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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, European
Meals
Dinner
FEATURES
Reservations, Seating, Serves Alcohol, Highchairs Available, Table Service
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features, about
Reviews (44)
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Traveler rating
14
11
7
3
3
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LanguageEnglish
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Traveler rating
14
11
7
3
3
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Reviewed August 25, 2019 via mobile

We had dinner in this restaurant on the 25.8.19. My wife and me with my 3 lovely children. I think I should just go straight to the point 1. The bread took 30 minutes to arrive. And it was only after we had to request...for some 2. They served my daughter ‘s carbonara after 45 minutes . Then it was another 30 minutes of wait for the other main course to arrive. 3. The carbonara was watery- never had a watery soup like carbonara in a 5 star hotel restaurant before. 4. The service is ridiculous poor. And it is just a waste of my time writing more about the low quality food and service in Olio. Olio .. I will remember you for a very long time. Trust me.. the food at the nearby hawker centre would be more satisfying... Horrible experienceMore

Date of visit: August 2019
Helpful?
OngR47, Manager at Olio Italian Restaurant, responded to this reviewResponded August 26, 2019

Dear Edwinchowyw, Warmest Greetings from the Ramada Plaza by Wyndham Melaka! Thank you for providing this review and we shall look into this feedback and ensure it won't happen again. We will share this with the team. Many thanks, Raymond Ong F&B Manager Ramada Plaza...More

Reviewed August 17, 2019

To have an Italian restaurant in our hotel (Ramada Plaza) was a pleasant surprise. It has a interesting menu with all the courses well presented. We had Eggplant Tapas and Baked oysters with spinach sauce for entrées and double cooked lamb shanks and Spaghetti Marinara...for main course. All were excellently cooked and tasty, but the oysters were undercooked. There is a short but well composed wine list but the wine waiter could not tell the difference between the Montepulciano and the Valpolicella, that they had on the list and brought the wrong one. It is not cheap for Malaysia and cost us A$100 for the food and A$80 for the wine.More

Date of visit: August 2019
Helpful?1  
OngR47, Manager at Olio Italian Restaurant, responded to this reviewResponded August 19, 2019

Dear abrogers2001, Warmest Greetings from the Ramada Plaza by Wyndham Melaka! Thank you for providing this review and we shall look into this feedback and ensure it won't happen again. We will share the positive feedback with the team too. Many thanks, Raymond Ong F&B...More

Reviewed March 3, 2019

visited last week and was Massively disappointed with the service and food. My squid ink pasta tasted like canned food. Very bland. My wife ordered lamb shank and the sauce was some soggy marinara sauce. My apple pie dessert was an epic disaster. Pie was...served cold for a start and the pie crust fell apart before I could even touch it. I asked for a replacement and all I got was another piece of pie which was reheated in the microwave. My friends sat in a different table were also disappointed with their pasta. Time for olio to buck up massively.More

Date of visit: March 2019
Helpful?
OngR47, Manager at Olio Italian Restaurant, responded to this reviewResponded March 6, 2019

Dear amritpalss2018, Greetings from the Ramada Plaza by Wyndham Melaka! Thank you for taking the time to express your recent experience that you and your wife encountered at Olio restaurant.On behalf of the management I would like to apologize that our food did not meet...More

Reviewed November 13, 2018

The food quality has definitely improved compared to my last visit. Some of the new starters which must try includes the seafood soup, gamberi (chicken), pan seared foie gras, roasted peruvian chicken. Aglio olio and chicken picata was also good.More

Date of visit: October 2018
Helpful?
LouisaS694, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded December 17, 2018

Dear PKYeo, Warmest greetings from the Ramada Plaza by Wyndham Melaka! We like to send our most sincere thank you for your feedback. Positive comments like yours are certainly most encouraging and will help us to even further excel in our endeavor to deliver superior...More

Reviewed May 2, 2018

Nice place. Little dim tho. Food was great. Staff was helpful with wine selection. Bit costly tho but fineMore

Date of visit: March 2018
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded May 3, 2018

Dear amritpalss2018, Warmest greetings from Ramada Plaza Melaka! We are delighted to hear that you have enjoyed your recent stay with us and we are glad to have been part of your lasting experience here in Melaka. We appreciate your kind feedback and look forward...More

Reviewed September 29, 2017 via mobile

Good quality Italian food in a Romantic setting. Suitable for special occasions. Service and quality are good

Date of visit: January 2017
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded February 28, 2018

Dear Gerarddutchy, Greetings from Ramada Plaza Melaka! Thank you for patronizing our restaurant. We appreciate your kind feedback and look forward to welcoming you back in the near future.

Reviewed August 9, 2017 via mobile

Yes, the title pretty much sums it up. We arrived around 8.45pm. The ambience was nice, dark and cosy. A duo were performing for a short while, before proceeding to the bar I think. Service was mediocre, we purchased a bottle of their red wine,...the waiters did not even bother to check and fill our glasses after round one. Wine was good though. The grilled chicken was the only thing that was nice. The squid ink, oglio olio and carbonara pastas were severely mediocre! The cheese cake and mushroom soup were nice. For the price, to say I was disappointed would be an understatement. Will not consider this place again.More

Date of visit: July 2017
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded February 28, 2018

Dear Thipa_Ramani, Greetings from Ramada Plaza Melaka. Thank you for patronizing our restaurant. Your feedback is valuable to us and we have taken the required actions to ensure that we are able to serve you better in the future. Regards

Reviewed July 30, 2017 via mobile

This a nice quite restaurant located in the Ramada Hotel. Nice ambience and very friendly staff. The food was good, my wife really enjoyed the organic mushroom and cream soup and my lobster tail bisque was superb. I had a seafood pizza for mains, could...have done with a little more seafood.More

Date of visit: July 2017
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded March 1, 2018

Dear Michael W, Greetings from Ramada Plaza Melaka! Thank you for patronizing our restaurant. Your feedback is valuable to us and we have taken the required actions to ensure that we are able to serve you better in the future. Regards.

Reviewed May 9, 2017

Excellent Italian food. Tried Lasagna, Grill Salmon and pizza (Couldn't remember the name of the pizza). Superb taste and quality! Keep up the good work!!

Date of visit: April 2017
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded March 1, 2018

Dear TheHutMelaka, Greetings from Ramada Plaza Melaka! Thank you for patronizing our restaurant. We appreciate your kind feedback and look forward to welcoming you back in the near future. Regards.

Reviewed April 11, 2017 via mobile

Candle light, flowers, live band with no extra cost, this is place to go for a romantic outing. Great service, reasonable price and awesome ambience.

Date of visit: April 2017
Helpful?
Louisa S, Public Relations Manager at Olio Italian Restaurant, responded to this reviewResponded March 1, 2018

Dear Meghan B, Greetings from Ramada Plaza Melaka! Thank you for the great review and sharing your memorable experience with us. We appreciate your kind feedback and certainly look forward to welcoming you back to our property. Regards.

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Frequently Asked Questions about Olio Italian Restaurant

Olio Italian Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5