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We went at 2PM Friday to avoid crowds due to Covid. We were the only customer. Our waiter was not wearing a mask or staying 6 feet away. Every other restaurant (5) we had visited in Gulf Shores had staff wearing masks and social distancing....I asked why he didn't wear a mask. He had no answer. To his credit when he returned he was wearing one. When I paid the bill, I asked the clerk why she wasn't wearing a mask. I was wearing one to give her a hint. She said, "We're out." It was clear to me that this staff was either unaware of Covid prevention protocols or just didn't care to practice them. If they had been using proper protocols I would have given 3 stars. The food was average. Spring rolls appeared to be the kind I buy frozen at the grocery. The hot and sour soup and Seschwan shrimp were good and waiter was friendly and prompt.More
Placed a takeout order which was ready on time. The egg rolls were excellent, crispy and full of flavor. Unfortunately the same could not be said for Mongolian Chicken, General Tso's Chicken and chicken fried rice. The two chicken dishes lacked any flavor at all....First time we ever had a bland tasting chinese food. The breading on the General Tso's chicken was very thick and had no flavor at all. The chicken fried rice was also a disappointment dry and lacking any taste.More
Reading the reviews I feel like I had food from a different restaurant. I recently ordered dinner for delivery. I was visiting family in Gulf Shores and from Birmingham ( trust me, we have MANY excellent choices of Chinese food ). The food arrived promptly,...and hot. The Mongolian Beef was different from any I've ever had; it was outstanding. The Sesame Chicken was crispy, tender, nice sauce, not overly sweet. The egg rolls were fresh. crispy on the outside. Maybe I just hit them on a good night. Have nothing but great things to say about the food and service!More
Very few options for Asian food exists in Gulf Shores. For years we accepted that this was the only option on the island and as well as the extremely long delays and average food. But it beat having to fight traffic to go to Orange...Beach for a great option in Asian food. Unfortunately over the past few months, the hours have changed and become much more restrictive, orders have been consistently wrong and now they upcharge for using credit cards. Although no one likes to pay credit card fees, in retail food establishments, this is the norm. Obviously the truncated hours of operations, consistent ordering errors and extra fees seem don't seem to point to anything positive. We are sorry to see these downward trends.More
Delivery was fast. Ordered salt & pepper shrimp & crab rangoon. Didn't get correct type shrimp & crab rangoon smelled old. Called but no response. Sorry we're busy. Won't order again. Funny thing is I have raccoons, they eat left overs all the time &...they wouldn't touch the food. Guess they knew it was bad too.More
This is a busy take out for a reason. The food is great, portions large and the prices are reasonable. Every item is cooked to order. I had to order at 5:15 last night and was told 20 minutes. They have a tiny seating area...and there were 10 or more there, the phone was ringing off the hook, and the staff was working very hard. I had to wait 30 minutes, but it was yummy as always. Ignore the reviews that say Orange Beach. They do not apply to this restaurant and people seem to get them mixed up.More