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Scena (The Ritz-Carlton Shanghai Pudong)

Certificate of Excellence
$$$$
Neighborhood:
Lujiazui
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No.8 Century Avenue the Ritz-Carlton Shanghai Pudong, Shanghai Ifc 52/F Lujiazui East Rd, Shanghai 200120, China
Name/address in local language
8620201717
Website
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246 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Hong Kong, China
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Scena is simply the best Italian restaurant in Shanghai! I've been to Scena many times in years, for lunch or dinner with friends. The past two years I reckon restaurant getting a lot busier, definitely picking up good business. Each time I always amazed with the food. Never got enough. Open kitchen is on display for all. You are bound... More 

Helpful?
Thank ip s
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience, especially the food in Scena, we are very happy that you satisfied during your stay and we still work on improvement. Thank you again, and we hope to have an opportunity to... More 

Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This restaurant has the best views in the city. The service was wonderful. The food is very good but not the best Italian I've had. The price was the main drawback. You are paying for the views and the great service.

Helpful?
Thank kromagnumman
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Thank you again, and... More 

Shanghai, China
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

visited Scena while staying at The RItz-Carlton Shanghai Pudong. we had organized a lunch with a group and they just went above and beyond to ensure that we were looked after like kings and queens. Fabio and Vivian were all over and have done an amazing job to exceed any of our expectations. there is no doubt that Scena belongs... More 

Helpful?
Thank Padschi
Ritz-Carlton-Pudong, General Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest, Thank you for taking time and telling us your feedback. We appreciate you visit us and recognize the good service. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Warm Regards, Rainer J. Burkle Regional Vice President and General... More 

Shanghai, China
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice view on the Pearl Tower if your table is next to the windows. Set lunch at 228 CNY is correct but nothing exceptional (unlimited access to the buffet of starters, choice of 1 main dish and unlimited access to the buffet of desserts from 11:30 AM to 14:30 PM). If you want to get a little bit more fun,... More 

Helpful?
2 Thank Frederic C
Ritz-Carlton-Pudong, Hotel Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Frederic C We thank you for having chosen Scena and we are pleased to know that you have enjoyed the overall experience. Be assured that your comment has been taken into consideration and your feed-back will help us in improving our dining experience. We look forward to welcoming back in the very next future at Scena. Best regards Alessio... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is a fine dining Italian restaurant, at ifc mall, belongs to ritz carlton hotel, the food was nice and service was also good , the only issue is it is inside the ritz therefor it is definitely not cheap, there are more wise Italian choices in town

Helpful?
Thank omambiyik
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2016

food are ok. price is little high but the view pays for all... worth to go. suggest book in advance to guarantee nice view seats

Helpful?
Thank Wagner S
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest Thank you for your review. It is so nice to know that you loved our Scena. We are most pleased to read that you were able to fully-enjoy the amazing views. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you... More 

Mexico
Level Contributor
14 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

Scenan is a good restaurant inside the shangri-la hotel in pudong. Food was good but not outstanding like I expected for the current # 1 restaurant on trip advisor. The lobster bisque was excellent but the truffle in the pizza was not that good. Service was slow but they can speak good English. Highlight: the view

Helpful?
Thank jart1989
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear jart1989, Thank you for taking time and telling us your feedback. We appreciate you visit us. Please know that we are continuously improving our service as well as food quality. Thank you again for your kind feedback. We look forward to welcoming you again. Ellen Franke Executive Assistant Manager, Food and Beverage The Ritz-Carlton Shanghai, Pudong ellen.franke@ritzcarlton.com More 

Newry
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 3, 2016

We had a fantastic meal again in Scena. Its our favourite to eat when we are in Shanghai The food was memorable, the service excellent led by Fabio who was as witty and attentive as ever even though we beat Italy in the Euros.... Darren the Sommelier chose lovely wines for us as usual and Henry the restaurant manger of... More 

Helpful?
Thank exitapg
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest Greetings from The Ritz-Carlton! We are pleased to know that you had an overall enjoyable experience and we are committed to focusing on improving the experiences that fell short of the level of service that our guests have come to expect from The Ritz-Carlton. Fabio, Danielem,Henry and all of our ladies & gentlemen are looking forward to welcoming... More 

Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

Great food and presentation and great view. Service was excellent too. They tried to make our times to be better. We had a special appetizer, truffle pasta, t-born wagyu stake and amazing desert. I should had try pizza but we didn't have space for it. We'll come back to try deferent food but I think I'll take truffle pasta again... More 

Helpful?
Thank Makiko H
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest Thank you for your review. It is so nice to know that you loved our view and food.. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Ellen Franke Executive Assistant Manager, Food and Beverage The Ritz-Carlton Shanghai, Pudong ellen.franke@ritzcarlton.com More 

1 review
5 of 5 stars Reviewed July 1, 2016 via mobile

Best food in a gorgeous place with a rare view of Shanghai oriental TV tower accompanied by nice and kind servants. Recommend to anyone who likes rare experiences!

Helpful?
Thank SassanKZ
Ritz-Carlton-Pudong, Manager at Scena (The Ritz-Carlton Shanghai Pudong), responded to this review

Dear Guest Greetings from The Ritz-Carlton! We hope you enjoyed your stay with us. All of our ladies & gentlemen are looking forward to welcoming you again and create another memorable experience for you. Ellen Franke Executive Assistant Manager, Food and Beverage The Ritz-Carlton Shanghai, Pudong ellen.franke@ritzcarlton.com More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$40 - $150
Cuisine
Italian, European
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Romantic, Special occasions, Large groups, Scenic view, Business meetings, Families with children
Location and Contact Information
  • Address: No.8 Century Avenue the Ritz-Carlton Shanghai Pudong, Shanghai Ifc 52/F Lujiazui East Rd, Shanghai 200120, China
  • Location: Asia  >  China  >  Shanghai Region  >  Shanghai>  > Lujiazui
  • Neighborhood: Lujiazui
  • Phone Number: 8620201717

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Scena (The Ritz-Carlton Shanghai Pudong) and other visitors
3 questions
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4 months ago

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Questions? Get answers from Scena (The Ritz-Carlton Shanghai Pudong) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.