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Hard Rock Cafe

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Ratings and reviews

Certificate of Excellence2015 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
CUISINES
American, Bar, Asian, Pub, Malaysian, Central American, International
FEATURES
Reservations, Outdoor Seating, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (991)
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791 results
Traveler rating
246
327
124
52
42
Traveler type
Time of year
LanguageEnglish
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Traveler rating
246
327
124
52
42
Show reviews that mention
All reviews burger caesar salad nasi goreng live band the river hrc melaka jonker street dutch square red square western food great ambience local food air con hardrock rocking merchandise cafe
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1 - 10 of 791 reviews
Reviewed 2 days ago

When i was here im never expecting something more excite. The staff was veryyyyyy great. Even though they looks busy, but they try to smile with the guests. such a proffesionals. Bidin was my server tonight, and he was very politely and has a good...More

Date of visit: July 2019
Thank fernance26
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Hi fernance26 Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 5 days ago

Perfectly located at the edge of Jonker St and the Stadhyus overlooking Melaka river this branch had some really friendly staff . Food quality is good . My son loved the Mac & Cheese . Well so did I to be honest . A nice...More

Date of visit: July 2019
Thank VictorBravo108
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Hi VictorBravo108 Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 6 days ago via mobile

Last night , i’ve visited hard rock cafe melaka . It was a lot of fun because i got chances to watch live band performance by Shock Wave which is super duper amazing and the environment is very invigorating to me . I really loved...More

Date of visit: July 2019
Thank Zulhelmi18
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi Zulhelmi18 Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 1 week ago via mobile

not cheap loke street food but much healthier , considering most foods are full of sugar or fried its great to eat fresh salads

Date of visit: July 2019
Thank Aqua D
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi Aqua D Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 1 week ago via mobile

This has been my favourite destination of all Hard Rock Cafes available in Malaysia! Last Saturday, Shock Wave Band! Loved you guys! Menu: Nah they’re all just the same so you can just actually Google it. Nothing fancy. Just the band, just the band :)

Date of visit: July 2019
Thank chekudin
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi chekudin Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 1 week ago

One is on the phone The other is busy doing something under a table. They seem to be very proud to work in hard rock more than actually working itself. Food is overrated, drinks are poorly made. Besides the grand view, where you can also...More

Date of visit: July 2019
Thank Stephenchu1230
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi Stephenchul230 Thank you for the review, we will definitely look into what has happen for further improvement.. It was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 2 weeks ago

While visiting Melaka, we decided to give this place a try as one of our freinds wanted western food. The place was not very busy, but we found the service appalling. On top of that, we ordered beef burgers that came out raw the first...More

Date of visit: June 2019
Thank John L
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi John L Thank you for the review, we will definitely look into what has happen for further improvement.. It was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed 4 weeks ago

Right in the heart of town, at the end of Jonker Street and on the Malacca River, you just can't beat the location. Always good food and great service. This is my oasis in Asia. A good place to get a great burger and fries...More

Date of visit: May 2019
Thank Mark W
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hi Mark W Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed June 18, 2019 via mobile

Craving for fajitas so we thought wouldnt go wrong with HRC. Firstly, quite surprised their cushioned seats were rather worn out. Service was rather slow even though I counted not more than five tables during non-peak hours. Service staff was not forthcoming. Food was alright.Couldnt...More

Date of visit: May 2019
Thank Hepi555
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi Hepi555 Thank you for the review, we will definitely look into what has happen for further improvement.. It was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

Reviewed June 17, 2019 via mobile

Five of us went there for lunch. Service was not great but the food was decent for the price we paid. The kids had their usual spaghetti bolognese. After the lunch we went to the boutique to check out the merchandise. We ended up spending...More

Date of visit: June 2019
Thank kopibaby
Danish Z, Sales & Marketing Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi kopibaby Thank you for the review & it was great having you with us. Looking forward to seeing you again soon. Rock On! 🤘

View more reviews
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Questions & Answers
Ask a question
Danish K
May 23, 2019|
AnswerShow all 4 answers
Response from chuckwow56 | Reviewed this property |
Yes 18 is legal. I.D may be requred if you are youthfull looking.
0
Votes
Suyaz
December 1, 2018|
AnswerShow all 4 answers
Response from dr_ganlt | Reviewed this property |
No its halal
1
Vote
Kakamal
August 6, 2018|
AnswerShow all 5 answers
Response from Pamzinzi | Reviewed this property |
Yes any attire will do simple and casual no formality. Ambience great but food wise not as good as Hard Rock Cafe Kuala Lumpur :)
1
Vote
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