanghai Pudong)

Certificate of Excellence
$$$$
Neighborhood:
Lujiazui
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No.8 Century Avenue the Ritz-Carlton Shanghai Pudong, Shanghai Ifc 52/F Lujiazui East Rd, Shanghai 200120, China
Name/address in local language
8620201717
Website
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266 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Shanghai, China
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I decided to invite my friends for memorable dinner follows by Lounge atmosphere to chill out and to be able to hear each other, that will automatically says lets go to Scena and Flair as they have it all right up there, so we went out there last week, we had amazing time, however we all believed that the atmosphere,... More 

Helpful?
Thank SaderB
Ritz_SHASZ, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear SaderB Warmest greetings from The Ritz-Carlton Shanghai, Pudong Scena. Thank you for your wonderful review on TripAdvisor, and your loyalty to us It is my great pleasure to learn that you liked the food, exceptionally atmosphere and especially the friendly service provided by our Ladies and Gentlemen. The Ritz-Carlton guests like you throughout the years, who consistently show incredible... More 

Hong Kong, China
Level Contributor
91 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Regular business breakfast haunt for me. The menu and buffet are top-quality and varied - however the staff is outstanding. Cannot say enough about how professional and friendly everyone is in this resto. Dining room is odd; some of the tables are too tight or jumbled together. It is busy and hectic but one can engage w dining colleagues and... More 

Helpful?
Thank KaiserBrit
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear KaiserBrit Warmest greetings from Your Ritz-Carlton and thank you very much for your incredible review on TripAdvisor . I am so very happy to read your very detailed message and highlighting your wonderful experiences in Scena.The Ladies and Gentlemen are focused to create fantastic memories for our guests, and I am thrilled to know that they consistently go above-and-beyond... More 

Ankara, Turkey
Level Contributor
160 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent food, service, view and taste. We had delicious lobster bisque, risotto and the best tiramisu. Not the regular tiramisu but the best.

Helpful?
Thank tuna13
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear tuna13, Thank you for taking the time to share your detailed feedback regarding your dining in Scena. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you... More 

Level Contributor
67 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a week of local Chinese dining we were craving western food :) last night we ate at M on the Bund (which was also incredible) and tonight it was time for Scena. Scena took the lead, BY FAR. May have been one of the best meals I've had in a long time. We went all out. The lobster bisque... More 

Helpful?
Thank Meriç Ö
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Meriç Ö, Thank you very much for the five star review and sharing with us your comments on TripAdvisor. It is my great pleasure to learn that you liked the food. Highlighting your wonderful experiences in Scena. The Ladies and Gentlemen are focused to create incredible memories for our guests, and I am thrilled to know that they consistently... More 

sao paulo
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Definitely one of best restaurants in Shanghai. Food and service were impeccable. Besides this, you have one of most stunishing views of Pearl Tower. On 52 floor on Ritz Carlton Hotel. Expensive, but worth it.

Helpful?
Thank depanho
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear depanho, Thank you for taking the time to share your feedback regarding your stay in Scena. We are pleased to know that you had enjoyed the food and service here, please believe in that we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from... More 

China
Level Contributor
7 reviews
7 restaurant reviews
5 of 5 stars Reviewed 3 weeks ago

I have been dining in Scena Restaurant few times over my 2 years of living in Shanghai and beside the beautiful view from a huge ceiling window, nice design of the open kitchen and the impeccable Ritz Carlton luxury service offer, the most important key of success for this restaurant its their people. Starting from the Chef de Cuisine &... More 

Helpful?
Thank fabio p
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Fabio p, Thank you very much for sharing such a great review with us. I am delighted to read that you have enjoyed your stay with us, especially the food, service and our staff. Our team members will be delighted to hear of your kind comments, as they strive to make every guest experience an unforgettable one. Thanks again... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a wonderful lunch here with delicious food and nice ambience. We feel cozy and relax in the restaurant. Thanks to Kathy and Leona for their help and services. They make the Ritz-Carlton become the Ritz-Carlton!

Helpful?
1 Thank CharlotteHHHH
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear CharlottelHHHH, Thank you for your wonderful review, I am very proud of the "they make the Ritz-Carlton become the Ritz-Carlton". I can not agree more about that. All of our Ladies and Gentlemen are represent of Ritz-Carlton. and they are always focus on improving the service quality and create the memorable experience for every single guest. Rainer Burkle Regional... More 

Cairo, Egypt
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing view, food also is great tried the lobster pizza was really nice. The staff are really helpful and very professional.

Helpful?
Thank mmk100
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear mmk100, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service and food. Please know that we are continuously improving. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General Manager rainer.burkle@ritzcarlton.com More 

London, United Kingdom
Level Contributor
155 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

My husband and I were seated by the window where you get a perfect view of the skyline. The menu is based around Italian dishes. I ordered the lobster pasta and my husband ordered the truffle promotion. The lobster was so so delicious and I loved the way they ask how you would like your pasta cooked (even though I... More 

Helpful?
1 Thank Sheniz M
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, I am very disheartened to read your review. Please allow me to extend my sincerest apology for the impression given to you by your experience in our hotel, Please be assured the details of your feedback have been reviewed with our leadership team. and we hope to have an opportunity to regain your trust. Warm Regards, Rainer J.... More 

Hong Kong, China
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Scena is simply the best Italian restaurant in Shanghai! I've been to Scena many times in years, for lunch or dinner with friends. The past two years I reckon restaurant getting a lot busier, definitely picking up good business. Each time I always amazed with the food. Never got enough. Open kitchen is on display for all. You are bound... More 

Helpful?
Thank ip s
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience, especially the food in Scena, we are very happy that you satisfied during your stay and we still work on improvement. Thank you again, and we hope to have an opportunity to... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$40 - $150
Cuisine
Italian, European
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Special occasions, Large groups, Business meetings, Scenic view, Families with children, Romantic
Location and Contact Information
  • Address: No.8 Century Avenue the Ritz-Carlton Shanghai Pudong, Shanghai Ifc 52/F Lujiazui East Rd, Shanghai 200120, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > Lujiazui
  • Neighborhood: Lujiazui
  • Phone Number: 8620201717

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Scena (The Ritz-Carlton Shanghai Pudong) and other visitors
3 questions
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5 months ago

See all questions (3)

Questions? Get answers from Scena (The Ritz-Carlton Shanghai Pudong) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.