Food is very filthy and restraunt also very filthy workers never wash their hands befor serving foodMore
Food is very filthy and restraunt also very filthy workers never wash their hands befor serving foodMore
Dear Guest, I sincerely apologise on your dissatisfaction pertaining to the service standard and responsiveness of Dum Pukht team which you have mentioned in your feedback. This is indeed distressing. While the endeavour of the team is to always provide superlative service, in this instance...More
food is of low quality ingredients and their was a smell which i didnt like it . i found a bug in the food alsoMore
Dear Guest, I sincerely apologize on your dissatisfaction pertaining to the service standard and food quality which you have mentioned in your feedback. This is indeed distressing. While the endeavour of the team is to always provide superlative service, in this instance the team has...More
I ate food here and this restraunt gave me spoiled food I never recommend this restraunt They cost me very highMore
Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have noted your comment with great concern and regret the inconvenience experienced. Please note that the areas you have highlighted have my immediate attention and would request you to kindly treat this experience...More
Excellent food. Warm, efficient and courteous service. Beautiful ambience. Highly recommended. Would love to visit soonMore
Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More
If you are looking have one of the best biriyanis and kebabs in India, this is the place you should head forMore
Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More
The feel is great however the taste of the food can be worked upon. Some dishes taste like it's prepacked, easy to cook!More
Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to...More
Amazing services by Mr Akhtar ,had visited on my dad’s birthday.Great hospitality and delicious food.Thanks for such a great experience..looking forward to visit againMore
Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More
We decided to drop in to Dum Pukht for Gucchi Biryani - it’s a Kashmiri Mushroom and not Fashion Brand. Food was customised and serviced with lot of smiles so you enjoy every bit of Food Taste and Smiles make it more tasty. At the...end of the dinner it turned into a celebration with Team Dum Pukht offering us a Choclate Truffle Cake. We were really overwhelmed with the gesture and decided to lock this moment in a picture as attached. Special Mention for Aritra and Isha !!! For taking our requests and delivering !!! KudosMore
Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More
Excellent service by Akhtar bhai and food quality is impeccable each time.The Biryani and the kababs we’re succulent to say the least.Looking forward to next visitMore
Dear Guest, Thank you for sharing your wonderful feedback on Trip Advisor. We deeply appreciate your comments on Dum Pukht, ITC Sonar. Reviving the artfulness of courtly manner, presentation and cookery from across the country, Dum Pukht brings you the grand cuisine of India in...More
Excellent.wonderful.Akthar Bhai is fantastic,wonderful service by him Dal is supeeb.Biryani is fantastic.Very well suggested Thanks , will visit again. I was advised by Rajit Anand. wonderful
Dear Guest, Thank you for sharing your feedback. We are delighted to know that you had a wonderful experience. We look forward to welcome you back. Warm regards, Tejinder Singh Area Manager- East ITC Hotels & Cluster General Manager ITC Royal Bengal & ITC Sonar