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We were in town for wedding. Afternoon, since some of our group never had been to this place we decided to try it and see how it was.
To make a long story short, overall, my wife and I were not very impressed. I doubt...we go back any time soon.More
I’ve lived in Alabama for almost 3 years and I cannot believe the low standard in Alabama restaurants for cleanliness, most are just so dirty! The Panda Express restaurants are the exception to that. I go into the Prattville location all the time, it’s always...clean, the employees are nice and they are cooking the food fresh! I go here at least twice a week for lunch, love it.More
I was shocked to see this Panda Express has 2.5 stars. We didn't check ratings before we stopped (or we wouldn't have stopped) but I cannot believe this is the same restaurant (but I confirmed it was). We were there around 2PM on a Sunday....I had the new honey sesame chicken and fried rice. It was hot and delicious. The staff were friendly. Ladies bathroom was clean and stocked. The only thing I can think of is there was a manager or someone sitting at a table doing paperwork. If he was a district manager or something, that could explain why my experience was much better than others. Or (one could hope) they have significantly improved their restaurant.More
Several visits during different times of the day- today was Sunday lunch and the food was hot and fresh and servings were generous . The staff were friendly and made rounds through the dining room to check on diners. The restaurant was clean- health department...score was 100%. We'll be back.More
I always find going inside to be the better option at this Panda Express. When I go through the drive through, it is a long wait. Therefore, I choose to go in. The food is alway hot and fresh. My kiddos love the fried rice....My favorite is the beef and broccoli, I just wish it had a little more beef. The servers are always willing to offer a sample. They don't ever get in a hurry but I don't feel like they are just standing around. Overall, it is a fast food restaurant and you do get what is typical of fast food. But, I still like it and will go back.More
Mom loves it. Me not so much. I am eating clean so that left me know choices, and the fact that every meal is on rice would have been ok if they had brown rice. Unfortunately it is fast food and not my favorite by...far,More
Horrible. Will not be back. Nothing but teens working. No adults. 30 minute wait on FRIED RICE. Yes fried rice. Workers had no explanation for being out of food. Waited 30 minutes on fried rice and it was sticky and clumped. TERRIBLE FOOD AND SERVICE.