We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


Is this your business?
1006 280 Byp, Phenix City, AL 36867
+1 334-298-4747
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent26%
  • Very good25%
  • Average12%
  • Poor12%
  • Terrible25%
Aug 22, 2016
“Too slow to be a fast food restaurant”
Aug 13, 2016
“Order was not correct & waited 30 mins.”
Restaurant Hours
1006 280 Byp, Phenix City, AL 36867
All Details
Write a Review
Reviews (8)
Traveler rating
Traveler type
Time of year
Reviewed August 22, 2016

This Krystal is one of the slowest restaurant ever. Expect to have a waiting time of at least 30 to 45 minutes . Customer service really is bad.

Thank Cheryl J
Reviewed August 13, 2016 via mobile

My family & I stopped here @ 3:30 in the morning on our way to TN for our vacation & ended up waiting 30 mins for a simple 24 Pk of hamburgers we were the only ones there...not only that but out order was not...More

Thank Desirae J
Reviewed January 25, 2016

Got the senior meal, the chili was good, and love the krystal cheese, was glad to be able to get milk as a beverage

Thank 500kathleenp
Reviewed January 8, 2016

3 or 4 employees there, fairly busy in drive thru, inside only 2 people there, 3:00PM floor needed sweeping, food on floor, finally at 3:30 someone started cleaning the tables

Thank chris s
Reviewed October 1, 2015 via mobile

The food was great but that was the only thing positive. The service was worst then awful and the cashier was very rude. We went inside and ate but could never get a refill on our drinks. We were inside approximately 20-25 minutes. When we...More

Thank luke757
Reviewed March 17, 2015

If you grew up with them then you know how good they are. There is only 2 left in the area so please trade with them so that they don't go out of business.

Thank Terry B
Reviewed March 16, 2015

Food came out quick, and it was good! Got a full belly from 5 dollars spent. Would go again! I ordered an original Krystal, 2 chics, and a hot dog, and fries. I got their 5 for 5 deal. Enjoyed it all. The cashier was...More

Thank alongstreet
Reviewed November 29, 2013

Had to try considering I am used to white castle. I must say the flavor was good and I actually liked their chicken sandwich more that White Castle. Surprised they use mustard on their burgers but they did not overdue the use of mustard. Overall...More

Thank AcoJr
Nearby Restaurants
Thai Thai Cuisine
30 reviews
.15 miles away
Mike and Ed's Bar-B-Q
35 reviews
.63 miles away
El Vaquero
52 reviews
.12 miles away
5 reviews
.31 miles away
Nearby Attractions
Columbus Riverwalk
785 reviews
1.68 miles away
Chatt Glide Tours
5 reviews
1.70 miles away
National Civil War Naval Museum
359 reviews
2.94 miles away
Columbus Museum
126 reviews
2.95 miles away
Questions & Answers
Get quick answers from Krystal staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Location and Contact Information
  • Address: 1006 280 Byp, Phenix City, AL 36867
  • Location: United States  >  Alabama (AL)  >  Phenix City
  • Phone Number: +1 334-298-4747
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing