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Outback Steakhouse

American, Steakhouse, Australian
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1899 Sugar Exchange, Prattville, AL 36066-7742
11:00 am - 9:30 pm
Open now
All hours
Sun 11:00 am - 9:00 pm
Mon - Fri 11:00 am - 9:30 pm
Sat 11:00 am - 11:00 pm
More Info
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57 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 56: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

We have always loved Outback. However, since this location opened in Prattville way back when, it has been nothing but a disappointment. This time was no different. We gave them more than a few second chances. We got a gift card and decided to give Outback another shot. We waited forever (at least 20 to 25 minutes) to get our... More 

Thank Andrea R
Wetumpka, AL
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 weeks ago

Outback in Prattville has just recently started opening for lunch. There were 3 other parties in the whole place. We had a simple order, we both got the Blue Cheese Wedge Salad and a bowl of French onion Soup. Simple right? No. When our salads came out, they were skimpy to say the least. While they did have Blue Cheese... More 

Thank kylekessler1
Tokyo, Japan
Level Contributor
108 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Sometimes you have a great experience at a restaurant. Other times an experience becomes a story you tell your friends to add levity to a situation (or to point out things aren't so bad). After almost two hours all we received were our drinks (25 minutes after ordering) and our salads and bread. We had to ask for the bread... More 

Thank Mark N
Oak Ridge, Tennessee
Level Contributor
44 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 9, 2016 via mobile

This Outback is currently undergoing a remodel so it's a little chaotic and maybe that's why they were having a rough day. My sons side order of Mac and cheese arrived mainly cold, and he left hungry. My food was okay but my sons friend had all sorts of issues with his food not being correct. I also witness another... More 

Thank Melissa M
Level Contributor
33 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 1, 2016 via mobile

I was so disappointed. This is the second time in 6 months I have been here and it was absolutely the worst steak I have ever had. First of all the filet was tiny and not cooked properly - I asked for med rare - it came out well done. Ugh. Even the sweet potato was cold the butter wouldn't... More 

Thank AlabamaDynamicduo
Mt.Juliet , Tn
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed June 21, 2016

Used the app to make reservations. Was seated soon after arriving. Waitress was fast in taking our order but after that things went south. Drinks came quick but had to wait about 30 minutes for food to come from the kitchen

Thank Sun&Sand
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016 via mobile

Th waitress was pleasant and informative but the kitchen was a complete mess. Waited over an hour for food. Upon arrival asparagus & mashed potatoes was cold, steak overcooked & wife's steak undercooked. Even more disappointing was the manager only apologizing and not offering any incentive to come back. We shared we had a distracted, slow waitress bad experience prior... More 

1 Thank Aaron G
Prattville, Alabama
Level Contributor
90 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

We have visited here several times and always ask for Danial. He knows what we like and remembers even the small things, like croutons and ranch. Good service, recommend call ahead seating.

Thank Chris I
Level Contributor
20 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 25, 2016

Upon entering, I informed the the host that we would need a table for 6 adults and one high a chair. I should point out that we are no small people, but for some reason the host wanted to seat us in a booth designed for 6 small to average people. I informed him that we want a table, which... More 

Thank Daniel M
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 18, 2016

My husband and I went with another couple for dinner after golf. I was the only one who ordered my 6 oz. fillet medium well. when the order came my steak was half the size of the other steaks. It had been butterflied and I only got one half. When I asked the waiter about the size he said it... More 

Thank Gigiandjerry

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4.5 of 5 stars
American, Steakhouse, Australian
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Families with children
Open Hours
11:00 am - 9:00 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 1899 Sugar Exchange, Prattville, AL 36066-7742
  • Location: United States  >  Alabama (AL)  >  Prattville
  • Phone Number: 13342856281
This restaurant serves a variety of cuts of steak and the usual appetizers. The signature appetizer, the bloomin' onion, was over cooked, as was also, the coconut shrimp.

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?