We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.


Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
366 Cox Creek Pkwy, Florence, AL 35630-1512
More Info
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 14: English reviews
Level Contributor
63 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 17, 2016 via mobile

Everyone said Zaxby's in Alabama is the place for Chicken... It Was horrible! With a Chix Fila across the street surprised it's still in business. YES, my recomdation is to go there instead. Zaxby's was a disappointment all the way around. Tiny tiny chicken strip Everything was over seasoned with their special salt blend. The chips where under cooked and... More 

Thank Lgonzo19
Smiths, Alabama
Level Contributor
73 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 13, 2016

Had the wings and things plate (boneless & regular). The server was friendly and quite helpful. She added extra napkins and forks and even the ranch sauce that I asked for !! Such a delicious meal for a low price!

Thank Donna B
Pensacola, Florida
Level Contributor
325 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed December 23, 2015

I like the grilled chicken at Zaxby's They will always will cut up the chicken breast without the bread so it is a good alternative from a burger.

Thank Cspear
1 review
1 of 5 stars Reviewed January 15, 2015

I purchased the 10 piece boneless buffalo wing and all of them was either burnt or dry I will never go back to this place again. I use to love this place now its horrible. they also had some younger boys standing outside trying to sell food cards for there school and all they could say when u didn't want... More 

Thank dixie b
Florence, Alabama
Level Contributor
71 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2014

We miss the old Zaxby's. Everyone I know 'used to' love this restaurant, but more & more people are losing interest. Those once delicious BIG chicken fingers have disappeared. Now it's rare to get chicken fingers bigger than your index finger. That means they will too often be overcooked & dry. It's pretty bad when Jack's has bigger, better tasting... More 

Thank Deb W
Tuscumbia, Alabama
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 28, 2013

the food is good and FREE refills on drinks! this is one of my favorite "fast food" restaurants. Try it, you'll like it.

Thank Philco43
Sandoval, IL
Level Contributor
26 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 3, 2012

The building drew me in but I found a fast food chicken sandwich place. I had cajun chicken and it was not to my liking so I did not eat much of it, The salad though was excellent.

Thank DebSandoval_IL
Dothan, Alabama
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 22, 2012

My husband and I just got something to go, but the service was fast, and the employees were friendly. It was busy for dine in, and that is a great sign. The food was excellent!

Thank Jessikat3184
Tuscumbia, Alabama
Level Contributor
47 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 8, 2012

My sons choice for chicken fingers! Fast friendly service. Boneless hot wings were so good. We go at least once a week!! Wish they wouldn't charge extra for the sauce but overall its so good!!!

Thank bamagirl0605
Muscle Shoals, Alabama
Level Contributor
34 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 25, 2012

I really like that some nights they play contemporary Christian music

Thank bamarph1952

Travelers who viewed Zaxby's also viewed


Been to Zaxby's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    2.5 of 5 stars
  • Value
    2 of 5 stars
    2.5 of 5 stars
Fast Food, American
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Location and Contact Information
  • Address: 366 Cox Creek Pkwy, Florence, AL 35630-1512
  • Location: United States  >  Alabama (AL)  >  Florence
  • Phone Number: 256-765-0071

Questions & Answers

Questions? Get answers from Zaxby's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?