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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Dinner
View all details
meals, features
Reviews (583)
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580 results
Traveler rating
470
80
18
5
7
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Time of year
LanguageEnglish
Traveler rating
470
80
18
5
7
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All reviews biryani lamb bread itc sonar special mention warm hospitality delicious food family dinner great hospitality mouth watering your taste buds mr ambience cuisine india lucknow city
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Reviewed October 31, 2020

Food is very filthy and restraunt also very filthy workers never wash their hands befor serving foodMore

Date of visit: December 2019
Helpful?
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded November 20, 2020

Dear Guest, I sincerely apologise on your dissatisfaction pertaining to the service standard and responsiveness of Dum Pukht team which you have mentioned in your feedback. This is indeed distressing. While the endeavour of the team is to always provide superlative service, in this instance...More

Reviewed October 31, 2020

food is of low quality ingredients and their was a smell which i didnt like it . i found a bug in the food alsoMore

Date of visit: December 2019
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded November 20, 2020

Dear Guest, I sincerely apologize on your dissatisfaction pertaining to the service standard and food quality which you have mentioned in your feedback. This is indeed distressing. While the endeavour of the team is to always provide superlative service, in this instance the team has...More

Reviewed October 31, 2020

I ate food here and this restraunt gave me spoiled food I never recommend this restraunt They cost me very highMore

Date of visit: November 2020
Helpful?
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded November 20, 2020

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have noted your comment with great concern and regret the inconvenience experienced. Please note that the areas you have highlighted have my immediate attention and would request you to kindly treat this experience...More

Reviewed March 6, 2020 via mobile

Excellent food. Warm, efficient and courteous service. Beautiful ambience. Highly recommended. Would love to visit soonMore

Date of visit: March 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded March 9, 2020

Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More

Reviewed March 6, 2020 via mobile

If you are looking have one of the best biriyanis and kebabs in India, this is the place you should head forMore

Date of visit: March 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded March 6, 2020

Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More

Reviewed March 5, 2020 via mobile

The feel is great however the taste of the food can be worked upon. Some dishes taste like it's prepacked, easy to cook!More

Date of visit: December 2019
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded March 6, 2020

Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to...More

Reviewed March 2, 2020

Amazing services by Mr Akhtar ,had visited on my dad’s birthday.Great hospitality and delicious food.Thanks for such a great experience..looking forward to visit againMore

Date of visit: March 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded March 3, 2020

Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More

Reviewed February 23, 2020 via mobile

We decided to drop in to Dum Pukht for Gucchi Biryani - it’s a Kashmiri Mushroom and not Fashion Brand. Food was customised and serviced with lot of smiles so you enjoy every bit of Food Taste and Smiles make it more tasty. At the...end of the dinner it turned into a celebration with Team Dum Pukht offering us a Choclate Truffle Cake. We were really overwhelmed with the gesture and decided to lock this moment in a picture as attached. Special Mention for Aritra and Isha !!! For taking our requests and delivering !!! KudosMore

Date of visit: February 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded February 23, 2020

Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More

Reviewed February 11, 2020 via mobile

Excellent service by Akhtar bhai and food quality is impeccable each time.The Biryani and the kababs we’re succulent to say the least.Looking forward to next visitMore

Date of visit: February 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded February 12, 2020

Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More

Reviewed February 11, 2020

Excellent.wonderful.Akthar Bhai is fantastic,wonderful service by him Dal is supeeb.Biryani is fantastic.Very well suggested Thanks , will visit again. I was advised by Rajit Anand. wonderful

Date of visit: February 2020
Helpful?1  
Tejisingh1, General Manager at Dum Pukht, responded to this reviewResponded February 11, 2020

Dear Guest, Thank you for sharing your feedback. We are delighted to know that you had a wonderful experience. We look forward to welcome you back. Warm regards, Tejinder Singh Area Manager- East ITC Hotels & Cluster General Manager ITC Royal Bengal & ITC Sonar

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Questions & Answers
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pradi68
July 20, 2019|
AnswerShow all 7 answers
Response from Pandachandan5 | Reviewed this property |
No.This is a finedining restaurant.They have Alacart and Tdh manu.
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AcrossOceans
January 1, 2018|
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AcrossOceans
January 1, 2018|
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Response from Tejisingh1 | Property representative |
Dear Trip Advisor Member All Selections of our Biryani are priced between INR 1100+taxes till INR 1350+taxes. We loo forward to welcome you to Dum Pukht. Warm Regards Atul Bhalla Area Manager-East, ITC Hotels & General... More
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